PAINTING FOR THE MASTER

THE OWNER DID A DRIVE-BY ESTIMATE, MEANING HE WALKED AROUND THE HOUSE ON HIS OWN ONE DAY. HE CALLED AND LEFT A MESSAGE WHICH WAS UNCLEAR. I CALLED BACK AND TRIED TO RESCHEDULE AN ACTUAL, IN PERSON ESTIMATE. THIS TOOK 3 WEEKS. HE ARRIVED AND GAVE ME A QUOTE. HE WANTED TO SET A DATE. I PICKED OUT A TENTATIVE DATE, AND CLEARLY TOLD HIM "I HAVE TO HAVE THIS ESTIMATE ON PAPER, WITH ALL DETAILS LISTED BEFORE THE JOB IS A GO". HE SAID I WOULD HAVE THAT ESTIMATE IN ONE WEEK. THREE WEEKS LATER I CALLED TO TELL HIM THAT I WOULD NOT BE USING HIS COMPANY FOR THE WORK. HE TRIED TO ARGUE THAT I HAD MADE A VERBAL CONTRACT. WHEN I REMINDED HIM OF THE PAPER ESTIMATE, HE SAID "I GUESS I FORGOT TO GET THE PAPERWORK TO YOU, STILL WE SHOULD HAVE A DEAL". IF A BUSINESS OWNER CANNOT REMEMBER TO DO THE SIMPLE PAPERWORK, THEN WHAT TYPE OF WORK WILL BE DONE? I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE.

DRIPPED LOTS OF PAINT ON WALLPAPER. GOT OVERSPRAY ON WINDOWS AND DOORS AND DID NOT WANT TO COME BACK TO CLEAN IT UP. WE ARE STILL SCRAPING. OMITTED ONE CEILING OR DID A JOB SO TERRIBLE WE COULD NOT TELL IF IT HAD BEEN PAINTED. THEY MAY BE BETTER AT EXTERIOR PAINING. THE PEOPLE ARE VERY NICE, PROMPT, HONEST AND HAVE A CUTE DOG.

GOOD JOB COMPLETED QUICKLY AND CLEANLY.

HE DID NOT SCRAPE ANYTHING BEFORE PAINTING, AND JUST PAINTED ON TOP OF IT. THE PRICE WAS GOOD, BUT THE QUALITY OF WORK DONE WAS BAD.

THEY DIDNT PAINT THE HOUSE RIGHT THE FIRST TIME SO THEY HAD TO COME BACK OUT TO RE-DO. THEY SAID THEY WOULD FIX IT AND THEY DID! I APPRECIATE THAT!

ANY CONTRACTOR CAN SAY THEY HAVE GREAT SERVICE UNTIL SOMETHING GOES WRONG. KEN SMITH STEPPED UP TO THE CHALLENGE BY PAYING FOR DETAIL WORK FOR MY VEHICLES WHICH RECEIVED OVERSPRAY. ALTHOUGH THIS IS A DISASTER AND HIGHLY UNUSUAL, COURTEOUS AND PROMPT ACTION WAS TAKEN TO SATISFY THE CUSTOMER. KEN ALSO SUPPORTS HIS COMMUNITY BY EMPLOYING THOSE LESS FORTUNATE NEEDING EMPLOYMENT. THIS IS THE KIND OF CONTRACTOR YOU WANT! YES, I WILL HIRE THEM AGAIN.

THE PROBLEM WITH THE JOB WAS THAT INSTEAD OF LETTING US KNOW THERE WAS BAD WOOD, THEY JUST PAINTED OVER IT. ALSO, I HAD SOME ADDITIONAL INTERIOR WORK TO DO AND IT TOOK THEM 2 MONTHS TO RETURN MY PHONE CALLS AND I CALLED EVERY WEEK.

DID A TREMENDOUS AMOUNT OF REPAIR WORK IN ADDITION TO THE PAINTING. HE REALLY TOOK CARE OF THINGS. QUICK AND PROFESSIONAL VERY REASONABLE.

WE HIRED THIS COMPANY BECAUSE OF SIGNS IN THE NEIGHBORHOOD.

THEY UNDERSTAND THE IMPORTANCE OF PROPER SURFACE PREPARATION. ESTIMATE WAS CLEAR AND CONCISE WITH TERMS EXPLICIT. MAY HAVE DE-LISTED WITH ANGIES BY NOW DUE TO LACK OF REFERRALS. THAT WOULD BE TOO BAD AS THIS IS A QUALITY VENDOR. WE GOT THE ANGIES DISCOUNT SINCE WE INITIALLY LEARNED OF THEM THROUGH THE LIST.

I WOULDNT USE THEM AGAIN, IT SEEMED TO BE SOMEWHAT OF AN AMATEUR OPERATION. THERE WAS A LOT OF SPILLED PAINT AND PROPERTY WAS TREATED VERY CASUALLY. THE WORK TURNED OUT GOOD IN THE END.

WE WERE VERY PLEASED WITH THE WORK THEY DID. THEY WERE VERY THOROUGH, PROMPT AND GOT THE JOB DONE QUICKLY WITH NO MESS.

THEY WERE VERY COURTEOUS AND DID EXCELLENT WORK

WAS DONE IN 2 DAYS! HE EVEN DID EXTRAS FOR MEMBER! EXCELLENT SERVICE!!

KEN SMITH HAD A CANCELLATION, AND BUMPED THE MEMBERS JOB UP FROM SEPT 5TH TO AUG 22! HE DID A GREAT JOB!!

PROVIDER WAS KIND ENOUGH TO SCHEDULE WORK ON SHORT NOTICE. HOWEVER, REQUEST FOR INVOICE (FOR RECORDS) WAS IGNORED. REPEATED REQUESTS FOR ESTIMATES FOR ADDITIONAL WORK WERE NEVER ACKNOWLEDGED. WHAT STARTED OUT AS A SATISFACTORY RELATIONSHIP BECAME VERY FRUSTRATING.

STARTED JOB ON MAY 9TH AND FINISHED MAY 17TH. DID EVERYTHING REQUESTED. DID EXPERIENCE A MISHAP WITH A CAN OF SPILT PAINT ON CARPET, HE PAID FOR REMOVAL PROCESS.

JOB SEEMED TO BE RUSHED TO GET DONE AS SOON AS POSSIBLE TO GET PAID AS SOON AS POSSIBLE.

KEN AND HIS TROOPS WENT THE EXTRA MILE AND NOT ONLY PRIMED WITH OIL BASE IN ALL THE TROUBLED AREAS, THEY WENT OVER THOSE AREAS 4 TIMES WITH BRUSH WORK. DID EXTRA CAULKING TOO.

THEY WERE VERY CAREFUL WITH THE WOOD WORK NO PAINT WHERE IT SHOULDN'T BE. THE RED TOOK EXTRA COATS AND LOOKS GREAT. KEN AND HIS TEAM WERE VERY PLEASANT TO HAVE AROUND AND GREAT CLEAN UP AFTERWARD

WAS VERY CAREFUL IN PROTECTING THE FLOWERS & BRICK, VERY COURTEOUS & PROFESSIONAL, LOVELY COMPANY!!

HE WAS FINE, & WILL BE CALLING BACK AGAIN FOR MORE WORK!

HE WAS NOT APOLOGETIC FOR NOT FOLLOWING THRU. HE SIMPLY STATED HE HASNT BEEN OUT TO MY AREA YET! THAT IS NOT WHAT WAS PROMISED, AND I DID NOT CARE FOR HIS CAVALIER ATTITUDE! I WILL NOT USE THIS CONTRACTOR.

THE CEILING WAS ALREADY PATCHED, ONLY HAD TO DO THE MUDDING , TEXTURING, AND THE PAINTING. THEY USED THE WRONG BRUSH AND IT TURNED OUT 1/4 INCH THICKER THAN THE REST OF THE CEILING. ILL HAVE TO HAVE SOMEONE ELSE REPAIR IT AGAIN.

I HAVE CONTRACTORS OFTEN AS A HOMEOWNER AND RENTAL PROPERTY OWNER FOR THE PAST 12 YEARS. THIS COMPANYS OBJECTIVE WAS TO GET IN AND GET OUT. WITHOUT ANY REGARD FOR QUALITY. THEY DAMAGED MY ROOF CAUSING A LEAK WHICH I HAD TO HAVE REPAIRED AT MY EXPENSE, SLOPPING PAINT WITH NUMEROUS SPILLS AND EVEN MORE MISSES, DID A SUBPAR JOB ON SCRAPING AND PAINTING WHICH WAS THE MOST IMPORTANT PART OF THE JOB, DID A POOR CLEAN UP JOB. RECENT WEATHER HAS CAUSED MANY AREAS TO PEEL.