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Purkey's Auto Repair

Heating and Air Conditioning

About us

Purkey's is a service station located in Merrillville, IN. Our facility features a full-service repair shop and flatbed towing. We have fast towing to the Southlake Mall, Radisson, Days Inn and other places within the area. We also offer roadside assistance which includes gas delivery and off-road recovery. Our ASE-certified technicians offer: Tune-ups Brake service Alternator and Starter replacement Heating and Cooling System maintenance Computerized Engine Diagnostics Transmission and Engine repair We have the complete package for auto service to local and long distance towing. As a fully licensed, insured and bonded company, we are more than capable of providing the quality services you deserve. Call now for more information.

Services we offer

Purkey's Auto Repair


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
0%
3
0%
2
0%
1
75%


Rating CategoryRating out of 5
quality
2.5
value
2.5
professionalism
2.3
responsiveness
4.5
punctuality
4.0
Showing 1-4 of 4 reviews

Jay P.
08/2014
1.0
heating & air conditioning/hvac
  + -1 more
Over-priced on my repairs on multiple occasions. Seemed to just want to see me a new one! The most recent was to recharge me a/c with 2 lbs of freon for $360. Way over priced.
Description of Work: A/C repair and Heating repair

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0

$360

Lawrence F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Purkey's has been reliable, honest, professional and competent in their service. They are on time and if there is going to be a delay in their arrival time, we are called. They do not try to sell products/services that are not needed. Larry & Mary Ellen Fisher
Description of Work: Fulfilled the twice yearly agreement to check our heating & cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Jeff S.
06/2011
1.0
heating & air conditioning/hvac
  + -1 more
I called Purkey's back because they had originally been brought in when the insaller of my A/C system had gone out of business. (If I had been a member of Angie's list I never would have called them...) They were called because the A/C unit (located in the attic above the spare bedroom and office above my garage) had leaked, ruining the ceiling (and costing me hundreds of dollars in drywall repair.) They said they had fixed the problem. They didn't. I asked if they had fixed all the problems - if my A/C unit was OK, or if it needed anything to be done to it to resolve any additional problems. They said it was OK. (The reason that the unit leaked was that the installer had failed to glue the joints in the drain pipe - good thing they are out of business.) This past month the ceiling developed a small leak. When I called Purkey's back, they said that one of the joints (which did have glue on the outside of the joint) had come apart--apparently it did not have glue on the inside, and because Purkey's saw glue on the outside, they failed to test it.) When I brought this to their attention, they said they couldn't be held responsible for it. Before I could get that drywall issue fixed, I discovered that I now have a 2' x 8' wet area on the same ceiling. Upon further inspection (when I called them back yet again) Purkey's said that upon further review they had "discovered" that the float on the kill switch was missing a key part--which they could not find; the plumbing was done incorrectly (it was, they showed it to me), and that the setup did not meet code because there was no secondary drain for the auxiliary (overflow) pan. When the changes were complete, I asked the installer if there was anything more that needed to be done to the A/C unit, the setup, etc... in order to make sure that it: A) met code, B) would not have any more leaking because all joints were correct, plumbing correct, etc... and C) would function unless the drain backed up; in which case the "kill switch" would activate and force me to call them to clear the drain. He responded in the affirmative. Then I asked him if the code requirements had changed; if the setup had changed since I had asked him the same questions last time. His response was this time he had looked more fully at the unit and the setup. In the future, I'll be using someone else; in fact I'm calling someone on Angie's List to review the work that Purkey's just completed - just to make sure that I don't have to have the drywall guy out a third time.
Description of Work: They replaced the "kill switch" with a sensor model, replaced the plumbing on the main drain (the trap was not placed properly in the drain line), and ran the required (by code) secondary drain.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$296.1

ZEKE T.
02/2006
1.0
heating & air conditioning/hvac
  + -1 more
Very bad. The company tried to fix the problems without testing, charged us too much for the work performed, and then refused to even attempt to make the situation right - except to charge us several hundred more dollars.
Description of Work: Job: Fix AC - determine problem, including leak source, and fix outside unit as necessary. The company charged us $70 for a diagnostic visit, then merely refilled our freon (without testing) and left it to leak back out after they were gone. In 2 days, our problems started over. In response to our calls for them to come out again, Purkey's indicated they would charge us $70 again to come out, and would then charge us +/- $200 to test the system for leaks, which should have been done the first time. After several phone calls, the owner became belligerent and, ironically, began stating how good the company was to its customers.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$149.58

    Contact information

    3200 E 73rd Av, Merrillville, IN 46410

    http://www.purkeysautorepair.com/index.html

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Purkey's Auto Repair is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 3:00 PM

    Purkey's Auto Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Purkey's Auto Repair does not offer free project estimates.
    No, Purkey's Auto Repair does not offer eco-friendly accreditations.
    No, Purkey's Auto Repair does not offer a senior discount.
    No, Purkey's Auto Repair does not offer emergency services.
    No, Purkey's Auto Repair does not offer warranties.
    Purkey's Auto Repair offers the following services: Purkey's Auto Repair

    Contact information

    3200 E 73rd Av, Merrillville, IN 46410

    http://www.purkeysautorepair.com/index.html

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 3:00 PM