YOUR CHIMNEY SWEEP INC

Arrived on time & was very professional and friendly. They even taught me a couple of things I didn't know about my fireplace. Ran runners to keep my carpet clean, and didn't leave a single spot of ash. They did a great job! I definitely recommend.

I originally called them to sweep the chimney because swifts had nested over the summer, as well as wanting to purchase a chimney cap. They called about an hour and a half early and stated they were running ahead of schedule and gave me the option of them coming earlier than their scheduled appt, which I was happy to have them do. While they were looking at the chimney, I explained that a previous chimney sweep had recommended some other services and asked Joe what his thoughts were. Joe inspected my damper and informed me that while it was old and rusty, it still was operable. Joe provided me with an ash dump door since I didn't have one. Joe also got on the roof to inspect the flues and the crown to look for cracks. He explained my options for dampers and chimney caps. We discussed the pros and cons of two individual caps for the chimney and furnace flue versus a dual cap. He then gave me estimates on a new damper and chimney cap, This estimate was well under what I had expected to pay, so I decided to go ahead with replacing the damper and installing a dual chimney cap that day. Joe reassured me that he had the time to do this work since he was ahead of schedule. They completed the work efficiently and were considerate of putting down tarps to protect my floors and carpet. When they were finished, Joe reviewed with me the work they did and the things they found. He showed me how to operate the new damper and informed me that he filled in the cracks on the crown with silicone (at no charge). Joe gave me a brochure about heat reflector shields, should I ever decide to purchase one. Joe also showed me where my fireplace screen and doors weren't in the best condition but were still operable. He discussed with me the different options for replacement if I should ever decide to do so. Joe and Jake did a great job, they were polite and informative, and I was thrilled that the cost was about $500 less than what I had expected it to be. I would highly recommend their services to anyone! And I will definitely use them again in the future for all my chimney-related needs!

They followed their proposal, did the work and now the chimney works and looks great.

The technician arrived on time and in uniform. I was a bit concerned about the process makeing a mess, but he laid out drop cloths from my door al the way to the fireplace. He was here for abotu an hour and completed all repairs and cleaning in that time. He did a great job, I was very happy and would use them again and highly recommend them

I have used this company before and will continue to use them. I have absolutely no complaints. They also give a Angie's List Discount, at this time it is 10 dollars. They are polite, promp, and professional. I have no worries about the quality of job done.

This company has cleaned our fireplace and chimney several times in the past and they always do a fantastic job. When I called to schedule the appointment I received prompt, friendly service and was able to be scheduled the very next week. Joseph and Bryon arrived on time and got right to work. They were both professional, very knowledgeable and answered all of our questions. The job was completed to our satisfaction and they even scheduled an appointment for next September, which lets us cross one more thing off our To Do list. We highly recommend Your Chimney Sweep.

Mr. Sauter came to my house both times. He was prompt and very thorough. He helped me diagnose where the leaks to my dining room were coming from. I am very happy with the work and pleased to know that there is someone I can count on. I highly recommend Your Chimney Sweep.

We originally had requested to have our chimney cleaned. Upon cleaning, they noticed there appeared to be significant damage in the flue from a prior chimney fire. A video scan confirmed the extent of the damage. Joe prepared a very thorough report documenting the damage to assist in filing the insurance claim. Once the repairs were approved, his crew responded within a few weeks and handled the repair. As so often happens, they ran into several unexpected challenges, but handled them all well. They explained what they ran into and how they handled the changes, along with the details of how the repair was handled. Joe and his crew were very professional and did a fine job. I'd definitely recommend them.

He was very good! He is very personable and knew what he was doing.

I called them to clean my 2 chimneys and they discovered a dead duck. I thought I had smelled something for a short while, but did not realize there was a dead duck in the chimney. They only charged me about $10.00 extra to remove it. They installed chimney caps also.

In our garage I noticed the ceiling was wet around the perimiter of furnace chimney. Upon inspecting the attic, water was dripping from the boards around the chimney. I contacted four companies for estmates ( a mason contractor and 3 companies with Chimney in their name). The mason company (Smith & Smith Mason Contractors) inspected the chimney and said the chimney needed replaced at a cost estimate of approx. $3800 . The other three companies all diagnosed the problem as a cracked flue liner resulting in condnesation from the warm air/cold air contact. Their estimates for repair were fairly close to one another. Your Chimney Sweep was priced between the other two companies. I chose to go with this company based upon their excellent Angie's List rating and how knowledgeable Joe Sauter seemed. I decide to have a chimney cap added as well as new liner installed. It's been almost a year and I haven't had any more problems with the chimney - even with all the recent ice & snow. I"m very please and would definitely consider Your Chimney Sweep for any future chimney problems I might encounter.

Vendor kept us informed through every step and what the pricing would be as the process continued. Cleaned site, polite and professional

He was really excellent. He pointed out some things with my chimney and told me what I could do about them. He also went up and looked at the chimney on the roof. The quality of his work was good.

They arrived precisely on time, made sure the cats didn't escape, cleaned the fireplace and chimney, gave good advice, cleaned up after themselves, and were very helpful.

I have them out once a year and they have done this service for me the last 5 years. I would recommend them to anyone.

Joe and his assistant arrived right on time, clearly explained what they were doing and why, and clearly explained what they found upon inspection and helped us evaluate it. They were knowledgeable, professional, friendly, and careful not to make a mess. I would recommend them to anyone and will use them again.

Your Chimney Sweep was very thorough, showed me pictures of the problem. Ordered a new plate and then installed it. The men were very nice and punctual. I willo definitely call them again for chimney service and highly recommend the company.

I don't know any thing about cleaning a chimney, but Jo covered a path from the fireplace to the back door. He had a huge sweeper that pulled all the dirt from the fireplace keeping it out of the house. He was able to free up the damper, but the opener was beyond repair. His suggestion was to take out the existing damper and replace our rusting chimney cap with a stainless steel one that had a damper in it that could be opened and shut with a chain that would be inside the fireplace. We also had a big discussion about the vent free/less gas logs. He said their company does not recommend them because the by products of the combustion comes into the room. Vent free/less gas logs adds moisture to the home. There is a smell. They do produce more heat, but on the warnings of the vent free logs they say leave a window partially open which defeats the heat coming into the room. He said they are not good if anyone in the household has breathing problems. He suggested if we just want to look at a fire the regular vented logs look more real and are safer. From what I know I thought he did a very good job. There was no mess at all in the house. He seemed very knowledgeable about the fireplace and gas logs. I would hire him again. With the information Jo gave me we have decided to go with regular gas logs instead of vent free/less.

He was an hour early, which surprised me. It would have been nice if he had called to see if it was OK to come early, but as it turned out, I was home anyway. Despite that, he was quite friendly and careful to put down sheets to protect my carpets. He laughed at my hissing cat and was nice to my toddler. He took the time to answer some questions that my husband had about a downdraft problem. He was in and out in an hour. I was glad to have a nice experience with a new company and they confirmed today why they have so many service awards with Angie's List!

The men arrived and were pleasant and knowledgable. I asked alot of questions and they knew the answers without hesitation. They were thorough with inspections, they knew what would pass inspections and what needed to be changed. They also reccomended certain items but were not pushy. They were neat and clean (my carpet is almost white) and I appreciate that. They were very efficient with their time and were thougthful to clean doorhandles etc that may have gotten soot on them, overall good experience.

It went very well. They were prompt and finished on time; also made suggestions for maintaining the fireplace to avoid or delay possible future repairs.

The 2 men arrived in the morning and accomplished the task much faster than I had anticipated. When everything was in place, Joe gave me instructions on how to use the stove. He then came back and gave me some cleaner to clean the glass on the stove and some fire starters. Wonderful experience!

Did a thorough and professional job. Checked the chimney cap and took photos to show us how it looked. Covered floors before cleaning and returned furniture to prior location when finished.

Went well... did exactly what was necessary and a bit more -- took time to educate me on some details about my fireplace, which I greatly appreciated.

The work on the chimney was very good. It looks like a new chimney. When the gentleman who repaired the chimney was finished, there was a dead spot of grass in the yard.