Hawkins Water Tech, Inc

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He showed up and tested the water and measured the crawl space it would go in. He was very polite, and discussed all of the softener options. We found a better price and warranty through a different company, so we didn't buy the softener from them.

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More than expected! Our experience working with the fine folks at Hawkins Water was the best we could ever have imagined. Their team bent over backwards to ensure that our final water treatment system met our expectations. I use the word ?team? in its truest sense. Our installation included water softening and a reverse osmosis (RO) system. It turned out that we didn?t care for the taste of the RO water. That?s where the team at Hawkins really showed their commitment to customer satisfaction. They worked with us to try solving this issue ? without any hesitation. In the end, we had the RO unit removed and switched over to filtered hard water for drinking. It turned out that my wife and I just didn?t like the taste of RO water. During this process we were impressed with the diligence that the Hawkins Team placed in resolving our issue. As if that wasn?t enough, we received full reimbursement for the removed RO unit. To sum it up ? call Hawkins Water if you are considering installing a water treatment system.

The technician was able to get the softener working again without replacing the pc board. Rather than make a quick decision to replace the board he investigated a little further and was able to reset the system. I was very pleased with the experience and will call them again if I need help.

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Job done very timely, all old parts were removed by technician and site was cleaned up upon completion. Very professional service.

They are a very good company. They are very mannerly and polite. They are very helpful and I can’t say enough of them. We have it on a rental. Instead of buying it outright we decided to rent it. We are on a rental contract where they bring it out and you can use it for a little while and then if you want it you can buy or you can continue to rent it, which we chose to do. They installed it quite a while ago. They usually just come out and bring us a salt when we are usually due for it and the last time they brought 3 bags when we just needed 2. They were wonderful all the way around. They are friendly, nice and helpful. The people who install them are also very friendly and it is a wonderful business. I think they are very fair and no one tries to take advantage of us when it comes to price. They are wonderful to work with. When they say they are coming, they are coming. They are like family and they are just so friendly.