BW Parks Property Management

My husband and I are veterans. We received help with first month's rent and deposit. UPON move in we found roaches and mice and mice feces. We had to clean our own place before living there. We were told several times our place was the cleanest they had seen. In August our air stopped working. We reported over 8 times it was out. Both my husband and child have asthma and my husband has diabetes and hypertension. Also when our lease was up we called 3 different times to sign a new lease never got a call back. Then as the temp dropped since our heat and air was connected and we were told no space heaters we had no way to keep warm/cold. When we moved in we completely and totally completed the move in sheet with EVERYTHING that we found. We had to pay out of our pocket to treat for the roaches and mice up until the day we moved out. We were not given our deposit back. The place was military clean when we HAD to leave and none of the repairs were ever completed. They tried charging us for a door that the owner's maintenance man supposedly fixed. They said they had to paint ect. The place was not painted before we moved in and again we noted it. However they are trying to charge for that too. We didn't cause ANY damage yet it's been 44 days since we moved out. We called for a week and we're told they mailed the deposit However finally we were told the owner kept our deposit because of the very same items that were written down and turned into them. I'm very surprised because I rented from them before and loved it. I would never recommend this place to anyone now and we are taking this forward.

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