PERKINS EXTERIORS

The men that Tom Perkins hired to remove the old siding and install the new insulation and siding were polite and nice. They worked quickly and my only complaint about that job was that there were some really big gaps between the window and the j-channel around the dormer windows. The j-channel was too long causing it to bow against the roof. I pointed it out to Tom who offered to fill the 1.5? gap with caulk instead of going back and trimming the j-channel to fix it properly. I am not sure if he thought that I?m a stupid girl and wouldn't know any better or what. I politely, but firmly said no and it was fixed correctly the next day, which I appreciated. I never met the other man Tom Perkins hired to do the gutters, but he made some crazy looking sculpture of downspouts on the front of my house instead of copying the way that the gutters and downspouts were previously. I complained about it and provided a photo of how they were before. It was corrected, but that then left holes in my new siding. In addition, in the back of the house, the gutter over the porch was not replaced (I was paying for new gutters, after all) and a new downspout was just hooked into it. When I called to complain about the holes in my new siding (they were at eye level and therefore extremely noticeable) and that a piece of the old gutter was used and not replaced, Tom started yelling at me on the phone. He finally agreed to send someone out about the holes in the siding, but refused to do anything about the old gutter being used and kept yelling that I better pay him IMMEDIATELY. For tax purposes (tax credit), I requested a receipt and manufacturer certification statement for the insulation. I was ignored. In the meantime, rain water began running out of the spot where a gutter and downspout meet, but it was easier to get my dad to fix it.