ACCENT HOMES INC

Awful. They are not an honorable company. We ended up having to take them to arbitration, which we won. Keep records of everything if you end doing business with them.

We would never purchase another home built from this unscrupulous builder. They do not honor their word or their contract. We purchased a home from them in the summer of 2017 & shortly thereafter notified them of several workmanship defects. All they did was drag their feet & make up excuses as to why the work was never complete. We ended up having to contact the 2-10 home warranty company that first tried to act as a mediator & contact the builder. They failed to meet deadlines set by "2-10" even after numerous extensions were given. We then had to advance the unresolved issues to arbitration. They again failed to meet deadlines set by the arbitrator. After the arbitrator ruled in our favor, the builder then failed to make the repairs by the deadline set by the arbitration process. So, here we are on 2-22-2021, around 3 years later, & finally making progress towards repair from the 2-10 home warranty's insurer. If you make the mistake of buying from Accent, do not move in until you have completed a thorough walk thru & they have completed the repairs from the walk thru. DO NOT TAKE THEM AT THEIR WORD THAT THEY WILL SCHEDULE THE REPAIRS & FIX AT A LATER DATE! If you find issues after you move in, which you will, make sure that you have records of the interactions with them (emails, saved texts). Verbal communications from the builder are worthless as they are not honorable people & will say that they "never said that" & "it's not in the contract!" Make sure that you read & understand the 2-10 home owners warranty booklet & be ready to contact them after they fail to meet their responsibilities as a reputable home builder.