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Gray's Total Green Energy Solutions

Heating and Air Conditioning, Air Duct Cleaning, Generator,

About us

Having a well-functioning HVAC system is essential for any property owner. For all of your HVAC needs, trust the professionals at Gray's Total Green Energy Solutions LLC. Our established team of contractors is equipped to handle all jobs large and small, including: HVAC installation work HVAC system maintenance HVAC repairs. Environmentally conscious we recycle ozone-depleting refrigerants.

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

Heating Contractor, Furnace Repair Service, Air Conditioning Contractor, HVAC Contractor, Air Conditioning Repair Service, Geothermal Heating & Cooling, & Solar Panels

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 1-22 of 22 reviews

Loleta K.
08/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Great company to work with. Installers were very professional, did an excellent job and took time to answer all our questions and explain how the new system worked. Would happily use them again!
Description of Work: New furnace and a/c system, plus humidifier, thermostat and duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Gregg T.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Real good Serviceman on time did his job and was very nice.
Description of Work: Clean and check furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

James P.
03/2017
1.0
heating & air conditioning/hvac
  + -1 more
Not well after spending thirty thousand for both systems had to spend another ten thousand for the mistakes they made. Filed suit to get reimbursed they filed bankrupt under grays HVAC and opened under grays green energy. Just sucked the loss bad company
Description of Work: Hired for new heating and air for my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


11/2016
5.0
heating & air conditioning/hvac
  + -1 more
We've recommended them to my neighbors. I would use them in the future.
Description of Work: We use Total Green. They come out twice a year to do the check-up on the furnace and everything.
Rating CategoryRating out of 5
Yes, I recommend this pro

07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Shelly G.
01/2016
5.0
generator service, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Tuned generator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

SUZANNE S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon C.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. We had no trouble with them.
Description of Work: They helped us remodel our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca W.
04/2015
5.0
solar panels
  + -1 more
The service from Gray's Total Green Energy Solutions was great. They did a great job. The quality is excellent, very good. They did a good job. They are reliable. They are punctual and they are consistent. I would grade them 'A' for everything on the grading scale.
Description of Work: They maintain my whole house generator. That service was probably a year ago. I have a contract with them and it is like about 350 dollars for a year. They just come and check a couple of times a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KEVIN B.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
They did good work. I remember when one of the owner's employee started on his own and I guessed he messed up, the owner made him go back and do it right. He seem like he's a pretty honest person.
Description of Work: Gray's Total Green Energy Solutions put up the air conditioners for me.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Dulcie E.
04/2015
4.0
I think I have used Gray's Total Green Energy Solutions. We had a big problem but it got resolved. It was one of those deals where he sent a crew in and they ended up doing something very different wall and not finishing it off where the generator came in. My husband called them up and said that you guys can't leave this like this and he said that we didn't contract to paint around it. They had the whole wall torn out and we sent him a picture and the guy had a fit and unfortunately fired the crew which is okay, not when we were there, there were no problems in front of us. They got fired and he made good on it and fixed everything. It was that kind of mishap but the equipment finally, everything got okay and it works fine, it has been a couple of years, with a fair price and he took some off for all that I guess, I don't remember. It was one of those things where it was very disruptive initially but he fixed it. He made good on it. That was my experience. He made it good. It is kind of an odd situation. It was all fine. It was weird but like I said he made it good so if somebody makes it good then they are okay. It looks great and it works fine. Just a little odd and I had trouble with them with the permitting. They were supposed to pull the permit which is in the town of Winfield and there were problems with that and I had to get involved in that because my town is goofy about permits. There was that kind of things going on but it all got fixed and it all works and so that is it. We don't have them maintaining it, we have somebody else maintaining it. If he had been here supervising the crew, all that mess wouldn't have happened and those crew wouldn't have gotten fired. It is one of those fixed bags. I found other people so I think I will probably use somebody else.
Description of Work: They put it in a couple of years ago. They installed a generator.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$4,000

Neal P.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
It turned out very good. They were professional and they were only here a couple of times. Everything works well.
Description of Work: They put a new zoning system in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Patricia T.
03/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Lynn Gray came out and gave us an estimate. He was very well prepared with a folder and all our options. This was the third estimate we received and none of the other estimates came this well prepared or explained things as thoroughly as Lynn did. We decided to go with this company and set a date for installation. |Jim was our installer and he showed up on time. He definiately knew his trade. He did an excellent job with installation and we were very pleased. | We have a service plan from another company for our hot water tank and had to use it. The gentleman from the company they sent was looking at the furnace job admiring his work! He said they did a great job. We are glad we choose Gray's Total Green Solutions and would definately use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tara L.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They had no idea what they were doing .. botched the install of my geothermal system. I had to have additional wells dug at subtantial expense by someone else.. | |These guys are bozos.. was actually somewhat amusing watching them work as they HAD ZERO clue.. until i reminded my self it was my yard they were tearing up and my foundation they were drilling into multiple times in error! | | |and they had the wrong equipment..

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$45,000

Response from Gray's Total Green Energy Solutions
We are sorry that you had a bad experience. We have been in business for 30 years and we strive to provide the best possible service and installation in the industry. We apologize for the extended installation time as we were forced to make adjustments due to unforeseen circumstances. When drilling for the geothermal loops, an underground root system was found and we were required to make adjustments and extend our installation time. We also advised that during the remodeling and construction of the home that in order for the geothermal unit to heat properly, the home would need to be winterized and sealed. We recommended using temporary additional heating units until the home construction was complete. We attempted to maintain open communication about the installation process and our recommendations. We were disappointed that you chose to use another contractor and that we were not given the opportunity to finish the installation to your satisfaction. We try to provide the best services possible and apologize for your bad experience.

Mary K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Sold a home and buyers inspection had some furnace issues. Grays came out and resolved all issues quickly ( we were in a time crunch) to the seller and buyer satisfaction.
Description of Work: Replace roof furnace flue/chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Terrie K.
10/2014
5.0
generator service, heating & air conditioning/hvac
  + 0 more
Extremely well
Description of Work: Installed a whole house generator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather D.
09/2014
5.0
unknown
Description of Work: Installed 200 amp breaker box and generator box so I can hook up generator if power goes out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

kenneth V.
06/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
It went perfect. They took the old furnace out, replaced some duct work in my crawl space. As 1 team was doing that another guy was vacuuming out the duct work. The replaced the furnace and outside air conditioning unit, with a new chimney all in one day, had too come back the next day just to adjust some things. I am very satisfied with the new furnace, it is very quiet and heat's and cools the house very evenly. Every room in the house is the same temperature.
Description of Work: Replaced furnace and air conditioning unit with a high efficiency unit, cleaned all air ducts and did some duct work in the crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,900

Response from Gray's Total Green Energy Solutions
Thank you for the review.

carol U.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were fine. I was very happy with them. They handled it fine. I have no issues whatsoever. They didn’t charge me for the service because it was through an insurance program I had. The guy was very nice and very professional and that matters to me.
Description of Work: I used Gray's Total Green Energy Solutions to check some issues we were having with our air conditioner.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gray's Total Green Energy Solutions
Thank you, [removed members name]! We strive to provide our clients with excellent service and are glad to hear from a happy customer!

Sarah P.
07/2013
5.0
water heater repair
  + -1 more
They do good work. They did exactly what they said thy would do, they did it promptly, they did the job and I was satisfied. The people who did the work were very qualified, very customer-oriented and they did a good job.
Description of Work: I used Gray's Total Green Energy Solutions to do a hot water tank for me in the last 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Vicky C.
08/2008
5.0
heating & air conditioning/hvac
  + -1 more
This was the first time I had used their services. The guy who owns it is named Peter and he is wonderful. I have never found anybody who was so accommodating. They normally install only one outlet but at no extra charge they installed two. The town said my breaker was not working properly. When Gray's inspected the breaker, they said they would rather replace it for me than have to come out and repair it again and cause me the inconvenience. His staff was very professional and nice. The quality of work is definitely worth the price.
Description of Work: They ran an electrical line from my breaker box in the house outside to my pool. They also installed the outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$894

R E R.
04/2007
4.0
heating & air conditioning/hvac
  + -1 more
We did have some problems with the installation because my house was built in 1916. There was a problem getting the new furnace to work with the old connections. They had to come back to our house several times but we did get the problems solved.
Description of Work: They removed our old furnace and installed the new 60,000 BTU furnace in our 3000 square foot home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    7302 McConnell Ave, Lowell, IN 46356

    www.totalgreenenergysolutions.com

    Service hours

    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Generator,
    Solar Panels,
    Water Heaters,
    Appliance Sales and Installation

    FAQ

    Gray's Total Green Energy Solutions is currently rated 4.5 overall out of 5.

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Gray's Total Green Energy Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Gray's Total Green Energy Solutions offers free project estimates.
    Yes, Gray's Total Green Energy Solutions offers eco-friendly accreditations.
    No, Gray's Total Green Energy Solutions does not offer a senior discount.
    Yes, Gray's Total Green Energy Solutions offers emergency services.
    Yes, Gray's Total Green Energy Solutions offers warranties.
    Gray's Total Green Energy Solutions offers the following services: Heating Contractor, Furnace Repair Service, Air Conditioning Contractor, HVAC Contractor, Air Conditioning Repair Service, Geothermal Heating & Cooling, & Solar Panels

    Contact information

    7302 McConnell Ave, Lowell, IN 46356

    www.totalgreenenergysolutions.com

    Service hours

    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM