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Williams Comfort Air

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Williams Comfort Air and Mr. Plumber combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1426-1450 of 1522 reviews

Timothy H.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Mark H.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a big deal for $44 for Air Conditioner OR Furnace Tune-Up. I bought the deal for someone else who said the whole service went smoothly. The deal worked out great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

BANE H T.
02/2014
4.0
heating & air conditioning/hvac
  + -1 more
ok
Description of Work: Furnace cleaning and tune up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Lisette D.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
a +
Description of Work: Originally Williams came out and serviced my home's original furnace. I was pleased with tech's manner and efficiency of the work he completed. As it turned out, I subsequently got an "offer" letter from Williams with a big discount on a new HVAC system (the original was pushing 20 years) so had sales person come out and decided to take advantage of their offer. My new system was installed on 12/2/2013 and I could not be more pleased. They came in removed the old system, make some vent corrections, installed the new equipment in a very timely manner And they cleaned up extremely well. I would and have recommended to friends and family to use Williams for any and all HVAC repairs and/or replacements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Williams Comfort Air
Thank you for choosing Williams Comfort Air to install your new HVAC system and thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Emilie L.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a Big Deal for them to do a tune up on either my furnace or my air conditioner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Ted L.
02/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Water Heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Nhung V.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

William S.
01/2014
4.0
air duct cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$44

Judith K.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future. Molly McGlinchey - Customer Loyalty

MICHAEL & SUSAN A.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future. Molly McGlinchey - Customer Loyalty

CARRIE AND TODD P.
01/2014
5.0
air duct cleaning
  + -1 more
They did a good job.
Description of Work: They cleaned the air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to serving your heating, cooling, and plumbing needs in the future. Molly McGlinchey - Customer Loyalty

Tony C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used Williams Comfort Air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to serving you in the future. Tina Festa - Customer Assurance

Thomas C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for choosing Williams Comfort Air and poisting this review. We look forward to serving your future needs. Tina Festa - Customer Assurance

Megan T.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post a review. We look forward to serving your future HVAC needs. Tina Festa - Customer Assurance

Shelley A.
12/2013
3.0
heating & air conditioning/hvac
  + -1 more
It didn't go.
Description of Work: When the deal came out it, the appointment couldn't be scheduled for a long time - Dec. Then I got caught in a storm in Dallas and had to reschedule, but they informed me they couldn't fit me in until March. I ended up eating the $44.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
2.0

$44

Response from Williams Comfort Air
Williams Comfort Air is a company based on trust and customer service. We apologize you were unable to make the appointment. We are happy to schedule this at any time. I can even get you in this week. Please contact me directly at your earliest convenience to schedule your tune-up (663-3843). We hope to have the opportunity to earn your trust. Tina Festa- Customer Assurance

Robert F.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great
Description of Work: Gave my furnace it's annual checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to seeing you in the Spring for your A/C maintenance vist. Tina Festa - Customer Assurance

Melinda B.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for posting a review grade. We hope to continue to service your needs in the future. Tina Festa - Customer Assurance

Nhung V.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a BigDeal from Williams Comfort Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Williams Comfort Air
Thank you for purchasing a Big Deal and trusting your heating needs to Williams Comfort Air. We look forward to serving your future needs. Tina Festa - Customer Assurance

CHERYL R.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They were great to work with. I had a little SNAFU with trying to hire thru Service Town and ended up with Concierge service. Couldn't be happier with the whole experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Williams Comfort Air
Thank you for purchasing a Big Deal and trusting Williams Comfort Air for your heating needs. We look forward to serving you in the future. Tina Festa - Customer Assurance

JENNIFER G.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Williams Comfort Air
Thank you for taking the time to post a review. We look forward to serving your need in the future. Tina Festa - Customer Assurance

Sam M.
10/2013
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked A/C unit
Rating CategoryRating out of 5

Response from Williams Comfort Air
Williams Comfort Air is a company built on trust and customer service. I look forward to hearing any feedback from you as is appears you were not completely satisfied. You may reach me directly at tina.festa@williamscomfortair.com Tina Festa - Customer Assurance

GEORGE AND SUE K.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Same as above
Description of Work: I was very impressed with office staff, the men that came out to check our system and the follow up with a specialist. We needed better air flow from our air handler in the attic and he suggested leaving the "fan" on all the time to move the air since we were getting cold air, just not enough air flow! Cost - $0. We will use them in the future. Much less expensive than our previous provider who did a good job but was overly expensive and hounded us by phone for months trying to get us to sign a maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Williams Comfort Air
Thank you for taking the time to post this review. We know your most important choice is WHO services your heating & cooling system and we appreciate your trust in Williams Comfort Air. We look forward to serving your needs in the future. Tina Festa - Customer Assurance

Wilma C.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
He was very nice I liked him.
Description of Work: Purchased a service contract. They checked the air conditioner and turned a switch on

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this review. We appreciate the opportunity to service your heaing and cooling system. Please let us know if you have any cooling, heating or plumbing needs. Tina Festa - Customer Assurance

joel Z.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
See above description.
Description of Work: Tech Joe Gullion performed annual air conditioning tune-up service. Bought Angie's list coupon...great deal! Everything about the WilliamsComfort Air service call was great. Joe is the best. It is a pleasure to get a professional like Joe to do work at our home. Joe took great care to be thorough, efficient knowledgable and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Response from Williams Comfort Air
Thank you for trusting Williams Comfort Air for your air conditioner needs. Joe is an asset to our team that I am proud to be a part of. We look forward to serving you in the future. Please let us know if you have any cooling, heating or plumbing needs.

Dick H.
07/2013
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: When I called to schedule the appointment, I told the person that the a/c was not cooling. She said they would have to get it working properly before performing the service. I agreed with that. Technician came out and discovered the unit was out of freon due to a link in the system. He said it was going to be expensive to fix. I asked for the estimate and when he told me approximately $3500 to $4000. I told him no way I would put that much money into an old unit. I asked him to send a salesman out to give me a replacement cost. He then charged me $99 for a diagnostic and told me my $44 maintenance fee along with the $99 would come off the price of the new equipment. I told him since the service wasn't preformed, I would be seeking a refund period. Long story, short. I got their bid for a new system for approximately $7800. When the next vendor came out to give me an estimate, he looked at my old unit and said it could be repaired and consequently told me just under $1000. I agreed to this and the unit has been repaired. Needless to say, in addition to my refund of $44 I am not too happy with Williams Comfort Air and their technician. There were some other things told me by the technician that leads me to believe he was trying to deceive me into buying unnecessary new equipment. I will be give them a bad review.
Rating CategoryRating out of 5

Response from Williams Comfort Air
Williams Comfort Air is a company based on trust and customer service. We agree that to perform a tune-up on a unit it must be working properly; however we shoud have credited the prepaid $44 toward the $94 diagnostic. I apologize we did not do that. I will be addressing this in the Friday morning service meeting to rectify this issue. According to our records, our service technician documented the outdoor coil needed to be replaced and the manufacturer stated the coil would need to be made. A price was quoted to replace the outdoor coil on the Summary of Findings. This price was not anywhere near the cost quoted in this report. Due to the age of the system we recommended replacement and sent a Comfort Consultant to the home. A price was quoted to replace the heat pump and air handler as the air handler was 21 years old. Angie's List is issuing a refund of your prepaid tune-up. Williams Comfort Air hopes to have the opportunity to once again earn your trust. Tina Festa - Customer Assurance

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO50800249
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Excavating

FAQ

Williams Comfort Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Williams Comfort Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Williams Comfort Air offers free project estimates.
Yes, Williams Comfort Air offers eco-friendly accreditations.
No, Williams Comfort Air does not offer a senior discount.
Yes, Williams Comfort Air offers emergency services.
Yes, Williams Comfort Air offers warranties.
Williams Comfort Air offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day