Wood Doctors Furniture Repair and Restoration

unknown

I had 3 casement windows installed by Wood Doctors last year in an Historic condo. They told me they knew what they were doing with historic homes, but unfortunately they didn't. I've written a review about them before, but I finally was able to have somebody really look at the windows more in depth than I did before, and it was worse than I originally thought. They used interior paint and interior hinges on the outside, so now there is no fixing the window without having them totally taken out and redone. They also used the cheapest paint and only put one coat on the inside, so you can even see where the paint has soaked up into the wood. It's only been a year, but I am already having wood damage because instead of making the muttons one piece of wood, which would've been correct for the age of the home, they used 3 pieces which is causing water damage. Basically, it's going to cost $3,000.00 to fix these windows. Also, David Errickson is completely rude if you have any questions or problems.

unknown

Wood Doctors replaced 3 casement windows on the front of my condo in a historic home. Every time I had an appointment, they were at least an hour late and often more. They tried to charge me extra for things that were clearly listed as being included on the receipt. Also, while installing the first set of windows they tried to leave them hanging crooked where they met at the top and had a half inch gap at the bottom. They did eventually get the windows up and they did look good, but I waited to write my review to see how they held up in the weather. The son (John) is polite and perfectly professional, even if he was often late. David on the other hand, is extremely rude. I am already having water damage with them. Condensation is leaking down behind the wood on the bottom of the glass and then leaking out through a crack and causing water damage on some of the panes. David claims that it's just the moisture in my house and not any defect with the windows. . With some of the panes, the condensation is not leaking through the crack, but on other panes it is. Even if the condensation is coming from the inside, it should not be causing this much water damage only on some of the panes. They told me last Friday they would be out to look at it and would call between 3 and 4pm, but nobody ever called. Then I get an email from David at 11pm saying they got stuck on a job. I waited for 3 hours, because I thought they were coming to look at the windows. They couldn't even give me the common courtesy to call and say they weren't going to make it. Then I guess he decided he wasn't even going to look at them anymore and said it's all because of the moisture in my home. My old windows were in really bad shape and I had just as much condensation then as I do now and they did not even leak like this. I have a back door I am looking to get repaired, but I will definitely not be using Wood Doctors again.

They did exceptional work. They did a very good job. They were very courteous and I would definitely use them again.

See above.

They did a really good job patching where the table was damaged. They did a really great job.