It didn't go at all. If this is how they treat potential customers, then they obviously don't care about their professionalism and response on the phone.
Description of Work: The woman/owner? was so rude to me on the phone this morning. They are based in Merrillville and I live in Lake Station approx 10 minutes away from them and she told me they don't work in Lake Station. Really? How rude. Guess you don't need the work/money.
Rating Category
Rating out of 5
professionalism
1.0
Kathleen C.
05/2012
5.0
tree service
 + -1 more
I like him a lot. His boys work with him. If you ever watch him take a tree down it's like an art. He also does trimming and is very good. He cleaned up everything perfect.
Description of Work: He's cut down a couple tress and trimmed one.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara R.
07/2011
5.0
tree service
 + -1 more
Around 2:30, 5 very polite men in bright green t-shirts arrived with a big truck and an attached shreder. One man went up the approx. 8' mulberry tree with rope tied it off and started cutting while another was guiding cut to the ground. It had to be accurate because to his left were power lines and to his right was my deck/pool. The cuts were dropped just perfectly and the tree was down in approximately 10 mins. When the 2 men were done with the mulberry they moved over to the evergreen. The one climbed the tree and removed dead branches then leveled off the top so hopefully it will grow a healthy new top. Meanwhile, the other 3 men were cutting up and taking away all of the evergreen that was damaged along with the remains of the mulberry. They also cleaned up all leaves or pine needles that were left around. . .perfectly clean. All work was completed within 30 mins. I would recommend Kelly's to anyone! Great service.
Description of Work: Had a 40' evergreen tree damaged in the storm in June and a Mulberry tree I wanted taken down. It did take a couple of wks. to have them schedule me. . .however there were a lot of trees down everywhere after that awful storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$400
Carol R.
09/2007
1.0
tree service
 + -1 more
I called this company and left a message that a storm had broken a limb on a tree that was now overhanging my house, and I needed it removed before it damaged the house or hurt someone. I gave them my phone numbers, and asked for them to call, but no one ever returned my call.
Description of Work: No work was done - they never returned my calls.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
08/2006
5.0
tree service
 + -1 more
HE DOES VERY GOOD WORK. HE IS PROFESSIONAL AND KNOWS HIS BUSINESS. HE WORKS IN A TIMELY FASHION. HE DOES A VERY NICE JOB OF CLEANING THE BRANCHES AND LEAVES UP. WE PLAN ON USING HIM IN THE FUTURE.
Description of Work: HE TRIMMED ONE OF OUR TREES AND REMOVED THE DEBRIS.
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Service Categories
Tree Service
FAQ
KELLY'S TREE SERVICE is currently rated 4.3 overall out of 5.
No, KELLY'S TREE SERVICE does not offer free project estimates.
No, KELLY'S TREE SERVICE does not offer eco-friendly accreditations.
No, KELLY'S TREE SERVICE does not offer a senior discount.
No, KELLY'S TREE SERVICE does not offer emergency services.
No, KELLY'S TREE SERVICE does not offer warranties.