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Heaven's Best Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Heaven's Best is a Low Moisture Carpet Cleaning Franchise that was started in 1983, Heaven's Best is the Leader in the Green Cleaning for Carpet with over 1000 operators in the U.S. On top of the required Corporate training, Mark, the owner of the franchise, has a deep in depth experience within the Textile industry including as a Sales Rep for a Wholesale Textile Company, selling upholstery and industrial fabrics and tools, and also worked with Aero Drapery for over a decade with a hands on sewing / manufacturing experience.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial carpet & upholstery cleaning, tile, grout & hardwood floor cleaning, carpet dyeing, stain removal & scotch-guard fabric protection. We are also pleased to help you with any other cleaning requests and repairs around your home.

Services we don't offer

Carpet patch repair.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-22 of 22 reviews

kathy C.
10/2017
5.0
carpet cleaners
  + -1 more
They cleaned the spots I had of pets that were set. They did deodorizing. It was fine.
Description of Work: They provided carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew K.
03/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda M.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Hired to clean carpets and tile floors. Did a great job and carpets were dry in about one hour. Would recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sel L.
05/2015
5.0
carpet cleaners
  + -1 more
Mark did a great job as usual. Highly recommend.
Description of Work: 5 Rooms and steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Karen S.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl B.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It didnt
Description of Work: Gave me a quote. Then ignored me for 2 weeks then hung up on me. ???
Rating CategoryRating out of 5
Yes, I recommend this pro

Chip U.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin V.
09/2013
5.0
carpet cleaners
  + -1 more
Our living room with pet pee and office was cleaned and it looks great.
Description of Work: He goes to my church and was on time and very friendly. Our carpet looks great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

David Y.
07/2013
5.0
carpet cleaners
  + -1 more
Excellent job. Great price. We highly recommend this service and we will use again in the future.
Description of Work: cleaned carpet through out hose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

DAVID B.
10/2012
5.0
carpet cleaners
  + -1 more
Overall, it was an excellent job!
Description of Work: I had 3 rooms and stairs cleaned. Mark did a very professional job and got stains out that I did not think would come out. He was very courteous and dependable. I certainly would not hesitate to call Mark again because I know he will do a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Doug L.
06/2011
5.0
carpet cleaners
  + -1 more
They did a fantastic job. I was totally pleased. I have used them before for my retire house. I didn't dislike anything. The price was fantastic for the service provided. The carpet was dried, and there was no mess afterwards. They were pleasant. They wore uniform. They were clean. The equipment was small, and they did not damage anything. They did the job more than satisfactory.
Description of Work: I used the services of Heaven's Best Carpet Cleaning today to clean a spot on my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

MARY T.
06/2011
5.0
carpet cleaners
  + -1 more
He arrived on time, assessed areas to be cleaned and began work right away. He was not too chatty. He helped move 2 pieces of furniture and provided the services as quoted over the phone. The carpet was dry in less than 1 hr. They gave an excellent service.
Description of Work: Mr. Mark from Heaven's Best Carpet Cleaning came over to clean the carpet in the family room and hallway. He was even able to get out all the stains from heavy traffic areas and pet areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

James K.
09/2010
5.0
carpet cleaners
  + -1 more
Everything went extremely well. I contacted the company by e-mail about 10 days prior to their comming out to do the work. The technician arrived and verified the work I wanted done & then set to work doing the job. My carpets were extremely dirty (it had been many years since they were cleanned), but the job done by this company was first class. The carpets came out looking great. I would not hesitate to use them again to clean my carpets.
Description of Work: Cleanned carpet in 4 rooms & a hallway. Applied stain protector to 2 rooms & hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Rebekah R.
07/2010
5.0
carpet cleaners
  + -1 more
The price was reasonable and they did an excellent job. They had very good service, they were friendly, and punctual.
Description of Work: They do carpet cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary D.
06/2009
5.0
carpet cleaners
  + -1 more
This was the first time to have my carpet cleaned. It needed cleaning badly. I was hoping the carpet would not be too wet when the job was completed, as I was getting ready for out of state company. The serviceman arrived exactly on time and was very friendly and helpful. He cleaned all rooms and they looked very nice when he completed the job. The carpet smelled fresh and dried quickly. Excellent job!!!
Description of Work: I had all carpeted rooms cleaned in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BOB & PHYLLIS D.
08/2008
5.0
carpet cleaners
  + -1 more
The serviceman was pleasant and easy to work with. He did a good job. The carpet didn't get too wet. The serviceman showed up on time and was very professional. I've been using them for about three years and always receive great service.
Description of Work: Heaven's Best sent a gentleman to clean a living room and dining room floor. They also cleaned a hallway. I did the vacuuming for them, so all they had to do was the carpet treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

DAVID & COLLEEN A.
10/2006
5.0
carpet cleaners
  + -1 more
He was on time and returned my phone calls promptly. He was able to get stains out. The areas he cleaned were the traffic areas, two small rooms, and an area in the bathroom. I felt the price was a little high for what was done. He charged $10 more for pet deodorizer for one of the stains.
Description of Work: He cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

KEITH C.
08/2006
5.0
carpet cleaners
  + -1 more
The price was good and the tech. Was really nice. Would recommend very highly.
Description of Work: Cleaned the entire house and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179.95

Sel L.
08/2006
5.0
carpet cleaners
  + -1 more
Used bonnet method which doesn't leave carpets wet for long, and leaves minimum residue. Very pleased with work and price.
Description of Work: Seven rooms, a hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

SHAUN G.
06/2006
5.0
carpet cleaners
  + -1 more
Did a great job! We'd not had the carpets cleaned in 1 yr and with two small children, pets and beige carpets the task was challenging. DJ arrived exactly on time, was polite, professional and efficient. The carpets came out SO MUCH better then I ever expected. They look new. He clearly takes pride in his work! I'd recommend him to anyone.
Description of Work: Five rooms of light colored carpeting, staircase and hallway. Standard cleaning, large square footage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

SHAUN G.
06/2005
5.0
carpet cleaners
  + -1 more
CAME ON TIME, EVEN CALLED TO ASK IF HE COULD COME EARLY. WAS RESPECTFUL OF CHILDREN SLEEPING. DID A GREAT JOB WITH THE CARPETS. CLEARLY WORKED TO GET STAINS UP. I WAS VERY PLEASED.
Description of Work: CLEANED CARPETS IN THREE ROOMS, STAIRS, AND HALL. VACUUMED AND PRE-SPOTTED. WORKED ON STAINS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

JAMES & LISA R.
06/2005
5.0
carpet cleaners
  + -1 more
D.J. DID A FANTASTIC JOB. HE GOT ALL THE STAINS OUT, EXCEPT FOR ONE AND THAT ONE CAME UP BETTER THAN I EXPECTED IT TO. HE'S VERY PROFESSIONAL AND TREATS YOUR HOME AS IF IT WERE HIS OWN. I FELT TOTALLY COMFORTABLE LEAVING HIM THERE ALONE TO DO THE JOB. WHEN HE WAS FINISHED, HE CALLED ME AT WORK TO LET ME KNOW HE WAS LEAVING AND TO ASK FOR THE LOCATION OF THE SWITCH FOR A PARTICULAR LIGHT SO THAT HE COULD TURN IT OFF BEFORE HE LEFT. I WON'T LET ANY ONE ELSE TOUCH MY CARPETS NOW.
Description of Work: CLEANED CARPET ON STAIRS, IN LIVING ROOM AND IN HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    1433 Thomas Dr, Lebanon, IN 46052

    https://lebanonin.heavensbest.com/

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Oriental Rug Cleaning,
    Floor Cleaning and Waxing,
    Drapery Cleaning,
    Ceramic Tile

    FAQ

    Heaven's Best Carpet Cleaning is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Heaven's Best Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Heaven's Best Carpet Cleaning offers free project estimates.
    Yes, Heaven's Best Carpet Cleaning offers eco-friendly accreditations.
    Yes, Heaven's Best Carpet Cleaning offers a 10% senior discount.
    Yes, Heaven's Best Carpet Cleaning offers emergency services.
    No, Heaven's Best Carpet Cleaning does not offer warranties.
    Heaven's Best Carpet Cleaning offers the following services: Residential & commercial carpet & upholstery cleaning, tile, grout & hardwood floor cleaning, carpet dyeing, stain removal & scotch-guard fabric protection. We are also pleased to help you with any other cleaning requests and repairs around your home.
    Carpet patch repair.

    Contact information

    1433 Thomas Dr, Lebanon, IN 46052

    https://lebanonin.heavensbest.com/

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 12:00 PM