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Charles & Co

Decks and Porches, Pavers and Hardscaping, Fencing,

About us

DBA - Decks Unlimited. We are a leading designer and builder of custom decks and outdoor living spaces in central Indiana. We have over 50 years of experience in building composite and wood decks, pergolas, gazebos, fences, railings, screened porches, patios and more.

Business highlights

67 years of trusted experience

Services we offer

Custom Decks, Fences, Porches, Pergolas, Awnings, & Patios.

Amenities

Free Estimates
Yes

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.9
professionalism
4.5
responsiveness
4.5
punctuality
4.4
Showing 1-11 of 11 reviews

paul Z.
04/2015
5.0
decks
  + -1 more
Awesome
Description of Work: Awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Keith C.
12/2014
5.0
decks, hardscaping
  + 0 more
We wanted to complete the project before the fourth of July and even though Charles was booked he worked us in and completed the project on time. We are very happy with our new deck and patio. The crew was friendly and on time and Charles is a good person and easy to work with to help you make your plan become a reality. If you want lots good ideas on how to layout your new deck and patio make an appointment with Charles. Decks Unlimited has installed several high end decks and has a lot of experience and ideas to be able to give you good advice.
Description of Work: Replaced old deck with composite deck and installed stamped concrete patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Diane V.
07/2014
1.0
decks, fencing, hardscaping
  + 1 more
unknown
Description of Work: Rebuilt our deck in 2008. It started deteriorating almost immediately. They have done nothing to repair it beside giving us promises it will be fixed. They say Menards is dragging their feet and will not honor the lifetime warranty on the wood without a lot number. Decks Unlimited should have that in their records. Decks Unlimited also has a five year warranty on their workmanship that they are not honoring. I will be happy to show my deck to anyone who wants to see it. It is an eyesore and a danger to bare feet.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,500

Response from Charles & Co
This is Charles Chadd, the owner of Decks Unlimited.. We have been trying to resolve this issue of the materials from Menards. Menards policy is between the owner of property and Menards. Even though that is the cause, I have been trying for 2 years to get this resolved for the homeowner. I have went to the homeowners house with the Manager from Menards to show him deck. I took picture of the decking and railing and sent them to the main office of Menards. I have sent receipts twice now to Menards. This is not a workmanship problem that Decks Unlimited caused. This is a product problem with Menards. I have spoke with the homeowner at least 5 or six times with this matter. I haven't ran away from this situation, I can't make Menards do something that they don't want to do. I have no control over what Menards will do or wont do. There is no deck builder that will warranty treated wood from a department store. It is not our responsibility to do so, that is the department store where the materials were purchased. I have spoken with the homeowner last week on this matter and explained to them that i printed this complain off and took it to Menards. He replied with Menards is not doing anything about this so they are coming after Decks Unlimited. I'm hoping Menards gets this situation under control quickly so that this homeowner will be happy but Decks Unlimited is being blamed for something that is out of their control and really is not right. I can understand in the homeowners defense on this. The deck looks horrible because the wood looks like it is 25 years old already. Decks Unlimited is helping this customer even though they say were not. Decks Unlimited is one of the best deck companies not only in our area, but state wide. We are the leading TREX contractor in the state. Were the only deck company in the state that custom curves decking and railing. I have been building decks for over 20 years. Check out our website and see for yourself our quality of work.

Grace M.
06/2014
5.0
fencing
  + -1 more
They were very friendly and gave a lot of information. It was actually the best price that we found as well. They will answer any questions you have. They'll ask you exactly what you want and give you multiple options and recommend what they think is the best way to accomplish it.
Description of Work: We have talked to Decks Unlimited for decks and porches. We have not ended up actually getting anything done. They did a quote for a fence.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Holly S.
11/2013
5.0
decks
  + -1 more
The former behemouth of a deck and screened porch was warping and in need of repair and restaining (annually). The completed project is now sleek and modern and requires very little maintenance. It will serve my needs better and it looks far better in the setting than the old deck did. All workers on the job did excellent work and were respectful. I highly recommend Decks Unlimited.
Description of Work: Rebuilt screened in porch posts and screens, removed deckboards and replaced with TREX, replaced lattice and railings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Christine G.
08/2013
5.0
decks
  + -1 more
They were on schedule with the work as they promised. I HIRED THEM TO PUT AN ADDITION ON MY DECK. HE ORIGINALLY DECLINED THE JOB BECAUSE HE COULD NOT MATCH THE WORK THAT WAS PREVIOUSLY DONE ( The original deck was done a year before that and was not done correctly). He showed me what was wrong. I called the original builder and told him what it wold cost me to correct their work and then hired DECKS UNLMITED to rebuild original deck and put in my addition. The newly corrected deck came out beautiful.
Description of Work: They added an addition to my deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Charles C.
08/2013
5.0
decks
  + -1 more
They were pretty innovative and helped us with some of the design features we wanted. They were very price competitive and were easy to work with.
Description of Work: We used Decks Unlimited to build us a deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff W.
06/2013
5.0
decks
  + -1 more
I had no problems with them. They had good communication and I was able to speak with the person who gave me the estimate on a regular basis. He was prompt and responsive. He was kind, courteous, and professional. He gave detailed drawings of the work that they were planning on doing.
Description of Work: Decks Unlimited gave me an estimate for a pergola.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

John H.
03/2013
5.0
deck cleaning, decks, hardscaping
  + 1 more
While I had discussed deck building with a number of contractors, I had not decided to move forward. Was driving through Lafayette and saw a sign for Decks Unlimited. Gave them a call and was glad I did! The owner was extremely responsive to providing an estimate for a first deck on the back of my house, off a walkout basement overlooking a pretty extreme drop. Within a few days I was provided an estimate with plans and visuals. I immediately contracted the owner, Charles, and booked them to build. He indicated they would finish quickly depending on the weather, but would take care of all details, permitting,etc. Within a couple of weeks (extreme temperature swings, snow, etc.) I had an amazing deck in my backyard. So much so, I asked them to build another deck off my sunroom, a task they completed even more efficiently and effectively. Charles provided some suggestions for improving the deck where step offs were added, is flexible in the work his company does, and holds his staff to high standards for ensuring clean up and an outstanding product. I would contract again with Decks Unlimited to do the work in a heartbeat. They are not the least expensive, but they are not the most expensive. They build exactly what they promise, deliver a quality product, and look for customer satisfaction in their results. Kudos to Decks Unlimited for being an outstanding company!
Description of Work: Built 2 decks, one 12x16, the other 10x20, with railings and platforms/steps off ends that begin at house but extend into an extreme drop. The house backs up to a woods and the job required footers and posts set in concrete, plus the removal of an asphalt poured walkway. A bench is incorporated into one of the decks for seating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

David C.
12/2009
5.0
remodeling
  + -1 more
It went wonderful. We hired them to upgrade the roof of the house we bought for investment. Charles had good ideas about how to fix our problems including things like knee walls and overhangs. They arrived on time, kept in touch with us, cleaned up their mess, and did everything they planned to do according to the detailed contract. They even did little things like making sure the gutters were running in the right direction and worked to make everything match and look good. I would definetly hire them again.
Description of Work: He did some carpentry, roofing, siding and soffit work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

CRAIG A.
05/2007
5.0
roofing, siding
  + 0 more
Excellent communicator, very precise with his work. He came up with excellent design options. He actually changed the overhangs on my roof.
Description of Work: He and his crew did a three layer tear off of the roof, then a re-roof. Soffit, fascia, siding, the whole nine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    900 Kossuth St Ste 1, Lafayette, IN 47905

    www.decks-unlimited.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Decks and Porches,
    Pavers and Hardscaping,
    Fencing,
    Deck Maintenance,
    Siding,
    Roofing,
    General Remodeling,
    Doors,
    Kitchen and Bath Remodeling,
    Dock Building & Repair,
    Windows,
    Lighting

    FAQ

    Charles & Co is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 AM

    Wednesday: 9:00 AM - 5:00 AM

    Thursday: 9:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 PM

    Yes, Charles & Co offers free project estimates.
    No, Charles & Co does not offer eco-friendly accreditations.
    No, Charles & Co does not offer a senior discount.
    No, Charles & Co does not offer emergency services.
    No, Charles & Co does not offer warranties.
    Charles & Co offers the following services: Custom Decks, Fences, Porches, Pergolas, Awnings, & Patios.

    Contact information

    900 Kossuth St Ste 1, Lafayette, IN 47905

    www.decks-unlimited.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 PM