DBA REEDER'S MASONRY SPECIALISTS

We were very pleased with the owners communication and extra effort to match the brick and do little extras to be sure the job was completed well and on time. Very please would use again.

HE DID GOOD WORK. ALL THAT I WANTED WAS A RECEIPT OF THE WORK DONE, BUT HE KEPT GIVING ME EXCUSES SUCH AS IT WAS IN THE MAIL ETC. I CALLED HIM NUMEROUS TIMES ASKING FOR THE RECEIPT, BUT HE KEPT GIVING ME THE RUN AROUND. I FINALLY DID GET A RECEIPT ON PLAIN PAPER, NOT ON LETTER HEAD AS REQUESTED. I ALSO LEFT WORD ABOUT 5 TIMES IN ONE DAY STILL WITH NO RESPONSE OVER NUMEROUS DAYS.

I ASKED HIM TO COME BACK OUT BECAUSE I HAD ROCK FALLING, AND THE JOB WAS NOT COMPLETE. I CALLED SEVEN DIFFERENT TIMES. EACH TIME, HE SAID HE WOULD MEET ME, BUT HE NEVER SHOWED UP. ON THE LAST CALL, HE SCREAMED AT ME, SAYING THE 'F' WORD EVERY OTHER WORD. HE SAID IT WAS DONE, AND IF ANY WAS FALLING, HE WOULD NOT REPLACE IT. I ASKED HIM ABOUT THE MORTOR SMEARED ON THE ROCK (WHICH I KNOW YOU CAN NOT CLEAN CULTURED STONE ONCE THE MORTAR DRIES ON IT, NOW OVER 80% OF THE ROCK IS TRASH). HE TOLD ME IT WAS MY PROBLEM, AND THAT I WAS A STUPID 'B' WORD, AND HE WASN'T GOING TO LOOK AT IT BECAUSE IT WAS DONE. I NOW HAVE 2000 SQUARE FEET OF ROCK (THAT I HAVE BEEN TOLD BY TWO OTHER PROFESSIONALS). IT ALL HAS TO BE PULLED OFF AND REPLACED. I WAS EVEN TOLD BY BOTH OTHER COMPANIES, THAT IT WAS THE WORST JOB THEY HAD EVER SEEN.