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Custom Covers Inc

Egress Windows, Window Treatments, Doors,

About us

We offer secure online ordering for crawl space covers, crawl space replacement doors, crawl space well packages, galvanized area walls and basement well covers in a variety of shapes and sizes. We specialize in the design and fabrication of custom crawl space covers (flat and sloped design), crawl space replacement doors (flush and recessed mount) and custom size basement window well covers (flat and sloped design). With your provided photos of your project and the dimensions, we will work directly with you to insure the proper style and fit of your custom cover or door.

Business highlights

22 years of trusted experience

Services we offer

Window & crawl space well covers & fabrication. Crawl space galvanized wall & door replacements. Escape ladders.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

5.036 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 36 reviews

Scott S.
10/2017
5.0
egress windows, doors
  + 0 more
Tract housing built in the 1970's. Not much money and attention was paid to the crawl space entry on our '70s home when new. And time had taken its toll. The frame and door were poorly designed, and now were rusted out. Removing the old door and wrestling it back into place was a real PIA. And because of rust holes and fit, the drafts entering the crawl from the outside even with the door in place were quite noticeable, especially in winter. And, the cement block well for the entry needed to be continuously cleaned out. A source of annoying rotted leaves, branches, twigs, mown grass, etc. And a great breeding ground for insects. The wife and I decided it was time to do something about all of the above. CustomCovers was the answer. I found them on the internet at [*** Link removed ***] Their online quote process worked like a charm. Phone pictures were provided, and they followed up with a phone call that clarified the information needed to be properly prepared for the install. Yes, they travel to Bloomington. The crew arrived promptly as promised and completed the work in the time frame promised. And altho the cost may be off-putting to some, the company seems to be in line with other providers for similar products. And they do wonderful work. We now have a tight fitting, insulated crawl space door that is easy to open and close. And, no more mucking out the entry well. The well cover is esthetically pleasing, fits tight, seals well, and can be padlocked easily, as desired (hold onto your copper plumbing, folks!). The pictures on the website depict their products well. In some ways we feel the product even looks better in person. And the door and cover have withstood the ravages of mother nature and time perfectly. Great estimate and install process. Quality product perfectly installed. We have not regretted the money spent, and this has been one of the nicest upgrades we have done for our home.
Description of Work: Replacement of crawl space entry door, installation of cover for crawl space entry door well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Paul H.
09/2016
5.0
egress windows
  + -1 more
Company came out for measurements and in a few weeks had fabricated polycarbonate covers, tapered to allow rain to run off away from house, with vents on the side panels of the cover to allow for airflow. They keep the egress window wells dry.
Description of Work: Got custom covers for basement egress window wells

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Gregory M.
10/2015
5.0
basement waterproofing, egress windows
  + 0 more
I would recommend these guys to anyone! We recently moved to Indiana and I have had no idea of whom to use for services and these guys were great. They were on time, courteous, and the quality of their work/materials is phenomenal. If you are looking to replace your old exterior cover, use these guys and you WONT be disappointed at all.
Description of Work: Had them install a crawl space cover and new well to the exterior of our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

BRAD M.
08/2015
5.0
egress windows
  + -1 more
They experience was great! They were very fast with the entire process. I would recommend them to anyone.
Description of Work: I had custom egress window covers manufactured and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David T.
08/2015
5.0
egress windows, replacement windows
  + 0 more
Very professional, fair price, and excellent quality work. Todd did a great job of communicating with me from original quote to installation day. I would highly recommend his company.
Description of Work: Built and installed two custom (basement) window well covers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Jason B.
06/2015
5.0
egress windows
  + -1 more
What an awesome company to deal with. They came onsite measured a template needed for manufacturing. Work was completed quickly. They had to wait for the temperature to warm up before they installed. Once the weather broke they were out within the week. Product installed looks wonderful and works as promised. they even followed up later in the week to make sure I was happy with the installation.
Description of Work: Installed a custom lockable cover over basement egress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Marilyn K.
12/2014
5.0
egress windows
  + -1 more
Todd was very responsive and did everything promised. The covers are effective, beautiful and blend in perfectly with the home colors. Thank you Todd. Great job.
Description of Work: We received custom sized fabricated egress window covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

eric T.
11/2014
5.0
egress windows, replacement windows
  + 0 more
They were great to work with. Built a customer cover of basement egress window. They planned and designed a great solutions. Very responsive and professional. Price was a bit high, but it is a premium product.
Description of Work: Built a great customer cover for a basement egress window

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Suzanne C B.
10/2014
5.0
egress windows
  + -1 more
Todd, Did a excellant job replacing the crawl space and well. I would highly recommend them.
Description of Work: Replaced crawlspace door and restored the crawlspace well and covered the well with a hard plastic covering that latched

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kim W.
09/2014
5.0
egress windows
  + -1 more
Arrived promptly to measure and to install and were very professional and courteous. It went fantastically.
Description of Work: Our egress window well covers were not up to code and we hired Custom covers to make the covers and install the ladders. They made sure we had the proper covers that were customized for us at a very reasonable price and just in time for our grandson to arrive from out of state! I was very fearful he would step on the previous owner's covers and fall through. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Nancy S.
09/2014
5.0
replacement windows
  + -1 more
Our experience with them was very good. They were great and we were impressed. We would definitely recommend them and have them back. Their professionalism when they came out to do the quote made us go with them. We would have liked a better price.
Description of Work: They did a basement window for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ESTELLE & KEVIN H.
06/2014
5.0
egress windows
  + -1 more
It went great. Windows were measured, and custom window wells made. So much better then plastic covers that I had used before.
Description of Work: Window well covers for home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

BORIS L.
06/2014
5.0
egress windows
  + -1 more
We had two large grates covering our window wells. Unfortunately this allowed local critters (frogs, mice to fall into the window well, leading to messy cleanups. For that reason, we wanted to have the grates covered with a hard plastic. The service was incredibly quick and easy. After sending pictures of the grates, and giving dimensions, the people at Custom Covers sent back a quote. They came out the next day to retrieve the metal grates, rivet the plastic covers to the grates, and returned them the same day. Total turnaround time was about 4 hours. Covers are easy to clean and look good.
Description of Work: Attached polycarbonate covers to two pre-existing metal window well grates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

HANNELORE D.
06/2014
5.0
doors
  + -1 more
I was in need of replacing our rusty crawl space door. Not the funnest of home projects to deal with and not really knowing where to begin I did a simple internet search and found Custom Covers and was tickled to see that they are located very near me in Lebanon, IN, and that they are also Angie's List members. Through their website I inquired about their services and sent a photograph of my crawl space access door. The owner, Todd, promptly replied to me and gave me a rough estimate on what it would cost to replace and install a new door which I found to be very reasonable. I really appreciated Todd's willingness to give me a rough idea of what it would cost b/c it then allowed me to compare, budget, and prioritize my spring and quot;to-doand quot; list. Many service providers aren't willing to do this w/o an actual service call. Local hardware stores sell steel doors and I really didn't want to deal with another door rusting or having to paint it to match the house. Oddly, a few crawl space repair companies sell wood doors which I find a bit old-fashion and just not suitable to our house. Custom Covers' doors are aluminum and I just liked their utilitarian-look and I liked the one-stop-shopping they offered. Through a few emails and after coming out to get a proper measurement of the crawl space opening we ordered the access door. Today Todd and his assistant removed the old door and installed the new one. Believe it or not this was my first time to meet Todd face-to-face!!! He arrived on time, was very professional, efficient, quick, and neat. I am thrilled with the new door and am glad to have this small, but necessary home repair now out of the way. If you're looking for a painless and seamless transaction, I can highly recommend Todd and Custom Covers.
Description of Work: Replaced old crawl space access door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tim I.
04/2014
5.0
basement waterproofing, egress windows
  + 0 more
My experience with him was fine. He was nice and the price was right. The quality was about 7 out of 10, and so it was pretty decent.
Description of Work: I used Custom Covers, Inc for covering my window wells. I have windows to my basement, and he just put stronger and more sturdier covers over the top of that. The purpose was to waterproof my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ben C.
01/2014
5.0
egress windows
  + -1 more
It went well, no drama with this company. I told them what I wanted, they asked for some measurements which I gave them, and then they did what I asked for when they said they'd do it. I'm happy with the cover they put on my crawl space access well, I'd recommend them to anyone who needed this.
Description of Work: Put a cover on the access well of crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

SCOTT J.
06/2013
5.0
egress windows, doors
  + 0 more
This company contacted me quickly after my inquiry, and gave me a quote based on some photo's I emailed them. They came out for a personal inspection and measurement and installed the door within a couple days. Their communication was fast, efficient, and friendly and the end product was just what was needed. Also they were much less expensive than other crawl space companies. I highly recommend them!
Description of Work: Removed an old rusty crawl space door and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Tracie H.
04/2012
5.0
replacement windows, egress windows
  + 0 more
They did a good job. They covered all of my windows, I would definitely recommend them to someone else.
Description of Work: Custom Covers, Inc did basement window covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dustin C.
04/2012
5.0
window treatments, egress windows
  + 0 more
Todd, the owner of Custom Covers, Inc came out and took measurements of our window wells. We originally went to some of the ''BIG BOX'' stores, and could not find ones that we were looking for. We could only find cheap, lesser quality products. So, I gave Todd a call after searching on Angie's List, and he came out within a couple days. I contacted him via email and he got back to me very quickly. He then followed up with a quote online, and I asked him to move forward with the production. They came out, installed them, and showed me how to take them off, if necessary. Overall, I wish I would contacted him earlier, to get the window wells covered years ago. They are made of 1/4'' Clear Pebblized Polycarbonate Material, that can withstand a person standing on them! Very durable.
Description of Work: Todd came out and took measurements for our window wells. We have two window wells coming out from our basement. Todd than customized our well covers to fit our window wells. For being an Angie's List member, I received free installation. He also mentioned that those that are in an Estridge neighborhood receive free installation as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Elizabeth A.
03/2012
5.0
doors, egress windows
  + 0 more
Professional service. Work was done quickly and well. Would recommend to anyone in need of replacement crawlspace door.
Description of Work: Constructed a custom crawlspace door/cover with a welded aluminum frame construction, polycarbonate door, padlockable latch and handle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

MIKE H.
11/2011
5.0
window treatments, contractors, egress windows
  + 1 more
We had looked at multiple options for enlarging our crawl space well which was very small. We saw the Custom Covers product at one of the local home shows in Indianapolis and liked the product design. After checking the Angie's List ratings, we contacted them for a free quote. Todd came out, looked at our situation, made a few suggestions and provided an estimate for product and installation. Based on the price and the quality, we asked him to perform the work. We scheduled the work out a few weeks to be done after some deck work needed to be completed. The work was done in one day and turned out great. We now can easily enter our crawl space and it is weather tight and sealed from any issues. Excellent product and installation.
Description of Work: Removed existing crawl space well and installed new larger galvanized well. Installed smoked Lexan cover with stainless steel hinge and turn lock and graveled the new space. Replaced rusting crawl space opening door with a custom made aluminum frame and Lexan door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$762

preston C.
09/2011
5.0
window treatments, egress windows
  + 0 more
My experience was very positive. They were very punctual and professional. They use the high quality product. They informed us the status of their product. The installation was well done, and it solved the problem, which is most important thing. They are a little pricey.
Description of Work: We hired Custom Covers, Inc to install few windows wall cover for us in summer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Nicolle W.
08/2011
5.0
window treatments, egress windows
  + 0 more
Custom Covers is very professional. Their workmanship is excellent. They are polite and they stick by their estimates. We are very pleased with the work we had done and highly recommend them.
Description of Work: Our new home had odd shaped window wells for the basement egress windows. They were just bars and the dogs could hurt themselves if they got caught on them. Also, frogs and mice kept falling in. We contacted Custom Covers to create a Custom Basement Well Cover. We got the 1/4" Clear Pebble Polycarbonate, stainless steel hinges - 2 of them. We also got the Aluminum vents and lock pins. We can walk on these. Also they are equipped so you can still exit via the egress in an emergency. We have had them on almost a year now. No problems at all. We're very happy. They look very nice and they are keeping critters out and now my dogs can walk across them without being injured.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Donna and Nevin S.
07/2011
4.0
wallpaper, egress windows
  + 0 more
We were happy with what we got. They were expensive wall covers so you get what you pay for. The technician who came out was very friendly and professional. I would recommend them. I probably should have done my homework a little bit more because I think we paid more than we needed to get what we got. I think this company is okay; they are alright, but if I was going to do this again I probably would not use them. I see where my neighbor got something similar at a fraction of the price. I don't know; I guess I should have done my homework.
Description of Work: I used Custom Covers to do custom wall covers.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Custom Covers Inc
We take all customer grades and comments very seriously. Receiving a "C" grade for price which brings our companies overall grade down, is absolutely absurd. This customer received a written estimate for the work to be performed and had the option to not purchase our product based on the price. We feel receiving anything less than an "A" on price, is only trying to ruin a companies reputation. Simply put - if the price is too high, don't buy! Our company provides every potential customer a "free" estimate at no obligation. This allows customers the opportunity to ask questions and address any concerns regarding cost, product design, quality, etc... and there are no hidden surprises or cost add-ons after the customer agrees to purchase. The comment is correct "you get what you pay for". The high quality materials we use when fabricating our covers are far superior to any of our competitors, and the final product reflects this. Our covers are designed to address: aesthetics, durability, security, privacy, strength and eliminate maintenance issues. Don't compare apples to oranges! Your neighbors cover is a heavy steel grate with a thin piece of plastic on top. Their style of cover only eliminates cleaning debris from the well and does not provide all of the other benefits that our covers provide. The covers that were installed on your home are far superior than your neighbors and the two don't even come close in comparison. When it comes to cost, there are no other products available to purchase in local stores that even come close to what we offer. Rest assured, you made the correct decision in purchasing our products!

THOMAS G.
04/2011
5.0
doors, basement waterproofing, egress windows
  + 1 more
They did an excellent job. They were very easy to work with and did a good job on a difficult installation. The new crawl space door fits very tightly and is much more attractive than my old rusted one.
Description of Work: Replaced crawl space door with a new aluminum door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$221.21
    • 1(current)
    • 2

Contact information

4548 W 50 S, Lebanon, IN 46052

www.customcoversinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Egress Windows,
Window Treatments,
Doors,
Basement Waterproofing,
Windows,
Landscaping,
Wallpaper,
Unfinished Carpentry

FAQ

Custom Covers Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Custom Covers Inc accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, Custom Covers Inc does not offer free project estimates.
No, Custom Covers Inc does not offer eco-friendly accreditations.
No, Custom Covers Inc does not offer a senior discount.
No, Custom Covers Inc does not offer emergency services.
Yes, Custom Covers Inc offers warranties.
Custom Covers Inc offers the following services: Window & crawl space well covers & fabrication. Crawl space galvanized wall & door replacements. Escape ladders.

Contact information

4548 W 50 S, Lebanon, IN 46052

www.customcoversinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed