Terrible experience. Called 2 Brothers to service my Generac back in August 2023. They didn’t show up, then they called stating it w As not installed to code??? and wanted $$$ to fix a non existent problem. It had been inspected and cleared. Now 5 months later, they send an invoice for $175 for doing nothing. Avoid these guys, the make things up to hike the bill!
Description of Work: Generator Service
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Marge P.
09/2021
5.0
generator service
+ -1 more
They were excellent and were very accommodating. We would highly recommend them.
Description of Work: They installed a whole house generator system for us.
Rating Category
Rating out of 5
Yes, I recommend this pro
Benjamin K.
01/2016
5.0
generator service
+ -1 more
unknown
Description of Work: We had a generator installed. 2 Brothers did an excellent job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Alan P.
10/2013
5.0
electrician, generator service
+ 0 more
I contacted Two brothers to get a Generac whole house natural gas electrical generator installed. I was contacted to schedule an installation about 6 weeks before they could come to do the installation. They said they only travel to Muncie at certain times during the year. Once they were here, they explained that they schedule the maintenance trips here so they can get multiple units service in one trip. They were here as scheduled and completed the work in about 6 hours. They ran the gas lines and set the generator and made the electrical connections to my main panel. They cleaned up all the trash and contacted Generac to get me online. The unit has been in use for about 5 months now with no trouble. I would definitely recommend Two Brothers.
Description of Work: Installed a whole house natural gas powered electrical generator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Geoffrey F.
09/2013
5.0
electrician
+ -1 more
No problems and system works as it should.
Description of Work: Sold and installed a 17 kw generator in a timely and professional manner. Did what they said they would do when they said they would do it. Highly recommended Generac dealer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
PATRICIA N.
09/2008
5.0
electrician
+ -1 more
They are very professional. The serviceman knows his products and offers a good product. He does a really nice job working on the product. He really knows how to represent his company well.
Description of Work: We pay Two Brothers the $180 for a yearly contract. Last time they did work, they came to do a routine check on our house generator to make sure it is still working properly. They also did an oil check and a spark plug check.
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Service Categories
Generator,
Electrical
FAQ
TWO BROTHERS GENERATOR SALES & SERVICE is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
TWO BROTHERS GENERATOR SALES & SERVICE accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, TWO BROTHERS GENERATOR SALES & SERVICE offers free project estimates.
No, TWO BROTHERS GENERATOR SALES & SERVICE does not offer eco-friendly accreditations.
No, TWO BROTHERS GENERATOR SALES & SERVICE does not offer a senior discount.
Yes, TWO BROTHERS GENERATOR SALES & SERVICE offers emergency services.
Yes, TWO BROTHERS GENERATOR SALES & SERVICE offers warranties.
TWO BROTHERS GENERATOR SALES & SERVICE offers the following services: 24 hour emergency service