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USA Roofing Systems & Exteriors LLC

Roofing, Gutters, Skylights,

About us

MUST fill out our contact form at usaroofingindy.com to schedule. USA Roofing does not perform emergency service. Please fill out the contact form on our website for best communication.http://usaroofingindy.com. Additional Phone number - (317) 727-1286. Award winning.

Business highlights

20 years of trusted experience

Services we offer

Composite asphalt roofing and repairs, gutters and downspouts, chimney caps & chimney flashing. Velux skylight installation and exterior painting.

Services we don't offer

Wood shake, tile & slate. No emergency services

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9204 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 204 reviews

Scott T.
03/2014
5.0
roofing, chimney repair
  + 0 more
USA Roofing was prompt & very detailed in the bidding process. They included repair items that other contractors didn't catch and still came in with a very competitive bid. Since it was late in the year & getting cold, they sent two crews to complete the job in one day. There was a supervisor on-site all day, who was helpful in explaining how they were planning to address some hidden surprises once the old roofing was removed. After the roofing was finished, they recommended a fantastic contractor to do some chimney repair work. I would highly recommend them.
Description of Work: Replace roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from USA Roofing Systems & Exteriors LLC
Thanks for the glowing review, this was a great home to work on and wonderful homeowners to do business with. THANKS!

ALISSA C.
03/2014
5.0
roofing
  + -1 more
It went well! The only complaint I have is that a couple times they left materials behind that sat in my driveway for a couple weeks. other than that, the roof has not leaked, the siding is a good match, and it all looks good.
Description of Work: new roof, siding, gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from USA Roofing Systems & Exteriors LLC
We have turned in data letting AL know this is not a customer we have name or address in our database. Possibly got name mixed with another company.

TIMOTHY G.
03/2014
5.0
roofing, siding
  + 0 more
Very Punctual, personable. They worked closely with my insurer to iron out differences between the appraiser's report and their own estimate. Allstate was very slow and argumentative, so USA had to be patient until the issue was resolved. When they did the work, it was done to perfection. I would highly recommend them.
Description of Work: Repair/replace roof/siding from hail storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from USA Roofing Systems & Exteriors LLC
USA Roofing is equipped to discuss differences with your insurance company. It is great to be able to work with a homeowner that understands the system and also is patient. Thanks for taking the time to post the great report, much appreciated.

Ronald C.
03/2014
5.0
gutter repair, roofing
  + 0 more
They did a good job, they were on time, and their price was very fair.
Description of Work: I used USA Roofing Systems & Exteriors LLC. They removed the old roof, put on a new roof, and put gutters on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from USA Roofing Systems & Exteriors LLC
Thanks for the great report, one thing noted for the price is that the roof and gutter work were closer to around $11,000 if anyone looking at this report was wondering. God Bless

Robert L.
02/2014
5.0
roofing
  + -1 more
No issues during the job or need for return visit.
Description of Work: Quick. Clean professional crew. Great attention to details. Showed up on- time and completed job in one day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from USA Roofing Systems & Exteriors LLC
Thanks for the great review, always a pleasure to work with knowledgeable homeowners.

debra J.
02/2014
5.0
gutter repair, roofing
  + 0 more
They didn't finish everything. The price seems to go up somewhat to the estimate that we didn't expect, but the work is necessary.
Description of Work: I used the services of USA Roofing Systems & Exteriors. They do a lot of repair on our roof, the gutters, and the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from USA Roofing Systems & Exteriors LLC
It states this message was transcribed from a phone interview. I do not think the person typing is relaying the info correctly. We did not do any work on the kitchen, the homeowner was informed that since all of their gutter board was wrapped in metal before work began, it was impossible to detect how much bad board there was. The call came to us when a tree hit the back of this home. There was much more bad board than was guesstimated due to the fact of it being an older home and things weren't put together right initially that did allow some water penetration for wood rot over the years. The work was necessary and comment about, "they didn't finish everything" could only be about the fact is was very cold and wet when repairs were done late last fall and we had noted extra to seal around the chimney and a pipe for precautionary maintenance and that we will do that when things dry up so it can seal properly. We always look over the entire roof and do any maintenance to prevent future problems. If we are already doing repairs, this additional is usually at low to no cost since we are already there.

brian H.
01/2014
4.0
roofing
  + -1 more
friendly esimator. Team showd up on time and were done as expected. No leaks now
Description of Work: Fixed roof leak

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from USA Roofing Systems & Exteriors LLC
Thank you so much for the great review, always a privilege to be of service.

CRYSTAL R.
01/2014
5.0
roofing
  + -1 more
It was quick and fast. They came in, did the work and left. They guy who was supervising had a good interaction with me.
Description of Work: I used USA Roofing Systems & Exteriors LLC for roof installation services in 2012.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Erin R.
12/2013
5.0
gutter repair, roofing
  + 0 more
Knowledgable salesman who stayed with the job and delivered on time. We waited for a good rain storm and for the first snow to melt on the roof before writing this review and it passed with flying colors. The crew did not only do a professional roofing job, they also did a excellent clean up job. They even painted the white PVC vents to match the dark grey color of the roof and flashing.
Description of Work: Tear off and reroof our house including replacing some of the decking, installed new counterflash and gutter apron/drip edges.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Joanna M.
12/2013
5.0
roofing
  + -1 more
Tammy was great to work with as was her worker. They fixed a problem that others had no success in fixing.
Description of Work: Fixed a leak near my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980.75

Response from USA Roofing Systems & Exteriors LLC
Thanks for taking the time to report, we do try to be thorough, glad all is well and dry.

Roger C.
11/2013
3.0
roofing
  + -1 more
We needed to have electrical work (for an attic exhaust fan) also done on this roofing project. They said they had a subcontracted electrician to do the work. When he arrived, he asked us for the wiring and did not have any on him. We later found out that he was a handyman and not a licensed electrician. When I asked him if he was a licensed, he became really defensive and said we could find someone else to do it.
Description of Work: We hired them to replace our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$10,000

Response from USA Roofing Systems & Exteriors LLC
This report does no where near fully explain this situation. A quote was given to the homeowner initially to replace electric turbines, then he did not want to motorized/electrical component changed because his insurance was not going to cover this. Just to replace the dome/cover. On the day of construction, our main handyman/repairman was there to facilitate with a sun tunnel and on that day the homeowner decided to switch back to wanting the entire turbine changed. The repairman that was already on the job, who has changed many of these vents with no issue and also note that our insurance and that county allows for this to be done without a licensed electrician. The homeowner then did not want him to change it because he was not a licensed electrician, so we said no problem, here is the number to the electrician we refer. This is also the electrician we would have had on the job if able to schedule and plan accordingly.

debra J.
10/2013
5.0
roofing
  + -1 more
So far, so good. We will get back to how the whole experience turns out.
Description of Work: So far I received what I consider a fair price for the repair to my gutter and roof. They arrived promptly and explained the repairs needed. As we know first impression means everything. There is a splendid chance they will be choosen to do the work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,395

Response from USA Roofing Systems & Exteriors LLC
Thank you for taking the time to post a great review for your first impression thus far. It means a lot.

Myra B.
09/2013
5.0
roofing
  + -1 more
The work was done professionally and in a timely manner. They were on time and cleaned up when finished. We dealt with Jim and he was professional and very friendly. He also noticed a loose downspout and repaired it with out charge. We would recommend Jim and USA roofing anyone needing a new roof.
Description of Work: new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,450

Response from USA Roofing Systems & Exteriors LLC
(removed member name) thanks you for noticing the small stuff and we all strive to be professional and assist each homeowner any way we can help. Thanks and God Bless.

Kevin A.
09/2013
5.0
roofing, chimney repair
  + 0 more
I contracted USA roofing to repair the chimney cap and flashing at my home. The repair work completed was prompt and detailed. During the job, some additional repair concerns were detected. USA roofing did an outstanding job of explaining the additional work needed. USA Roofing's expertise and attention to detail gives them a competitive advantage. My entire customer epxerience with USA Roofing on this project was excellent. Thank you USA Roofing.
Description of Work: installed new galvanized chimney cap removed and replaced corner boards removed and replaced flashing and shingles around cricket and chase replaced damaged plywood around chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from USA Roofing Systems & Exteriors LLC
thank you for the great report, it is also a great experience working with realistic and understandable homeowners such as yourself.

Sam A.
08/2013
5.0
roofing
  + -1 more
Our experience with USA Roofing was exceptional. The time between the request for a quote to the job being completed was less than 2 weeks. It would have been quicker, but inclement weather delayed the install date. Tammy provided a quote in a timely manner along with great service and clear communication. We had a wide selection of shingle choices. The crew put care into detail work, including trims and special flashing, such as around our chimney. The crew was on time and stayed until the job was done in one day. The yard was clean and debris-free when they left. The job site supervisor stayed the entire time except to get additional supplies that was not expected at the start, but certainly needed to complete the job in a professional manner. The job site supervisor kept us informed throughout the day of the progress. We highly recommend USA Roofing.
Description of Work: The provider completed the roof replacement from the Spring 2013 hail storm, including some upgrades that we had requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Response from USA Roofing Systems & Exteriors LLC
And that is the way we do it, great service, glad you like. Your color choice looks great!

Kyla S.
08/2013
5.0
roofing
  + -1 more
I was experiencing ongoing ventilation issues with my living room, which has a vaulted ceiling. There was a lot of condensation showing through on on side of the ceiling, which has been an ongoing issue that no one seemed to know exactly what to do to take are of the frustrating issue. Tammy and Wayne, with USA Roofing, came out and took the time to listen to the specific problem then after some evaluation and sharing options decided that the possible resolution could be to use this new technology and product called SmartVent, which is supposed to be an awesome product to help with ventilation issues. They scheduled the work to be completed within a weeks time, showed up at my home at exactly the time scheduled and have it completed within a half of a day. Professional, friendly and knowledgeable. Highly recommend! Thank you Tammy and Wayne! I sure hope this SmartVent takes care of this problem once and for all! - Kyla Hamilton
Description of Work: Installed the SmartVent product on the roof of a room with a cathedral ceiling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from USA Roofing Systems & Exteriors LLC
Thank you for taking the time out of your busy schedule to post a review. We have done a thorough study of ventilation and feel great about the value of the smart vent product. Thanks for trusting in us to help with your problem.

Robert H.
08/2013
5.0
roofing
  + -1 more
Not only did they replace the damaged roofing, they also found other places that needed repair and caulked areas that had become loose. I had tried to get another company to come, but gave up after three calls over an 8 week period. USA Roofing came out within a few days of my call and repaired the damage when they came. Last year they installed Alcoa Leaf Relief gutter guards and had done an excellent job and this caused me to call them for the roofing repair. The gutter guards are excellent and I have multiple maple trees and a hawthorn tree with little berries.
Description of Work: I had damaged shingles that needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from USA Roofing Systems & Exteriors LLC
We do try to be helpful no matter what size the job, thanks for noticing. It is important to work together to keep your biggest investment in top shape.

Alice R.
07/2013
5.0
roofing
  + -1 more
They arrived on time and completed by noon.
Description of Work: put a new roof on my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Response from USA Roofing Systems & Exteriors LLC
Thank you for posting a response, it was a pleasure meeting you and working on your home. Jim

Kelli O.
06/2013
5.0
roofing
  + -1 more
arrived at our house early am an started working with a crew of seven men. finished by 1:00pm the same day. they were very professional, fast an they new what they were doing. they cleaned up very well not leaving any trash or nails. usa roofing brought their own trailer on rubber wheels for the debris so that you did not have a metal container on your driveway. cant say enough about how fast, clean-up, an products that were used. You get what you pay for! thanks again Dennis & Cathy Miessen, Noblesville, IN
Description of Work: tore off an re-roofed our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,245.04

Response from USA Roofing Systems & Exteriors LLC
Thank you for the great review, in a world of uncertainty, u can be sure of one thing.That USA Roofing is on top of things. Thanks again

BRUCE M.
05/2013
5.0
roofing
  + -1 more
Tammy and another gentlemen came out the day after I called to look at and provide a quote for the work I needed. They spent considerable time going over with me and my wife what they would do. While there they also got up on the roof and noted several problems areas that needed fixing. They are very thorough. I ended up using another company but in the future I wouldn't hesitate to call and use USA Roofing for my roofing needs.
Description of Work: USA Roofing provided a quote for the replacement of 3 skylights, a sun tunnel and some other misc roof repair work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from USA Roofing Systems & Exteriors LLC
Thank you for taking the time to post about USA Roofing even though you did choose another company.

ADELE F.
05/2013
5.0
roofing
  + -1 more
I highly recommend USA Roofing. I had hail damage from a recent storm and I had a few estimates after I got the go-ahead for a new roof from my insurance Co. USA roofing was prompt to respond and provide an estimate and came closest to what the insurance Co was going to pay for the work. The work was completed in one day and they left the area clean.
Description of Work: Tear of and new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Response from USA Roofing Systems & Exteriors LLC
Thank you for the report and for trusting in us to help with your claims process. Our quote will be spot on if the insurance is paying out fair market value and including all roof components. If they are not, that is easily fixed when we talk with the insurance and come to an agreement with them on your behalf. Thank you again, it was great working with you.

Lisette D.
05/2013
5.0
gutter repair, roofing, skylights
  + 1 more
After several problems with the roofing company that I hired to replace my roof and gutters. And being totally frustrated with their desire to help resolve the problems. I called USA. Tammy came out and assessed the problem areas and sent me a quote on repairing the work not done by the other construction company and replaced the skylights. Tammy was a pleasure to work with and got me all the information that was needed, she explained what repairs that need to be done in great detail. Her crew of two gentlemen came out, were polite and courteous and worked diligently to make the repairs and install the new skylights and explained more to me about the skylights. When they were finished they let me know and they had done a great job of cleaning up all of the debris from their work. I am very happy with the work performed by USA and would highly recommend them to anyone.
Description of Work: After several problems with the finished produce of the roofing company that I hired to replace my roof and gutters. I called USA.. Tammy came out and assessed the problem areas and sent me a quote on repairing the work not done by the other construction company and to replace the skylights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from USA Roofing Systems & Exteriors LLC
Our installers are professionals and always a pleasure and delighted your experience was one to share so positively. Thank you for the great report.

Ryan G.
04/2013
5.0
roofing
  + -1 more
Overall working with this company was a good experience.
Description of Work: Tore off and replaced shingles. Company was professional and good to work with. The roof looks great and there were no issues. The yard was cleaned up like they were never even there. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from USA Roofing Systems & Exteriors LLC
Thanks for the great report. Every job we do is important and we take the time to make sure every aspect is covered.

Ann B.
04/2013
5.0
custom cabinets, chimney repair
  + 0 more
The people are honest the work is excellent. They come on time and they clean up after themselves. I like the work that they did, they were fast and very efficient
Description of Work: USA Roofing Systems & Exteriors LLC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from USA Roofing Systems & Exteriors LLC
USA Roofing works hard on customer service.

JENNIE F.
04/2013
5.0
roofing
  + -1 more
I called three roofing companies in January including ABC Roofing. Tammy Bacon came out and did a thorough inspection of the roof and determined that some minor repairs would extend the life of the roof for a couple more years. She also noted that we had a power roof vent and asked if I knew if the attic soffit vents were uncovered for proper ventilation. She said they could check that when they came out. She and a second employee arrived on time and checked out the attic first. It was determined that the vents were not covered so no attic work had to be done. I had some spare shingles in the attic which they used to replace the few broken shingles. Then, they went over the entire roof sealing areas that could possibly let water in. They spent three hours on the roof and used "more caulk than they expected" to do the job right. She even informed me that the chimney had minor cracks in the mortar on top, which they sealed, but said that we should contact a mason to seal it properly. I was very impressed with the work they did and how thorough they were.
Description of Work: Minor shingle repair and caulking areas that needed sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from USA Roofing Systems & Exteriors LLC
USA Roofing aims to please. We are concerned about the roof and all systems involved so that you get the life out of your roof. This sometimes involves doing a repair to extend that life and educating the homeowner. That is our goal.

Contact information

2827 Kristen Dr. W, Indianapolis, IN 46218

http://usaroofingindy.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Skylights,
Chimney Repair,
Siding,
Exterior Painting,
Finished Carpentry and Woodworking,
Cabinet Making,
Plumbing,
Drywall,
Decks and Porches,
Interior Painting

FAQ

USA Roofing Systems & Exteriors LLC is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

USA Roofing Systems & Exteriors LLC accepts the following forms of payment: Check
Yes, USA Roofing Systems & Exteriors LLC offers free project estimates.
Yes, USA Roofing Systems & Exteriors LLC offers eco-friendly accreditations.
No, USA Roofing Systems & Exteriors LLC does not offer a senior discount.
No, USA Roofing Systems & Exteriors LLC does not offer emergency services.
Yes, USA Roofing Systems & Exteriors LLC offers warranties.
USA Roofing Systems & Exteriors LLC offers the following services: Composite asphalt roofing and repairs, gutters and downspouts, chimney caps & chimney flashing. Velux skylight installation and exterior painting.
Wood shake, tile & slate. No emergency services

Contact information

2827 Kristen Dr. W, Indianapolis, IN 46218

http://usaroofingindy.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM