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Franklin Pest Solutions

Pest Control

About us

Franklin Pest Solutions has been providing premier family and pet friendly solutions to homeowners and business owners' pest control needs for over 95 years. With offices in Michigan City, Hammond, Lafayette, Indianapolis, and New Albany, Franklin Pest Solutions is proud to serve and protect the health of our communities. Our staff are specially trained and certified bed bug and termite experts, mosquito experts, rodent control pros and so much more. Trusted for generations, we treat our customers the way we want to be treated. Realtors, property managers, food industry business, hospitality industry businesses and homeowners rely on Franklin's historical family business for superior results when it comes to pest inspections, IPM programs, and solving tough issues.

Business highlights

95 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Structural pest control, termite control and prevention, bed bug control and prevention, mosquito prevention, inspections, VA Loan WDI Reports, IPM services, rodent control, crawling & flying/stinging insect control, preventative maintenance programs, commercial business plans, insect identification, educational resource and more.

Services we don't offer

animal removal, nuisance wildlife removal, bat control, chipmunk elimination

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-21 of 21 reviews

Cheryl G.
04/2017
5.0
pest control
  + -1 more
Very successful, and Mike, our tech, was amazing!!
Description of Work: Bedbugs extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Vicki N.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Nick carefully inspected for termites and for spiders and crickets. He put out bug traps and used chemicals indoors and out around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thanks so much for your business. We're glad we could help. :) If you need anything at all along the way, please don't hesitate to reach out. We're here for you! Enjoy your summer. Best Regards, Janelle & All of Us at Cochnower Pest Control

Michael J.
03/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Removed wasp next from under 2nd floor roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Franklin Pest Solutions
Hi [Member Name Removed]! Thank you so much for your business and for your feedback. I'm so happy we could help with those wasps! If there's ever anything you need, please don't hesitate to reach out! We're here for you! Happy Easter and take care! Best Regards, Janelle & All of Us at Cochnower Pest Control

Deidre S.
12/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hello! Thank you so much for your business! Please don't hesitate to reach out if you need anything at all! Sincerely, Janelle & All of Us at Cochnower Pest Control

Joseph R.
10/2015
5.0
pest control
  + -1 more
It is a regular pest control and they have been excellent. They have been very quick to respond and proactive to check on our needs.
Description of Work: Pest Control
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi [Member name]! Thank you so much for your business! We appreciate having you as our customer and we're always here for you if you need anything at all! Please don't hesitate to call if anything comes up. Until we see you next time, enjoy the holiday season! Best Regards, Janelle & Your Friends at Cochnower Pest Control

Dawn S.
09/2015
5.0
pest control
  + -1 more
After my initial experience, I was reticent about returning their calls. But when I was contacted through Angie's list by the Janelle Iaccino, the Marketing Director, I decided to give Cochnower a second chance. And, I'm writing now to tell you that I am glad I did. They came to my home and took my concerns seriously. They re-sprayed after consulting with me. I very much appreciated Cochnower taking that extra step to investigate where the initial service went wrong, and it's for that reason, I decided to revise my original review. These people demonstrated all that is right about the customer service. They felt that my experience did not portray the service they give, so they immediately attempted to contact me when they found out I was displeased. If I had let them know I was unhappy, I feel certain that General Manager John would have given me the attention I deserved from the beginning. It is for that reason that I accepted the offer for the free service this past weekend, but refused a second free service for next Spring. The gesture of wanting to prove to the customer that they are all about getting it right-- if not the first time, then the second time, is proof that Cochnower merits an extremely high mark. As I am all about customer loyalty for excellent customer service, I highly recommend this company for their customer service. I haven't seen even one wasp since their visit. But, if I do, I won't hesitate to call back. Thanks, Cochnower,
Description of Work: After my previous experience, which was extremely negative, they contacted me and rectified the situation. They re-sprayed for wasps.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
[removed member name], we can't thank you enough for your understanding and for being so transparent with us. We're humbled by the opportunity you gave us to redeem ourselves and show you how things should be done the right way. Thank you for your business, your honesty, and your support. It means the world to us to have you as our customer. We'll be here with bells on if something else comes up, so don't ever hesitate to reach out to any of us if you need anything at all! Our Sincerest Regards, Janelle & Your Friends at Cochnower Pest Control

Dawn S.
08/2015
2.0
pest control
  + -1 more
unknown
Description of Work: I bought this service in May when I discovered a wasp's nest under some siding that needed work on the second story of my house. The first service person came to my home and said he needed a ladder, which he did not bring with him, to remove the nest, which ended up being inactive, and said it was too windy to do the spray service. The second gentleman showed up approximately a week later and explained to me the service, but it was once again too windy to perform the service. He came out a second time to remove the nest and could not spray. It wasn't until his third visit to my home, when I was in a rush to leave for an appointment, that he said he would spray for the wasps. A day that, in my opinion, was much more windy than any of the previous days and rain was expected later. I had to leave, but he told me that his work was guaranteed for thirty days, which is much shorter than the guarantee on the contract provided me when I paid for the service on Angie's List. My receipt explicitly guarantees the work until the "first frost". Two weeks later, I noticed wasps around the house. I watched them until I found out where they were nesting. I called Cochnower and explained the problem. The receptionist was happy to send someone out, but she made certain that I was still within the warranty period first. The same gentleman came out that very day and I pointed out where I saw the wasps enter and exit. Though I wasn't watching him, he said he covered those areas and he left. Within a week, I not only saw wasps in the exact same place he had supposedly sprayed, but in other areas. I never called back because I do not think their service works and calling them would just infuriate me because it would be a reminder of how I wasted $225 of my hard-earned money paying for a service that did absolutely nothing. It did not prevent wasps, nor kill the ones I already had. For that, I literally say, "Thanks for nothing, Cochnower!"

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$225

Linda Y.
08/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They sprayed where I told them to and it went fine. Bugs dying when we saw any again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Franklin Pest Solutions
Hi [Member name removed]! Thank you so much for your business! We're glad it made a difference! No bugs is good news! Enjoy the rest of your summer and please don't hesitate to reach out whenever you need us! We're just one quick call away! Best Regards, Janelle & All of Us at Cochnower's Pest Control

David R.
04/2015
4.0
pest control
  + -1 more
unknown
Description of Work: Sprayed for pests, everything went well

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Franklin Pest Solutions
Glad we could help out [member name removed]! Thank you for your business and for writing a review! We appreciate it! Best Regards, Janelle & All of Us at Cochnower Pest Control

Matthew M.
03/2015
5.0
pest control
  + -1 more
Cochnower was very responsive and competitive on price. We never had pest control and had each of the plans explained with a final recommendation. I was happy with the price and the friendly customer service.
Description of Work: Initial consultation and recommendation for pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from Franklin Pest Solutions
[member name removed]! We're so happy we could help you out with choosing the best option for your home! Please don't ever hesitate to reach out if you have any activity in between your routine maintenance visits! We'll make sure we're there in a flash to take care of you! We appreciate your business and the time you took to write a review for us too! Thank you for everything and we'll see you at our next visit! Best Regards, Janelle & Your Friends at Cochnower Pest Control

Vicki N.
01/2015
5.0
pest control
  + -1 more
unknown
Description of Work: The Cochnower representative was very professional and helpful and informative, punctual and neat. He made helpful suggestions re seasonal insects and his work was completed within a very reasonable amount of time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Franklin Pest Solutions
Hi [Members Name]! Thank you so much for your time in writing a review on your experience with us! It truly means a lot to us. We appreciate your business and will be here for you if you need us in the future! Please don't hesitate to reach out. Stay warm this winter! Best Regards, Janelle & All of Us at Cochnower Pest Control

Kim K.
10/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Franklin Pest Solutions
Thank you for your business! And thank you for the straight A review! We really appreciate it. Kind Regards, Janelle & All of Us at Cochnower Pest Control

Cynthia M.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: They sprayed for bugs esp. Spiders inside and out. My house is about 2500 square feet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Response from Franklin Pest Solutions
Hello! Thank you so much for your business and for taking time to leave a review of your experience with us! It means a lot! Please don't hesitate to reach out if you ever need us for anything. We're here for you! Til next time, take care! :) Sincerely, Janelle & All of Us at Cochnower Pest Control

Jon S.
08/2014
5.0
pest control
  + -1 more
Great service and effective treatment.
Description of Work: Outside insect treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi (member name removed)! Thank you so much for the shining review! It means so much to us to hear your feedback. :) We appreciate your business and look forward to being here for you in the future if you need to call on us for anything! Until then, take care! Kindest Regards, Janelle & All of us at Cochnower Pest Control

kelly J.
10/2013
5.0
pest control
  + -1 more
Employee rang our doorbell, introduced himself and politely explained what he would be doing. He then went about his work in a quick, efficient manner. The office staff is very friendly and professional as well.
Description of Work: Sprayed for asian ladybugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Franklin Pest Solutions
Hello! Thank you so much for your business. We truly appreciate it! And thank you for taking the time to review us! I'm so glad we could help. We'll be here for you if you need us again in the future! Take Care. Best Regards, Janelle & All of us at Cochnower Pest Control

Vicki N.
09/2013
5.0
pest control
  + -1 more
It went very well--he provided needed information and more, was very courteous and professional, and within a day no more live crickets upstairs or downstairs, fewer outside and none in the garage!
Description of Work: Technician evaluated the indoor and outdoor areas including garage for pest infestation and control. I had been having a cricket and spider problem. He explained everything very well, sprayed inside and outside, placed glue traps, and was very helpful and informative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Franklin Pest Solutions
Hello! Thanks very much for your review! It means a lot to us. We're so glad we could help out with the crickets and spiders (GROSS, right?!). We'll always be here for you if you need us in the future too! Best Regards, Janelle & All of Us at Cochnower's

Jennette M.
04/2013
5.0
pest control
  + -1 more
They didnt use anymore then they needed to and they didnt get any inside.
Description of Work: They sprayed outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Franklin Pest Solutions
Hi! Thank you so much for your review. It means a lot to us to hear your feedback. :) We're so happy we could help keep your home protected! We'll always be here for you when you need us! Kind Regards, Janelle & All of us at Cochnower Pest Control

Charlie Jeanne K.
11/2012
5.0
pest control
  + -1 more
We were very happy with Cochnower. We were completely pleased. They came out on time. They performed the exact services we wanted. We felt their price was perfect. I would certainly recommend them.
Description of Work: We have a heavily wooded lot. In the fall it becomes a real spider farm. They sprayed the exterior of the house and around to keep the spiders from moving indoors. We haven’t seen a spider since they have sprayed. We have used them before on our children’s property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Franklin Pest Solutions
Hi Customer! Thanks so much for taking the time to share your thoughts on our services for you. It means a lot to us! We're so happy to take care of those nasty spiders for you. It's a real pleasure doing business with you! See you on our next visit! Best Regards, Janelle & All of us at Cochnower

Chris B.
11/2012
5.0
pest control
  + -1 more
Their service turned out just fine. They did a good job.
Description of Work: They did general pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi Customer! Thanks so much for your comments! We're happy to be here for you whenever you need us. Thank you for your business! Take care. Best Regards, Janelle & All of us at Cochnower

Janet B.
10/2012
5.0
pest control
  + -1 more
They have been very good! They actually just called to schedule our annual inspection. They are very good about reminding us of any upcoming appointments. We have been very pleased with their service.
Description of Work: They did some extensive work in the past for powder post beatles. They now come for an annual inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Franklin Pest Solutions
Hi Member! Thank you so much for taking the time to post your comments about your experience with us. It really means a lot to us! We're grateful for your service and will be here for you for years to come! Thanks for being our customer! Best Regards, Janelle & All of Us at Cochnower Pest Control

Nadine D.
07/2009
1.0
pest control
  + -1 more
Terrible. We will never call them again. Why do they say they will do a job, and then send someone without the proper equipment to do it?????
Description of Work: We discovered a hornet's nest in our backyard on the afternoon of Friday July 3. Cochnower's was one of the only pest control companies in town we could reach. They came over immediately. However, the tech had no protective gear, and said the nest was too active to remove. He agreed to return that evening to remove it, when the nest would be less active. We agreed to that. We got back from dinner that evening, and there was a note saying that the nest was still too active to remove, and they would be back Monday morning. Monday morning????? We are supposed to live with this nest in our backyard all weekend. Thankfully we found another company, Indiana Pest Control, that came Saturday morning and removed the nest. They even called us Sunday to check to see if the nest was not dormant.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Franklin Pest Solutions
Member, First of all, we'd like to thank you for taking the time to write your review about your experience with us. This is the only way we become aware of areas we need to improve on. Please accept our deepest apologies for not giving you the experience you had expected. Being that it was 4th of July weekend, we understood how much of an emergency your situation was and were more than willing to come to your home and take care of your wasp nest problem. Bald-faced hornets are amongst the most aggressive wasps in our area. It's very important to take great caution when treating these nests. Rest assured, since your experience with us, we've taken serious measures in implementing protective gear to handle situations like these. Full bee suits are necessary at this point. They are not an option. They are just one more thing that ensures the safety of our technicians so that we can provide safety for our customers and their families. Proper procedures are in place to handle many pests of similar aggressive nature. We'd like to offer you a 20% discount on a service of your choice if you'd give us a chance to show you how we've improved. The experience you had is not the norm. We want to prove to you that our newer procedures and protocols will meet, if not exceed, your expectations of what a professional pest control company is supposed to be. Please accept our apology and we'd greatly appreciate the chance to redeem ourselves with you. Once again, thank you for your review and we look forward to hearing from you! Sincerely, Cochnower Pest Control

    Contact information

    530 S Earl AVe, Lafayette, IN 47904

    http://www.franklinpestsolutions.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    Franklin Pest Solutions is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 2:00 PM

    Franklin Pest Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Franklin Pest Solutions offers free project estimates.
    Yes, Franklin Pest Solutions offers eco-friendly accreditations.
    No, Franklin Pest Solutions does not offer a senior discount.
    No, Franklin Pest Solutions does not offer emergency services.
    No, Franklin Pest Solutions does not offer warranties.
    Franklin Pest Solutions offers the following services: Structural pest control, termite control and prevention, bed bug control and prevention, mosquito prevention, inspections, VA Loan WDI Reports, IPM services, rodent control, crawling & flying/stinging insect control, preventative maintenance programs, commercial business plans, insect identification, educational resource and more.
    animal removal, nuisance wildlife removal, bat control, chipmunk elimination

    Contact information

    530 S Earl AVe, Lafayette, IN 47904

    http://www.franklinpestsolutions.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 2:00 PM