Installed and looked great except for 1 damaged panel. they were called to fix or replace on 9/31/2008 . March 2009 They still haven't come out I had called durring this time and was told they would be right out. Also that over the winter 7+ Posts had pushed up due to the cold and apparent shallow mounting of the posts. Not being below the 32" frost line. and apparently not being set in concrete as they said the posts were, not being able to open both sides of the gate in front. They arrived 8/3/2009 and still have not replaced the panel but raised the gate posts even higher so the gates would swing but touched nothing else.. I'm looking into legal action for this was way too much money for the (i hate to say) work
Description of Work: Six foot Vinyl privacy fence around back yard Auto Gate in front Man Gate in rear.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$12,000
Patricia S.
07/2007
1.0
fencing
+ -1 more
The project went bad when they never returned to fix the problem. He takes your money and thats the end of it.
Description of Work: I had an 80 foot cedar fence put in on the side of my house with a gate across my driveway installed in September 2006. The gate never worked right from the beginning. I had a traveling assignment for 3-1/2 months in Minnesota so the gate was not used for that time. When I came back to Indiana in May I started calling Fetzer Fence to come and repair my gate. The first 5 times that I called, he called back and said they would be out. The next 3 times I called I never received a call back. I was never rude or nasty to them. I recently had to call another service and it cost me another $450 to repair the gate. The gate had completely come off the hinges because the new company said that it was not done properly to begin with. They showed me everything that they had to do and it was amazing that people can get away with this kind of work! I would never recommend this fencing company to anyone! I am a single girl who needs to hire good reputable companies to work for her. Thank you!
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Fencing
FAQ
FETZER FENCE is currently rated 1 overall out of 5.
No, FETZER FENCE does not offer free project estimates.
No, FETZER FENCE does not offer eco-friendly accreditations.
No, FETZER FENCE does not offer a senior discount.
No, FETZER FENCE does not offer emergency services.