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Reliable Exterminators Inc

Pest Control, Home inspection

About us

Reliable Exterminators is your local, 4th generation, same family owned & operated pest control company. Our name says it all. We serve Lafayette and the 14 surrounding counties with personal, professional, licensed technicians. We’re not part of a national or chain company, which means better service and lower prices. Award wining. Additional DBA - Reliable Exterminators.

Business highlights

88 years of trusted experience

Services we offer

Expert termite control, bed bugs, bees, carpenter ants, fleas, roaches, spiders, rodents & real estate inspections.

Services we don't offer

Large animal trapping.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 38 reviews

Chelsey G.
11/2016
1.0
pest control
  + -1 more
First of all, they were 30 mins late. No call to give forewarning that they were running late. We were told on the phone that they would send an experienced worker to check out woodpecker problem and that ALL members had a ladder. We have wasp nests in rafters and wanted those removed. The guy that showed up (was nice and everything) but was JUST hired and did not even have a ladder. Needless to say, they were able to preform only 1 of the 3 things we wanted addressed. My husband took a half day to be home so that we could address the serious damage that woodpeckers are causing and remove wasp nests. Neither of which were addressed. Will not be hiring again. Couldn't even remove wasps nests due to having equipment. Thanks (un)Reliable Exterminators!
Description of Work: We called to have wasp nests removed, woodpecker deterrants, and spray for spiders.

Rating CategoryRating out of 5
professionalism
3.0
punctuality
3.0

$100

Dennis M.
08/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael J.
05/2016
5.0
pest control
  + -1 more
unknown
Description of Work: They removed wasp next on the 2nd floor roof for me. They did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Reliable Exterminators Inc
Thank you for taking the time to review us on Angie's List! We appreciate your feedback and are glad you've enjoyed having our services. Sincerely, Andrea Patrie Office Manager

Vicki R.
03/2015
5.0
pest control
  + -1 more
A reasonable estimate was made and service scheduled. Exterminator was punctual and work was done in an efficient and timely manner. Pleasant and professional personality. Charges were the same as the estimate. This truly is a reliable exterminator! Very pleased with the entire transaction.
Description of Work: Treated for termites around house and garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Reliable Exterminators Inc
[removed name], Thanks for such a great review! We really appreciate you sharing your experience with others. I'm glad you were satisfied with our service and we hope to see you next winter for the annual inspection. Sincerely, Andrea Patrie, Office Manager

Maliha S.
07/2014
5.0
pest control
  + -1 more
We appreciated the honesty that Reliable gave us. They came and inspected our bed bug issue, and told us we could buy the bombs, and that they were cheaper, however; it would only buy time before they came back. Reliable guaranteed their work from the get go, and offered different solutions to our problem. It was less than 2 weeks and these bugs were disappearing. They came twice to spray, while we removed affected items. I have heard multiple horror stories about these bugs and how difficult they are to get rid of, but using Reliable eased the worry. Our service was affordable, thorough, and easy to use. My family and I will always refer to Reliable for any pest control or insect issues. Thanks Reliable
Description of Work: The provider inspected our bed bug problem and offered solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Reliable Exterminators Inc
Thank you for the positive review! We appreciate your business very much and look forward to being of service to you again, hopefully not for bed bugs though!

Steve B.
06/2014
5.0
pest control
  + -1 more
Did a great job spraying to get rid of ants. 90 day guarantee and they will come back if they reappear. Explained what he was doing and was courteous and quick. He arrived within the specified time they said they would be there also.
Description of Work: Treated the entire house including basement and garage to get rid of ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Reliable Exterminators Inc
[member name removed], thank you very much for the great review on Angie's List! Thank for you for the confidence you place in our company to allow us to serve you. We look forward to being of service to you again!

Dennis M.
08/2013
5.0
pest control
  + -1 more
They came two times and got ride of the bugs. They are very good with good customer service.
Description of Work: They sprayed for bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candace W.
07/2013
5.0
pest control
  + -1 more
He was helpful when I asked question.
Description of Work: He came did what I hired him to do and left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eric N.
11/2012
5.0
pest control
  + -1 more
Went very well and we have not seen another mouse since
Description of Work: Baited for mice and sealed up entry points

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shannon W.
11/2012
5.0
home inspection, pest control
  + 0 more
We never saw any more insects since. They were professional and effective. We would definitely recommend them and use them in the future. Great price and prompt service.
Description of Work: We had beetles and spiders around our house exterior and sometimes in our home. We called Reliable Exterminators and they came out within a day, did a home evaluation and sprayed the perimeter of the home for beetles and spiders. We never saw any more insects since. They were professional and effective. We would definitely recommend them and use them in the future. Great price and prompt service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Kathi S.
10/2012
5.0
pest control
  + -1 more
We have been using them for many years. They are quick to come out. My parents even used them past.
Description of Work: They come for pest control when we call them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois M.
10/2012
5.0
pest control
  + -1 more
They were prompt, friendly, and efficient. The price was also reasonable.
Description of Work: They came for a carpenter ant treatment. They might follow up later to ensure we are not having any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra L.
10/2012
5.0
pest control
  + -1 more
They are excellent. I have not had any interior bugs since I moved in. They are friendly and make sure not to go in the area where I have puppies.
Description of Work: They come quarterly for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Dennis M.
08/2012
5.0
pest control
  + -1 more
They were really good; the person who came out was nice and explained things well. I continue to use them because they give you good information and are good with customer service.
Description of Work: I used Reliable Exterminators to spray for roaches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Richard M.
07/2012
5.0
home inspection, pest control
  + 0 more
Great. I was in another state and not available, but he worked it out with the realtor to access and do the inspection. His report was very thourough, and notes the presence of old damage, but that it has been repaired and there is no evidence of new damage. No further action required. His honesty is saving us what we expected would be quite a bit of money, so we greatly appreciate it and would work with them again in a heartbeat.
Description of Work: We are selling a house, and the buyer's inspector noted evidence of termite presence. We are aware that there was termite damage from before the house was rebuilt in 1980, but that the termites and the damage had been taken care of. So we hired Reliable to check it out and make sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Reliable Exterminators Inc
Thanks for the good review Member. We know that we'll come out ahead in the long run by being honest.

bart N.
05/2012
5.0
home inspection, pest control
  + 0 more
We knew we had termites, they swarmed into the room during the 1st warm days of spring. We had used another company in the past & were not satisfied. We called RELIABLE EXTERMINATORS for an inspection & estimate. They were very thorough & we scheduled treatment. It took 3 weeks to get a appointment because of the busy season & the type of treatment. The application was very time consuming because of the size of our house & the cement porches on two sides. But I feel it was a very thorough treatment & I don't think we'll have any termite problems again. RELIABLE was very prompt & courteous. I would highly recommend RELIABLE EXTERMINATORS to anyone.
Description of Work: 3/27/2012 Full inspection for termites, answered questions,took approx 1 hour. Estimate for treatment of termites, answered more questions, measurement of house, took approx 1/2 hour. 4/19/2012 Full treatment for termites, took approx 7 hours, and answered more questions. All questions were answered professionally & with out hesitation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Reliable Exterminators Inc
Thanks for the great review, we've been working on our great reputation for 76 years now!

Brad S.
05/2012
5.0
pest control
  + -1 more
I have been using reliable for about 10 years, I have had no problems, they have always been on time and very professional
Description of Work: I have been using reliable for about 10 years, I have had no problems, they have always been on time and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Reliable Exterminators Inc
Member, thanks for the great review!

Carolyn K.
04/2012
5.0
pest control
  + -1 more
They are honest people. They don't over charge you and they are usually on top of things.
Description of Work: They helped us throughout the last ten years with all of our pest control needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert N.
03/2012
5.0
pest control
  + -1 more
They seem to do a pretty good job around this area. We were pretty satisfied with their service and we never had a need for them after that. I heard of them from a friend. The people who came were very professional. They gave us a time and they showed up at that time. I was very satisfied with everything they did.
Description of Work: I used the services of Reliable Exterminators Inc for pest control three years ago. We used them for termite protection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John H.
01/2012
5.0
pest control
  + -1 more
They are very timely, careful in applying the application, and they explain what they are doing as well. The price is very good and what they do works.
Description of Work: This was for pest control inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kasey G.
06/2011
5.0
pest control
  + -1 more
When I noticed ants in my kitchen, I called Reliable Exterminators. They had sprayed my house for cockroaches (gross!) last year and thankfully their services were effective, so I called them again. The only other bugs we were having problems with were spiders, and earwigs (in the garage). The exterminator came on time and gathered more details about the problem. He placed small bates under the baseboards of the area of the kitchen where I'd seen the ants. He also sprayed the whole interior and exterior of the house. He was very nice, professional, and efficient. I estimate that it took about 1/2 hour. Before he even left, I already noticed ants starting to approach the bate and die. Only a day later, there were no ants (or any other bugs) in sight! Reliable exterminators also gave me a 90-day warranty on the ants, so if the ants come back in the next 3 months, the company will come back to fix the problem for free. With Reliable Exterminators, you get effective pest removal and peace of mind for a reasonable price.
Description of Work: Bated and sprayed kitchen for ants, and sprayed entire interior and exterior of house to stop ants, spiders, and earwigs. Also had them spray interior and exterior house and garage for cockroaches last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Larry D.
06/2011
5.0
pest control
  + -1 more
We had piles of wood powder under a windowsill. Called Reliable, they came when they said they would. The technician identified the problem as carpenter ants (not termites, fortunately), and sprayed the perimeter of the house, then put down a powder inside in the area under the windowsill. He explained why he was doing what he did. It took about half an hour. We haven't seen an ant since, and there are no more piles of wood powder, so the treatment appears to have worked. The price was $180, which seems a little high, though we haven't priced other services.
Description of Work: Sprayed the perimeter of the house, then put down a powder inside in the area under a windowsill, for a carpenter ant problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Denice S.
06/2011
5.0
pest control
  + -1 more
Everything went great from start to finish. Very professional and courteous. The office staff was just super and very knowledgeable. Just a great company.
Description of Work: Complete house termite eradication. Everything was done outside the home around the foundation. Great job by the applicator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

GARY R.
10/2010
5.0
pest control
  + -1 more
It was part of a university study that was actually a $1700 termite treatment, but I didn?t have to pay that. That was the quote, but I had the university cover some of it. There was a termite infestation. The person who came out was pretty good. He spent plenty of time talking about what he intended to do. The quote that he gave was the lower of the two quotes that I got for the treatment. They came back later and did the treatment. So far it appears to be effective. I have used them earlier too and they have always done a good job. I would use them again and I would recommend them.
Description of Work: I used Reliable Exterminators Inc. for termite treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Amber M.
05/2010
5.0
pest control
  + -1 more
On a Monday morning, I noticed a number of millipedes in my living room and bathrooms. Later that morning, I also found an oriental cockroach in my kitchen. Trying to nip the problem in the bud, I called Reliable that day to report the problem. The customer service rep told me that she could get a technician out around noon the next day. She was also helpful in answering my questions regarding cost and what I should do with my pets. When Tuesday afternoon arrived, the technician arrived about a half hour past what customer service told me. However, he was very courteous and professional, and he got right to the job. I wasn't sure what type of treatment he would be doing, so I had to move things around a little to accommodate the spray treatment around the baseboards. He was very patient and worked ahead in other areas while I moved things about. After the job was finished, the technician explained everything he had done and let me know that the treatment would also be effective on other insects he noticed in the garage such as ants and spiders. Overall, it only took the technician about a half hour to spray the inside and outside perimeter of my house, and the treatment has been effective so far.
Description of Work: The technician did an inside and outside perimeter treatment for millipedes and oriental cockroaches.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Response from Reliable Exterminators Inc
Thank you for posting your comments. We will address your concerns immediately.
    • 1(current)
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Contact information

1813 Main St, Lafayette, IN 47904

www.callreliable.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
F6628
Trade License Locale
Indiana
Trade License Authority
Indiana State Chemist

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection

FAQ

Reliable Exterminators Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Reliable Exterminators Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Reliable Exterminators Inc offers free project estimates.
Yes, Reliable Exterminators Inc offers eco-friendly accreditations.
No, Reliable Exterminators Inc does not offer a senior discount.
No, Reliable Exterminators Inc does not offer emergency services.
Yes, Reliable Exterminators Inc offers warranties.
Reliable Exterminators Inc offers the following services: Expert termite control, bed bugs, bees, carpenter ants, fleas, roaches, spiders, rodents & real estate inspections.
Large animal trapping.

Contact information

1813 Main St, Lafayette, IN 47904

www.callreliable.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM