Arrow Pest Control

worked very well and have had no issues since

They did a terrible job, paid for exterior and interior, they did 4-feet of exterior and 4-feet of interior. Had to call them and remind them that i paid for the entire house. Would never use them again and their priced are outrageous.

Fast and professional

unknown

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The gentleman was a little bit late which made me nervous because I had to be at work at a certain time. The owner apologized profusely and to make up for it they sprayed for bugs and spiders as well. The technician, Christian, was very knowledgeable, friendly and answered all of my questions. They were great to work with. I would definitely use them again.

Nate was very thorough. He checked for entry areas around my house and then set poison traps for mice all around my house. He found droppings and entries that I didn't know existed. I hope we don't see the mice again.

Everything went well, the service agent seemed knowledgeable and professionally. However, he did tell me that once the traps were set that I probably would not see any dead mice as they take the bate then leave the house to die. To my surprise, I came home from work 1 day and found a dead mouse in my living room.

They told me I am outside of their service area.

The application technician was on time and very professional. He began spraying the interior of our home. He was respectful of the areas that we did not want to be sprayed. The technician made sure that I understood the drying time of the material, potential hazards for our pets, and time required to be out of the house. He also reviewed the warranty information surrounding the service. The exterior of the house was sprayed last. The technician was very thorough and made sure to spray around windows, soffits, etc. I think the overall service was well worth the price. I would recommend this company to anyone looking for a good pest control service.

I called because of a wasp nest that was underneath the wood frame of our house. We had not been able to get rid of it on our own. Dave came out the next day (arriving at our agreed upon time - which I really appreciated, as I had to take off work). He explained a couple of things that could be done (deal with the immediate problem or take a more whole house, preventative approach). Because of sensitivity to chemicals, I opted for the more conservative approach, ie, eliminate the immediate problem of the wasps. He was very educational, personable and accepting of my decision. He did not push to try to sell me the more expensive alternative. He was also very accommodating of my work schedule; and despite the fact that this is a very busy time of year for them, was able to schedule the technician to come out in 2 days. He also scheduled him at 6:30 am, which was perfect for me and meant that I did not have to take off work again. The technician arrived at exactly 6:30, was very upbeat and friendly, finished in 1/2 hour and even sprayed around our outside porch ceiling, which was more than what we had contracted to do. He did this for no additional charge, as he saw bees in the area.

This service was not originally contracted through Angie's list at the time, as we did not realize they were listed through you. However, we received the service and found them to be very responsive, thorough and professional. We own rental properties and will continue to use Arrow Pest Control whenever we need this service. We will now hire them through Angie's List.

great 1 year follow up free any time

They were on time, we had to leave the house. When we returned, everything was in order.

Tom the branch manager came out himself to help with the problem. He surveyed the situation, determined where the rodent was entering the house, placed traps in strategic locations and within 24 hours the problem was solved. We were very happy with Arrow, they are professional and prompt with their service. We intend to use them again if we ever need pest control service.

Bugs were spotted on a chair in living room. They came out to give me an estimate and check the furniture. They came out within a few days and sprayed, then came back out around a week later and sprayed again. No bugs found since. Both employees were very nice.

Both men came and went over what they were going to do-Explained it very good-both did a good job and we are very happy with the success.

Tech was on time and very professional. He inspected the property before treating so that he treated with the appropriate chemicals. He explained everything he was doing before he did it and was very polite. He did an excellent job. I would recommend this company and will use them again!

Nathan arrived right on time. He explained carefully what he was going to do, how long approximately it would take to be effective, and the follow-up in the spring. We asked if there would be any odor. He said the treatment was used in hospitals and in fact there was no detectable odor. Nathan was professional and courteous, and a Lowell resident as well. If we were to need services I would call them. The only reason I left quality as "not applicable" is because we don't know how well it is going to work. I will update the rating after a few weeks.

We had a lot of large ants in the house. I called Arrow they came out the next day and we scheduled a time a few days later. They came out and sprayed. I saw more ants a week later and they came right out and put some other stuff down and I haven't seen on since.

Everything went smooth, no more termites. They always call ahead because of the dogs in the yard.

First guy ok. Second guy terrific. Stated " I am staying late until I find out where they are coming from" and he did and they were in the duct system. Very professional. Came very quick when contacted them.

Great. On time, professional, knowledgeable & courteous.

On the extermination of the carpenter (wood) bees, the Arrow person explained the process of what he was going to do and then let me watch. I found it interesting, Before spraying the house we walked around it, he was very observant and paid attention to details like a wasp trying to build a nest on the back porch railing that I didn't notice. He removed a hugh hornets nest (about the size of a football) from last year under the eaves of the house for me. He sprayed the house, under the eaves, the dormers, and both porches. He took his time with the process, did a very thorough job, and answered all my questions.

I love them because if the bees appear again they will come back out free of charge if it is within the same season.