ServiceMaster Clean

Description of Work: Water mitigation/ restoration

Description of Work: They came in and tore my house all to pieces.

Description of Work: Storm water removal. Professional, fast and courtious.

Description of Work: We had a leak around our sky lights and called them after recommendation from our insurance company. They came in and used dryers and a dehumidifier to dry the ceiling and put a tarp over our sky lights.

Description of Work: Repaired home due to kitchen fire.

Description of Work: The Insurance Company called out this Jeff Rogers Service Master clean. I was never told that this company was from Lafayetter IN, I live in Carmel, IN this is two hours away. I found out two mos later when I question why they were coming to work at 10 to 10:30am and leaving at 2pm any day that they were at our home. I had fire damage in one room only and the rest was just water damage. Jeff Rogers told me and my insurance adjustor Chris Taylor that he would have us back in our home within 45 to 60 days being the longest. Because there was not that much damage except for water. The fire was contain to one room. There were as much as four weeks that no one did any work on our home. I would call the adjustor and I would call Jeff Rogers and he would say well they should be there. When I went over to the house to see if anyone was working, All of our furniture was gone. I ask where it was and I was told by the worker that they had move it to a warehouse so that it could be professaly clean. And that they would store the furniture and all our contents until we could move back into our home. It has now been 7 MONTHS AND TWO WEEKS. And Jeff Roger owner of Service Master clean has stollen our furniture and all our belonging and we cannot get him to return them to us. He was to pay fior us to rental house until the house was done and the check bounce and Jeff Rogers told us that if we want to stay at that house that we would have to pay for it our sefl. We was force to move back in one room in our 4000 sf foot home. My husband and I are over 60 yrs old and I am not in good health, we are sleeping on a couch and we are raising a 16 yr old. This is bad. I have been told that if I want our personal things back that I will make Wells Fargo Bank send him the funds that they are holding. Service Master has had three draws and the last draw is to be the 100% work done. I still have not all the kitchen cabinets, Toilet not in, this company has done the worse work that I have even seen. A 6 yr old could have done better. The fire that damage the patio, Jeff had his man to go get the cheapes boards and they put them down it is like my boards dark brown and they put in light beige. It is a big eye sore to anyone that see them. They do not repect anyone property, All my Chandilers they have mess them all up. I even found the crystels out in my drive way. All Jeff said it ok I will buy you another one. I have put out in labor and money around 15,000 and not one word about paying me. My husband & I have work around 280 to 300 hours our self. If we had not done the stairway our self it would not have gotten done and done right. I could go on and on here but I am sure that if you read this you will not to ever HIRE them. BBB has them rated a big ( F ). check it out. We have had things stolen out of our garge my husband nailers. In my family room I had two jars of money they come up missing also. I call Jeff Rogers I do not know how many times to let him know that his people was leaving our doors unlock. Rogers said I will tell them. I also told Rogers about two months ago about the things that are missing. I am sure that you get the picture on this hold matter. I have went to the Mother Company and they do not care. We feel that we are being BLACKMAIL in order for Rogers to get the funds or we do not get our FURNITURE back. BLACKMAIL is a crime yet Rogers does not care. Yet I do not hold the funds. I cannot make Wells Fargo send the money.

Description of Work: Hired them to dry out my basement from recent flooding.