Arab Termite and Pest Control

ARAB REVIEW. Left by me♥️ Me and my childhood best friend own our own business where we flip/rent houses. We do our own work as much as we can and was hoping to get ahead on our first flip in Kokomo, IN. But things went horribly wrong, mainly due to this company. We had asked Arab to come out and give us a quote as we did with a few other termite companies. By the time they finally came out for their quote we already had the job done and moved on to the next issue, so we thought. Arab took it upon themselves to treat our property instead of getting permission and then charged us $2215, after already having the land treated previously at half the cost. When I called to fix the issue the office manager Robin got me connected to the owner, Scott(I beleive) Whom told me they have been doing this for many years and they made no mistake, the worker that did the job also stated ‘I thought it was really weird that there were already boxes and treatment at the property’ but they did it anyway instead of calling the homeowner to ask a simple question. We had no documents that stated we wanted service from Arab, nor had we given them permission to do service at all. But they did send over, after the fact, an invoice and contract that was signed by them stating ‘signed per phone’ and signatures that I cannot read from workers at their office. When we asked if we could pay a partial of it or take partial responsibility they had every excuse in the book and made up what they needed to, to get away from taking any blame at all even though even the owner himself stated blame earlier on. In the end they refused and sent it over to collections. We had no choice but to give up our fight and pay and ended up even more in debt from a property we put our blood sweat and tears into in hopes to make a better future for ourselves and our families. I understand we are females in this industry and that’s not the typical “norm” but he couldn’t seem to get past that, and in my opinion took advantage where he knew he could. Which I truly hope only happened to us and no one else. In their about on their website it even states that the company founder named it Arab based on Arabian dreams, but there was nothing magical about this experience. If you want a company that chooses themselves over anyone else and charges twice as much as the rest of the companies, go with ARAB.

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great

Very friendly staff. The only problem was they told me the termite stations would be installed within a week. When I didn't hear from them or didn't see any termite stations, I called them to ask what the problem was. Arab had not yet received delivery of them. They did not inform me; I had to call them. Apparently the employees who did the initial spraying gave me the wrong information.

These guys are great. We always have one guy that has worked for Arab forever. He is the only one that we want coming in our house. He is a great guy. He is very considerate. We just enjoy their service. We had them previously and brought them with us when we moved. They set traps for the mice. If the cat's don't get them, the traps do. We are on a maintenance program with them. Last year, I was having so much trouble with Japanese beetles. I asked him to spray my bushes and he did it with no problem. They want you to be happy. They want to know what you are seeing.

They are always very nice and willing to make sure the job is done right. If there are any pests between treatments they come out for nothing to retreat.

They were on time, they did a thorough job, and were neat.