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Williams Comfort Air

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Williams Comfort Air and Mr. Plumber combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1376-1400 of 1522 reviews

Patti V.
08/2014
3.0
heating & air conditioning/hvac
  + -1 more
it was installed and works
Description of Work: replaced the AC but there was never a call to see how it went. No follow up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$5,000

Response from Williams Comfort Air
Thank you for choosing Williams Comfort Air to install your new unit. We are happy your new unit is working well. We hope to have the opportunity to serve your heating and cooling needs in the future. Molly McGlinchey- Customer Loyalty

Vikas K.
08/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a Big Deal for an Air Conditioner tune-up. I think it cost me 50 dollars at the end of may. I would not hire them again as they tried to sell me one part of air conditioner which was not damaged yet. Essentially they tried to make money out of finding irrelevant defects.
Rating CategoryRating out of 5

Response from Williams Comfort Air
Williams Comfort Air is a company based on customer service and trust. You purchased a $44 preventative maintenance tune up. Our technicians recommend repairs during a preventive maintenance visit, when they find a malfunction in a system. We hope to have the opportunity to serve your heating and cooling needs in the future. Molly McGlinchey- Customer Loyalty

MaryBeth S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Fine
Description of Work: Cleaned outside air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Williams Comfort Air
Thank you for taking the time to post your review. We hope to have the opportunity to serve your heating and cooling needs in the future! Molly McGlinchey- Customer Loyalty

MARK B.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for choosing Williams Comfort Air and thank you for posting your review. We hope to have the opportunity to serve your heating and cooling needs in the future. Molly McGlinchey- Customer Loyalty

James C.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual check-up for air conditioner. This service is under contract.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for choosing Williams Comfort Air and thank you for posting your review. We hope to have the opportunity to serve your heating and cooling needs in the future. Molly McGlinchey- Customer Loyalty

Jared S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used Williams Comfort Air multiple times and will not use anyone else. They are very professional and knowledgeable in everything they do. I highly recommend them to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for choosing Williams Comfort Air and thank you for posting your review. We look forward to serving your heating and cooling needs in the future! Molly McGlinchey- Customer Loyalty

James S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Took out old central air, put in NEW !! they were great clean and professional. We love the new system its already paying for itself!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Williams Comfort Air
Thank you for choosing Williams Comfort Air to install your new system and thank you for posting your review. We hope to have the opportunity to serve your heating and cooling needs in the future! Molly McGlinchey- Customer Loyalty

Nick C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They performed an AC tune-up.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for choosing Williams Comfort Air and thank you for posting your review. We hope to have the opportunity to serve your heating and cooling needs in the future! Molly McGlinchey- Customer Loyalty

Annina P.
07/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was not at home when the man came by. The work was done well and quickly. The only problem is that he wrote that there was some big problem with the system that was going to cost at several hundreds of dollars to fix (the units are only three years old), and that the thermostat would cost over 3 or 4 hundred dollars to fix. I ordered one online for $100, then asked another person to come and clean the other unit and fix a the broken thermostat and mentioned the other problem that Williams comfort air told me about. After fixing and cleaning everything, Carl's son charged me less than $100. He told me it was AC 101 to know that you check the filter first -- I needed to use cheaper filters so the air could more easily flow through the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$40

Response from Williams Comfort Air
Williams Comfort Air is a company based on trust and customer service. According to our technician's summary of findings, he found that your thermostat was broken and your system was low on refrigerant, which he recommended recharging your system. We are an up front pricing company and we always warranty our work. We hope to have another opportunity to serve your heating and cooling needs in the future. Molly McGlinchey- Customer Loyalty

DAVID & ALLENE R.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The air conditioner was not working on Sunday. Called and got an appointment for Tuesday. They called back while I was on the way to church and said they could do it that day. Capacitor had blown. Was fixed and cool again by Sunday evening.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

RJ P.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Great service, prompt, tech explained everything and suggested future action. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

RICH H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air Conditioning inspection. They found a capacitor running out of spec, said it would fail soon. Replaced it myself for $20.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

richard C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Services furnace last winter and then I purchased routine maintenance visits in Spreing and fll for the AC and heat. Did a thorough cleaning of the AC and made recomendations for additional service to increase the life of the AC and furnace. Have been here twice now, very prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Williams Comfort Air
Thank you for taking the time to post this review. We look forward to servicing your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

David S.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Received estimate for new heat pump and furnace install. The only benefit to using Williams Comfort Air seemed to be the warranty (15 years parts and labor). The idea dissolves when it doesn't include the whole picture. I had to call back and methodically dig into details to find out that it's only valid with annual service which (correct me if I'm wrong, my apologies, I assumed) has to be provided by Williams Comfort Air. I don't trust contractors that don't include all costs and information required to make the decision.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Williams Comfort Air
Williams Comfort Air is a company based on customer service and trust. I apologize that all of the details of our 15 year parts & labor warranty was not made clear to you, by our representative. We hope to have the opportunity to serve your heating, cooling, & plumbing needs in the future. Molly McGlinchey- Customer Loyalty

Jon H.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to serve your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Le Uyen M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were called to service an A/C that broke. The technician did a great job, also very helpful, patient, courteous. A/C works good now. Thanks so much.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

JEFF S.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
I'm still waiting
Description of Work: Made me wait 7 hours and didn't show or call

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Williams Comfort Air
Williams Comfort Air is a company based on trust and customer service. I see that we completed a repair on your system, on 6/25/14. We were only scheduling emergency service calls with a thirty minute call ahead, when we had a technician available to send to your home. I will pull the phone call from when you originally called in to schedule service, to see if any scheduling errors occurred. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future. Molly McGlinchey- Customer Loyalty

Suellen W.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They tuned up our American Standard AC system. It turned out well and scheduling was good. It took the technician 2 ½ hours to complete the tune-up, which seemed long. The technician made recommendations for the unit.
Rating CategoryRating out of 5

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Janet B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected and cleaned AC. Arrived on time and provided good service. I would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Howard W.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual service on AC. Didn't do as through a job of cleaning the outside unit as I expected.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$44

Neil T.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service was great. The technician was very thorough, helpful, and would be glad to have him work at my home again. | |However, there were issues with the scheduling. I was told that the service would be performed between 12pm-5pm. At 6pm, I'd still not heard from Williams Comfort Air. I called several times, and they said they were running late, but they failed to call me to let me know. I took a half day off work, and they never came, so I had to reschedule several weeks later. | |Once they showed up, great service, but struggled getting them to my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$189

Response from Williams Comfort Air
Thank you for taking the time to post this review. I appreciate you bringing the scheduling issue you experienced, to my attention. I know your time is valuable and I apologize that our office did not notify you that we were running late. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future. Molly McGlinchey- Customer Loyalty Molly McGlinchey- Customer Loyalty

Katherine H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tune up, added freon and a service plan. Air conditioner working fine now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Patty C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

bob V.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Heidi G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Williams Comfort Air
Thank you for taking the time to post this review. We hope to have the opportunity to service your heating, cooling, and plumbing needs in the future! Molly McGlinchey- Customer Loyalty

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO50800249
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Excavating

FAQ

Williams Comfort Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Williams Comfort Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Williams Comfort Air offers free project estimates.
Yes, Williams Comfort Air offers eco-friendly accreditations.
No, Williams Comfort Air does not offer a senior discount.
Yes, Williams Comfort Air offers emergency services.
Yes, Williams Comfort Air offers warranties.
Williams Comfort Air offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day