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Williams Comfort Air

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Williams Comfort Air and Mr. Plumber combine to create the most comprehensive, client-focused home service company in the Indianapolis area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting

Services we don't offer

Window Air Conditioning Units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.61,522 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
5%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 126-150 of 1522 reviews

Sara P.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well. I was able to get an estimate quickly and they were very helpful with the financing. My system was replaced just a few days after signing.
Description of Work: Replace A/C and Furnace as well as some duct work Remove old humidifer Replace thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

julie S.
06/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
There was a computer glitch between Angie's list purchase and WCA. I contacted WCA and they were very responsive. We had an additional unit that we also wanted serviced, and they combined the service call. The service Tech was very knowledgeable and explained everything. Our 2nd unit needed a part and was replaced at a reasonable cost.
Description of Work: purchased the angie's list 1 yr. HVAC+ water heater flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Valerie L.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
As always, great! I am a repeat customer.
Description of Work: Long overdue servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen D.
06/2017
3.0
heating & air conditioning/hvac
  + -1 more
Called and was on hold back and forth 15 minutes for AC that wouldn't cool. Couldn't accommodate an evening appointment today or the next day. Called Dial One and they had me in for an appointment within the hour.
Description of Work: AC tune up (probably)
Rating CategoryRating out of 5

HOWARD & MAGGIE M.
06/2017
5.0
appliance repair
  + -1 more
They were good. I like them enough that I have a service contract with them. Plumbing is expensive and I know how plumbing goes. The quality it good. They are somebody that I use and call all of the time. They came when they said they were going to be here. They were very professional people. We are satisfied with them. We will be calling them back for whatever we need done.
Description of Work: I had to buy a new refrigerator with the water and ice on the door. They hooked up a water line from the sink to the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Daniele T.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Matt was awesome, did a through inspection of all duct work, fixed what needed fixed and then came back later to install a UV filter, completely professional and competitive pricing. I would definitely recommend them to anyone.
Description of Work: Replace ductwork in crawl space, quote on UV filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Zachary D.
06/2017
2.0
heating & air conditioning/hvac
  + -1 more
They were to call back to confirm and never did. I contacted them several days later and they confirmed. Upon arrival their employee was not helpful - and seemed annoyed I did not know exactly what I wanted. I informed him I wanted information on a geothermal system and a quote on gas vs electric. He was not happy about this and it was the same information I shared on the phone. I received the quote the following day for one system (gas only) and no other comparison. The price was much higher than any other company. I called to speak with a manager and share my experience and have not received a return call.
Description of Work: Called to schedule an appointment for new HVAC and water heater.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Kim M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Their techs seem to be very knowledgeable and give you different options of service plans. They explain things better than other techs out there.
Description of Work: I use them for regular A/C and furnace services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Spiros T.
06/2017
1.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Came in and quoted nearly $3k to replace a water heater. Bought the water heater at a big box store for $700, hired a very competent plumbing contractor for $300 to install. The technician was more interested in selling us service contracts than explaining their price.
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Bob C.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was high quality and very informative. It took them a hour to complete the work and the worker was good.?
Description of Work: They just did general maintenance on air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda C.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
WCA provided excellent customer service. The consultant and technicians were knowledgeable and proficient. I had five other A/C companies come to my home to give me estimates, but none took the time as Williams Comfort Air. They truly raised the bar! They truly value the customer.I will definitely recommend them to everyone.
Description of Work: Williams Comfort Air replaced my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY W.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They come out twice a year to check on it. We have a contract with them they we pay in advance. I like that they call us and remind us that they need to come out and check the thing and then we make an appointment right then for them. They are very efficient and basically do a good job. They take their time and are not in a big hurry. They are very friendly and talk with us. If we have any questions, they answer our questions. They give us information that we haven't' asked for like if they find something wrong or something is needing to be fixed. The work has turned out excellent. I would definitely use their service again in the future.
Description of Work: They did a heating tuneup. They checked the heater and air conditioner. They changed the filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

STEVEN I.
05/2017
2.0
heating & air conditioning/hvac
  + -1 more
I do not recommend them because I have had bad luck with them. They installed this AC 5 years ago and it was just outside of warranty. In fact, when I bought it, I thought I had a 10 year warranty because most everybody has 10 year warranty on compressors and that but this one only had 5 years. I tell family and friends to stay away from them.
Description of Work: They came out and said my air conditioner wasn't any good.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$80

SHIRLEY T.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They came out on time and the technician came out after hours to fix the problem. They had to replace the blower.
Description of Work: They did a furnace tune up and repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Karen I F.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They sent a card in late January about a promotional furnace, which obviously was insufficient for a home like ours, but it piqued our interest, because we had a home with a furnace 19 years old. We called them for an estimate, though, and the salesman gave us a price (after bargaining with him) that we couldn't turn down. He said it was their SLOW season (January and February must be!), which was why he was able to come down to our price and include all the extra bells and whistles. They came out and did all the work the very next day! The installers were efficient and neat and cleaned up beautifully at the end of the day. It took them just the one day to install everything. On top of it all, we got a nice rebate from Vectren for installing a 96% efficiency furnace. Sweet! Only two issues: One was that although we have a new wi-fi thermostat (a wonderful piece of equipment), it didn't include an outdoor thermometer, which we thought came with it. (It gives us the "official" temperature and the weather forecast but not the actual thermometer temp at our house.) They told us that adding that was an additional $250 or something equally absurd, so we figured we'd just use our smart phone weather apps and live without it. Two was that they didn't hook up the thermostat's wi-fi features the first day, and we had to call them back to do it. The first person who came out didn't know what to do. So a second person came out. He didn't really know, either, and spent a long time trying to figure it out until he called someone who told him over the phone how to get it to work. That was rather odd. We very much like the product they provided, and their installation otherwise was excellent. I would recommend the company to others.
Description of Work: Entirely new high-efficiency furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle H.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
The service was wonderful. The salesman was very courteous and professional and explained everything very well. Two men arrived for the installation and worked diligently from 8 am until around 5 pm and wore protective covering on their shoes so as to not damage our floors. They furnace and A/C both run great - cools down quickly during the summer and keeps up with intense heat, and same with the cold during the winter. We are very satisfied.
Description of Work: Purchase and install new furnace and A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

TARA B.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have used them forever. We use them for heating and cooling. We are on their maintenance plan.
Description of Work: They did an air conditioning tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan P.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
We've been pleased with the service.
Description of Work: Furnace Tune-up
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Williams Comfort Air
Thank you for posting a review!

DON L.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Brian McCann was my tech. He was at my home several hours performing cleanings and tune-ups on both my furnace and air conditioner. I purchased an Angie's List deal for $189 so the service was pre-paid. Brian explained everything he did including pictures of coils and lines which will remain on file at Williams Comfort Air. Brian also checked my installed humidifier which was not part of the service and gave me information on what would be needed to make it usable in the future if I choose to do so. It was not in working condition when he visited. Brian was very complete in his explanations and gave me suggestions without being "sales pushy" which I appreciated. All-in-all, I will definitely use Williams Comfort Air in the future and ask for Brian if he is available.
Description of Work: Air Conditioner & Furnace Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Ajay S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were good. They were prompt. They were expensive, no doubt. They were great for responsiveness. Their punctuality and professionalism were pretty good too.
Description of Work: They came to fix my air conditioner compressor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Susan B.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
It went great! They were very punctual, professional, and great guys. I would definitely use them again.
Description of Work: Through their partner, Mr. Plumber, we needed the pipes in our crawl space replaced and an overflow valve installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,607

Elizabeth F.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
After the clog was removed the plumber went into the crawl space to do an inspection. He discovered that the original cast iron pipe was corroding. That week after an estimate was completed Mr. Plumber, part of Williams, replaced the cast iron pipe. Everyone I dealt with was very professional, polite and kept me updated on progress.
Description of Work: I needed a clog removed. After the clog was removed it was discovered that cast iron pipe was corroding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Douglas R.
03/2017
4.0
heating & air conditioning/hvac
  + -1 more
The estimate was free. I think they were reasonably prompt. I think the guy that gave the quote was reasonably well versed. I don't think he was quite as well versed as the other company I used. I think they were a little more knowledgeable. As a matter of fact, the owner came out and did the quote from the other company. This guy wasn't quite as sharp and on point as the other folks were. I think, if I remember right, and obviously it's been a while, I think it's a little more of the pushiness you can get some time. Another thing was kind of an apples to apples basis. The air conditioner unit that they were offering wasn't quite as high spec, I guess you might say, as what a couple of the other firms offered. Their quote was less but I wasn't quite as comfortable with them as I was with the other company. They were pretty punctual. I might still include them in the quoting process if I had something else.
Description of Work: Received a quote for air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM F.
03/2017
5.0
plumbing, wells
  + 0 more
Very well. Prices were reasonable, plumber was very helpful explaining options and suggesting alternative fixes that were less costly, and some that i could do myself. All these problems were the result of a home inspection conducted prior to purchasing this home.
Description of Work: Shower faucet was dripping after being shut off, and rec'd quotes for resinking a sump pump/ fixing garbage disposal wiring mistake/and other issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Karen B.
03/2017
4.0
heating & air conditioning/hvac
  + -1 more
It started pleasant but didn't end up that way. Within a year I had a issue with the outside unit. It wasn't even a year old they came out and told me the only thing under warranty was parts. They wouldn't do it. They told me I had to buy some other sort of warranty. I did calculations and over a period of 10 years would cost me another $6,000. So I said your telling me over a 10 year period, I would pay $6,000 or pay $200 today for something that should be covered. I paid the $200 and never called them back. I get up set each year I turn my air on because it just doesn't seem to get cool.
Description of Work: They insalled my HVAC system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$6,000

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO50800249
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Natural Gas Lines,
Excavating

FAQ

Williams Comfort Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Williams Comfort Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Williams Comfort Air offers free project estimates.
Yes, Williams Comfort Air offers eco-friendly accreditations.
No, Williams Comfort Air does not offer a senior discount.
Yes, Williams Comfort Air offers emergency services.
Yes, Williams Comfort Air offers warranties.
Williams Comfort Air offers the following services: Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Installation, Heat Pump Repair, Heat Pump Replacement, Heat Pump Installation, Furnace Repair, Furnace Replacement, Furnace Installation, Air Handler Repair, Air Handler Replacement, Air Handler Installation, Electric Furnace Repair, Electric Furnace Replacement, Electric Furnace Installation, Fan Coil Repair, Fan Coil Replacement, Fan Coil Installation, Ductless Repair, Ductless Replacement, Ductless Installation, Humidifier Repair, Humidifier Replacement, Humidifier Installation, Dehumidifier Repair, Dehumidifier Replacement, Dehumidifier Installation, Ultraviolet Light Repair, Ultraviolet Light Replacement, Ultraviolet Light Installation, Media Air Cleaner Repair, Media Air Cleaner Replacement, Media Air Cleaner Installation, Preventative Maintenance, Tune Ups, Duct Cleaning, Duct Sealing, Blower Door Testing, Water Heater Repair, Water Heater Replacement, Water Heater Installation, Tankless Water Heater Repair, Tankless Water Heater Replacement, Tankless Water Heater Installation, Sump Pump Repair, Sump Pump Replacement, Sump Pump Installation, Garbage Disposal Repair, Garbage Disposal Replacement, Garbage Disposal Installation, Water Softener Repair, Water Softener Replacement, Water Softener Installation, Reverse Osmosis Repair, Reverse Osmosis Replacement, Reverse Osmosis Installation, Toilet Repair, Toilet Replacement, Toilet Installation, Shower Repair, Shower Replacement, Shower Installation, Tub Repair, Tub Replacement, Tub Installation, Faucet Repair, Faucet Replacement, Faucet Installation, Gas Line Repair, Gas Line Replacement, Gas Line Installation, Water Link Repair, Water Line Replacement, Water Line Installation, Drain Cleaning, Jetting, Sewer Repair, Sewer Replacement, Sewer Installation, Trenchless Pipe Bursting
Window Air Conditioning Units

Contact information

10640 E 59th St, Indianapolis, IN 46236

https://williamscomfortair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day