RCH Excavation & Contracting

Initially it started off very well. We wanted a large pond put in that was not an eye sore and would serve our livestock. I wish there was a little more guidance and recommendations as we don't know the ins and outs of pond building. Initial test holes were dug which confirmed the project was possible and would hold water. There was no communication with the well installation team to ensure appropriate water flow into the pond. Once that was figured out the pond only holds about 1/3 of water with a well running 24/7. Reached back out to Alec see if we could troubleshoot the issue and get it fixed. Informed Alec that we were more than happy to pay more but just wanted a finished product. We planned a date and now haven't heard from him in over 1 month. Multiple texts and phone calls with no response. The communication is the most frustrating part about this whole project. Would not use this contractor again even though the big expensive hole in the ground we have is "pretty".

The job was done exactly as we agreed upon. Initially, Alec quoted me a price and he explained what he would do and how he would do it. He was punctual and completed the job in a timely matter. He was there to answer any questions that I had. I would recommend him highly if you want a professional project done. He is competent, courteous and very professional.