RABB WATER SYSTEMS INC

Love the company! Great people and great products. I go in and buy my salt from them when ever I am out. It is easy to do and painless to the wallet.

My previous home had a Kinetico water softener that was present when we moved into that home. I loved it. We have very hard water in Indiana so I knew I couldn't live without a softener. A representative came to my home first to demonstrate how hard my water was and show me my options. He was very prompt, professional and easy to understand. A week later the system I picked was installed in my garage next to the water heater. It is a very compact unit. It only took a few minutes for him to have installation complete. He explained what I needed to do and I also received free salt for placing an advertising sign in my yard. The Kinetico system is virtually maintenance free and easy to understand. The installer was prompt and professional. 2 months later the other representative set up a time to come back and check my water again to confirm that the installation and settings were correct for the system. It was. I would use Rabb again for any water needs. Kinetico is an awesome system and if I have any problems I call Raab. So far I have had none and have not even used 1 full bag of salt since installation. It is a very efficient system. While it is not cheap, I should have no need for any other system for a very long time. The Kinetico softener in my old home was at least 20 years old and still working great.

Although they ran into problems with the old connections and drain being rusted through, they worked through the problem with no additional charges, replacing what was necessary. I wasn't expecting the unit to go under the kitchen sink. The old unit was in the laundry room, so under the sink was not cleaned out. The sink and kitchen was full of dirty dishes. The installation guys took everything out from under the sink themselves and worked in the middle of a mess with no complaint. They had to go into the crawl space to re-route the reverse osmosis connections to get to the refrigerator. Although the job was bigger than they may have planned for, there were no additional charges. The installations guys were competent, friendly, personable and really nice to work with. The sales process was painless and we received appropriate followup to make sure we were satisfied customers. Although the system is expensive, I feel it was worth the price.