Reviews
1.93 Reviews
Showing 1-3 of 3 reviews
Phyllis S.
05/2015
plumbing
 + -1 moreunknown
Description of Work: Put in a furnace too big for us, didn't secure some of the screws. Then when they had to come back, charged more |
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Art H.
10/2014
plumbing
 + -1 moreunknown
Description of Work: Installed two wind towers. They eventually got put up but when warranty work was needed could not get support.
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Johnetta W.
03/2011
electrician, plumbing
 + 0 moreSeveral issues remain unresolved. The workers that were in my home showed no concern for very expensive flooring. They left our back door wide open on several occasions. Even after they were asked to please make sure to keep it closed. It is obvious that Duncan Service Co uses outside contractors to complete their jobs. It is very apparent that this company does nothing to insure that said contractors are doing what they are supposed to do, when they are supposed to do it, and without cheating people out of hundreds of dollars in the process. Horrible experience!! We are now left trying to find someone to come in and clean up someone elses' mess...Not an easy task. Run, do not walk, away from anyone associated with this company.
Description of Work: Requested that a leaky faucet and leaking washing machine, be repaired. We were told that we had to replace the entire faucet. The charge for said faucet was $450.00, they were here 12 hours installing it. Upon asking for receipt, I was told that they did not have one to show me. I went to Lowes web site, entered the faucet model number, and surprise, surprise, the retail price for the faucet was $224.42. Still waiting for Mr. Duncan to return my questions on this issue. We are now on day 3, four different contracting companies have been in my home. We still have a washer that is leaking worse now than when they came to repair it, and outside spigots that no longer work. We were told that someone would be here first thing this morning to take care of these problems. At 4:00pm this afternoon, yet another contractor phoned me to tell me they could not be here til tomorrow. All this AFTER I informed Mr. Duncans office that my husband has chemotherapy on Thursdays and this issue needed to be resolved prior to then.
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$875
Contact information
1521 E NORTH ST, Kokomo, IN 46901
Licensing
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Service Categories
Plumbing,
Electrical
FAQ
DUNCAN SERVICE CO is currently rated 1.9 overall out of 5.
No, DUNCAN SERVICE CO does not offer free project estimates.
No, DUNCAN SERVICE CO does not offer eco-friendly accreditations.
No, DUNCAN SERVICE CO does not offer a senior discount.
No, DUNCAN SERVICE CO does not offer emergency services.
No, DUNCAN SERVICE CO does not offer warranties.
Contact information
1521 E NORTH ST, Kokomo, IN 46901