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Williams Comfort Air

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Williams Comfort Air and Mr. Plumber combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1451-1475 of 1522 reviews

Todd P.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had them come out for routine maintenance on our ac unit. Found out it was installed improperly from the previous owners. We spent a little more money than anticipated, but are quite pleased with the results. Williams Comfort Air did not push for any additional sale, but rather let me know all the options and I appreciated that. Will definitely use in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this report. We know your most important choice is WHO services your air conditioning unit and we appreciate your trust in Williams Comfort Air. Please let us know if you have any cooling, heating or plumbing needs. Tina Festa - Customer Assurance

TOM M.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great!
Description of Work: Excellent, honest service guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Williams Comfort Air
Thank you for posting a review and for the great compliment. We take pride in our team and we love hearing form our clients. Please let us know if you have any cooling, heating or plumbing needs. Tina Festa - Customer Assurance

James C.
05/2013
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
See the above.
Description of Work: Air duct cleaning (695.00) was an agreed-on price as advertised on Angie's List. In addition, I purchased a new Honeywell Purification System to replace a system no longer effective. Technicians were able to order and install the new Honeywell the following day. Listed price for the unit was 1,995.00, and in my opinion worth the cost considering the improved air quality of air in my home. Technicians were on time for the air duct work and the friendly voice called to report their eventual arrival. This was my first experience with Williams Comfort Air, and the friendly attitude and professionalism of the technicians will probably get my business in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

Response from Williams Comfort Air
Thank you for taking the time to post this report. We know your most important choice is WHO services and installs your HVAC needs and we appreciate the right to earn your trust. Please let us know if you have any other heating, cooling or plumbing needs. Tina Festa - Customer Assurance

Katherine B.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: Great service and on time. Had the furnace cleaned and he explained everything he was doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Williams Comfort Air
Thank you for taking the time to post this report. We look forward to serving you in the future. Please let us know if you have any heating, cooling or plumbing needs. Tina Festa - Customer Assurance

Bob K.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job!
Description of Work: I bought a service agreement and had them do a routine maintenance visit on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Response from Williams Comfort Air
Thank you for taking the time to post this report. We know your most important choice is WHO services your heating and air system and we appreciate your trust in Williams Comfort Air. You should receive an email reminder to schedule your cooling tune-up. Please let us know if you have any heating, cooling or plumbing needs. Tina Festa - Customer Assurance

Lou P.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very good work was done
Description of Work: Replaced a ten year old HVAC system and heat pump.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Williams Comfort Air
Thank you for taking the time to post this report. We know your most important choice is WHO installs your heating and cooling system and we appreciate your trust in our team. A reminder, you also received a complimentary Plumbing Maintenance Agreement with the installation of your new system. Please let us know if any plumbing, heating or cooling needs arise. We look forward to serving you. Tina Festa - Customer Assurance

LINDA & TOM G.
03/2013
4.0
heating & air conditioning/hvac
  + -1 more
They are very good.
Description of Work: We have used them for check the furnace and replace pads.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this report. We look forward to serving you in the future. Please let us know if you have any heating, cooling or plumbing needs. Tina Festa - Customer Assurance

Nancy W.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: They came to give me an estimate on a new 95o efficiency furnace. The price was fair considering all the rebates at this time. Jeromy was very professional, honest, with a pleasant personality. I would recommend the company. Unfortunately they were not able to install the additional piping needed in to my limited space.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this report. Jeremy is an asset to our Williams Comfort Air team. It is unfortunate we were not able to install the necessary flue needed for the 95% effeciency due to your limited space. Please let us know if you have any other heating, cooling or plumbing needs. Tina Festa - Customer Assurance

Jennifer B.
01/2013
3.0
heating & air conditioning/hvac
  + -1 more
4
Description of Work: My heater was making a loud whistling noise so I called and had a tech come out to the house. He gave me an estimate for 4,000 to fix the heater and A/C. I honestly thought this was very expensive so I got a second estimate. Other company came out and its was fixed in 2 hours parts and labor was 450.00. Big difference

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$450

Response from Williams Comfort Air
Williams Comfort Air is a company built on trust and customer service. Our technician diagnosed the issues with the system and listed the cost for each item on the Summary of Findings. I apologize if he did not explain what could happen if you only replaced one of the items. Williams Comfort Air is happy you have heat. We would love the opportunity to once again earn your trust. Tina Festa - Customer Assurance

James F.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Just fine.
Description of Work: They did a tune-up on the furnace and put in a carbon air filter. The gentleman had to order a filter that would fit and came back to install when it did. The tune-up was a great value $44 but I did find the price for the filter to be a little high.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Response from Williams Comfort Air
Thank you for purchasing our Tune-up through our Big Deals on Angie's List. We know your most important choice is WHO services your heating system. Please let us know if you have any other heating, cooling or plumbing needs. Tina Festa - Customer Assurance

BARBARA G.
11/2012
4.0
heating & air conditioning/hvac
  + -1 more
may
Description of Work: yearly air conditioner serviced

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$44

Response from Williams Comfort Air
Thank you for allowing us to service your air conditioner this Spring. We hope to once again earn your trust with your furnace tune-up. Please call with any heating, cooling or plumbing needs. Tina Festa - Customer Assurance

LISA R.
10/2012
2.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: I called Williams Comfort Air to get an estimate for a whole house humidifier. The lady took all of my information. She then told me there was a $94 dollar service charge to come out and give me an estimate. I clarified with her that I didn't need a repair just an estimate. She said it was still $94 and it would be waived if I did any service. I told her to forget it that I would just call someone else. I have NEVER contacted anyone via Angie's List that has asked me to pay for an estimate. Moving on to another company.....
Rating CategoryRating out of 5

Response from Williams Comfort Air
We absolutely can do a free estimate on a whole house humidifier. We obviously made a mistake here and for this I apologize. This has been addressed with our Customer Care Center manager and staff. If you are still in need of an estimate, please give me a call directly and I will schedule it with you. We would love the opportunity to earn your trust. Tina Festa - Customer Assurance 317-663-3843

Robert S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
NA
Description of Work: Yearly maintenance checkup of HVAC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Williams Comfort Air
Thank you for taking the time to post this report. As you know, yearly maintenance on your unit is extremely important and we thank you for calling us to service your unit. We will contact you in the Fall/Winter to schedule your maintenance on your furnace. In the meantime, if you should have any other cooling, heating or plumbing needs, please do not hesitate to call. Tina Festa - Customer Assurance

Sandra T.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
They did a just fine.
Description of Work: Worked on the A/C

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this report. We look forward to serving your heating, cooling and plumbing needs in the future. Tina Festa - Customer Assurance

Andrew S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did great.
Description of Work: I have used Williams Comfort Air. They installed our original system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this report. We look forward to seeing you in the Fall for your maintenance tune-up on your furnace. Please let us know if you have any cooling, heating or plumbing needs. Tina Festa - Customer Assurance

Sharon T.
06/2012
4.0
heating & air conditioning/hvac
  + -1 more
It went fine.
Description of Work: Air conditioning cleaned and made sure it was good for the summer. The $75.00 was half the contract price. The heating had been inspected last fall. I signed a new contract for next year for $170.00. Guess that means I would use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Williams Comfort Air
Thank you for putting your trust in us for your system maintenance. Please contact us with any cooling, heating or plumbing needs. We will contact you in the Fall to schedule your furnace tune-up. Tina Festa - Customer Assurance

Steven W.
06/2012
1.0
heating & air conditioning/hvac
  + -1 more
short story
Description of Work: never did get thru. Was put on hold. they may do a great job if you can get past voice jail

Rating CategoryRating out of 5
punctuality
1.0


Response from Williams Comfort Air
I apologize you did not get through during our high call volume. We strive to serve every clients need and this is unacceptable. We also have an option to leave a message and one of our Customer Service Representatives returns the call within 15 minutes. I would love to talk to you more about this and find out some general information so I may look into our phone logs to ensure this does not happen again. Moreover, I would be more than happy to schedule a technician to your home to diagnose any issue with your system or for a tune-up. Please call me directly at 317-844-3944; once answered, dial 155 for my direct extension. Again, my apologies and I look forward to hearing from you. Tina Festa – Customer Assurance

Harold R.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
Description of Work: used them for a second opinion, very professional but a bit pricey

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul C.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very good!
Description of Work: Came out to my house for a 2 hour '2nd opinion' but didn't charge anything. Gave a wealth of information for my Geo Thermal system. Ended up not replacing my system due to costs, but would use their company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this report. We will always offer a free second opinion for heating and cooling issues as it is a great way to receive all the information you need. Please let us know if you have any other GEO needs in the future. We also provide plumbing services if you are in need of those. Tina Festa - Customer Assurance

Patrick L.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
I would use them again.
Description of Work: We have an annual contract. They checked to make sure everything is in working order. They clean the air conditioner in the summer and the heater in the winter. They do any repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Williams Comfort Air
Thank you for taking the time to post this report. We will see you soon to tune-up your air conditioner for the cooling season. Please let us know if you have any other cooling, heating, or plumbing needs. Tina Festa - Customer Assurance

Cary N.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great couldn't be happier
Description of Work: Service man came with in 2 hours. Furnace wasn't working, fixed it quickly- Very polite, great work,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Williams Comfort Air
Thank you for taking the time to post this report. I am happy we were able to get to you quickly and fix your furnace issue. If you should have any other heating, cooling or plumbing needs, please do not hesitate to call. Tina Festa - Customer Assurance 317-844-3944

Emi K.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was impressed by them.
Description of Work: They installed a furnace and heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Elaine C.
11/2011
5.0
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
  + 1 more
maintenance
Description of Work: We had 3 services done, duct cleaning, dryer vent cleaning, and furnace maintenance. Each service was explained to us in detail, the results of the cleanig was shown to us. Each person(aaron, chris, eric) respected our house to keep it clean, they brought their shoe covers, which we really appreciated. They were very professional, and efficient. We would definitely use this company again, and recommend for others to use.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$987

Response from Williams Comfort Air
Thank you for taking the time to post this review. I have let the HVAC manager know about your great comments regarding Aaron, Chris and Eric. Please let me know if you should have any heating, cooling or plumbing needs. Tina Festa - Customer Assurance

Dave and Janice Y.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Their price is reasonable.
Description of Work: I am going to use them because of their warranty and knowledge base. They are going to install a heat pump and an electric furnace.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer V.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
There service was good.
Description of Work: They serviced our furnace and cleaned it out. They also serviced our humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO50800249
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Excavating

FAQ

Williams Comfort Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Williams Comfort Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Williams Comfort Air offers free project estimates.
Yes, Williams Comfort Air offers eco-friendly accreditations.
No, Williams Comfort Air does not offer a senior discount.
Yes, Williams Comfort Air offers emergency services.
Yes, Williams Comfort Air offers warranties.
Williams Comfort Air offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day