Turf Dogs Lawn and Landscaping

They did nothing. I have an irrigation system and they dropped off the pump. They were supposed to come back and put it all together and get my system all working. They couldn't manage to do that in 3 visits and I called someone else and they got it running no problem. He was never here when he said he was going to be. He said something was wrong with it and couldn't get it to work and then I called a different company and they got it to work the first time.

.

It went well. They showed up when they said they would and they did the work and they did it quickly.

After not hearing from him for a couple months, he told me he would be out in a couple weeks. I have heard anything from him so I'm chalking this up as a loss.

unknown

It got off to a rocky start. We had some miscommunication about when to arrive but initially that was my fault. I wanted to be there when they arrived so I could show them exactly what work I wanted performed. We made arrangements for them to be at my house earlier than normal for them but around 4:00 A.M. on the morning of their arrival my dog had a medical emergency and I had to rush her to the hospital where she died. I completely forgot that Turf Dogs was coming that morning until my phone beeped to give me a reminder. By then it was too late and the crew was already at my house. I was in no condition to give them instructions over the phone so I apologized and asked to reschedule. When we were able to reschedule I could not be there when they arrived so the crew chief called me the day before and I gave him all the instructions over the phone. The day the service was performed I arrived home from work and they had not performed several of the tasks on my list. In addition they did a terrible job of the things they did do. For example, identical bushes side by side were pruned to completely different sizes. I took pictures of all the things I was unhappy about and emailed them to the company. The owner contacted me and we discussed why the service I asked for wasn't performed. He told me the crew chief did not come to work that day so he sent another crew to perform the work but the other crew didn't know what I wanted done. He then said that if I had emailed the instructions initially none of this would have happened. That is my only real complaint about Turf Dogs. Never was I asked to email a list of items, all our communication was done by phone. Long story short, he had another crew on another day return to do what I requested and the work was great. They did take care of me and they did so graciously.

We had some communication problems at the beginning. Then, we finally communicated, but the weather turned bad. Then, they misplaced my request. Finally, when I connected, they were here within an hour and did a great job.

They did an excellent job

Have not used service yet.

.

unknown

unknown

unknown

Crew was fantastic and worked hard. Communication was simple, efficient, and prompt.

Had trouble contacting the business to set up a schedule. The voicemail for the number I was given was full. The email address I was given was evidently not receiving my emails. Finally, used Angie's List messaging to contact and keep in touch with the owner. Due to communication issues and weather, the job was pushed back several weeks. I'm told 4 employees showed up to perform the 3 man hours of work (the owner says they actually performed 4 man hours). I have 2 large trees in a fenced in back yard and only about half the leaves were picked up. I've not ordered yard work before, so I have nothing to compare this to, but I was not impressed with the amount of work done. All in all, it was a good price and the owner sincerely seems to be trying to do right by his customers. I will probably not use a leaf disposal service again.

The original service date was cancelled due to weather. To get it rescheduled, I had to call several times and even spoke to the owner who was going to have the office call me, but they didn't. Finally after several more calls I was told they were extremely behind and would get me taken care of soon. I requested to have some dirt removed from the backyard and weeds removed from all flower beds. They removed the dirt, but did very little weed removal. When I spoke to the owner again, he said that 4 guys were sent for 45 minutes, but stayed for 55 minutes to complete what they did. He said because of the about of weeds in the front flower bed this took up all the time. The flow bed did look better, but it still had weeds in it. I was quoted a price of $150 to complete the rest of the flowerbeds. I sent them an email and said if they would guarantee they could complete the work, I would pay for the service. I never got a response or heard back from them.

5 man crew completed work in hour.

I called Andrew on the 28th of Oct to schedule an appointment. He told me he was scheduling for the following week and to send him an email with my contact info. I didn't get a response so I called again on Nov 3. He scheduled for the afternoon of Nov 7th. He told me he would let me know an approximate time prior to the 7th. I called this morning (Nov 7) he told me they would be out between 1200 and 1400. The arrived at 1352. They unloaded and got started. I went out and was told that they had 3 men so it would be for 1 hour. The leaf vacuum was not working properly. They started packing up around 1438. I still had large piles of leaves. I went out at 1445 and asked if they were finished and was told that the hour was up and that all they could get done. I told them that I noticed that their leaf vacuum was not working properly. I was told that sticks were clogging it and the other vacuum was on the other truck. He apologized but did not offer to come back later or even asked if I wanted to purchase more time. I called the number for Andrew which went to voicemail where I received a message that the box was full.

Excellent. They exceeded my expectations. They were responsive & easy to schedule. They trimmed multiple sets of bushes - did a very nice job - and removed dead leaves. Nothing was left behind. I definitely got my money's worth. Would recommend & would use again.

I purchased a service from Turf Dogs on 10/10/14 and called the phone number provided in an email sent 10/14/14 from Angie's List to schedule the service. On 10/15/14, I called the number and was taken to voice mail and told the mailbox was full. I then contacted the provider by email to let them know I could not get through and gave them my phone number, but no one has returned my call as of today 10/21/14. I don't have any confidence in follow-through from this provider and would like a full refund.

Paid for Big Deal for 3 total hours of work. Andrew was very accommodating as easy to work with and scheduled the work within 48 hours. John led the crew that came out and they did a very nice job. I was very pleased and would use Turf Dogs again.

Very highly recommend! Great service and excellent work!

Everything was completed well before the quoted time. They were extremely professional and I will continue to use their services as long as they are around. THEY ARE THE BEST!

Big white truck with rear dual tires and a tank of water/solution in bed. Traveling east on I465 by Emerson Ave. Traffic was congested until I74 exit. The lane in front of the truck opened up for a good 1/2 mile. Center lane was open for a good 1/4 mile. truck stayed in far left lane though other lanes were open. I moved into middle lane and proceeded to pass on the right of the truck. The truck sped up trying to block my progress. I moved over and the truck got on my bumper with lights on. Intimidation. By the I70 exit on the east side the truck moved from far left lane to far right hand lanes to pass. close to 56th street moved back to far left lane. The driver clearly thinks he/she owns the right lane and thinks his size and power of diesel gives him the right to push others around. More went on down the road. It is a big interstate and NO ONE should try to intimidate or restrict others movements and lane changes. If an accident would happen I could see legal issues against the driver, Turf Dog, and the client (job site). People don't need hot heads. If you use this firm you may run into bullying.

I moved into a rental property at 1212 E. 49th Street, owned by Andrew Christiansen (PumaCub Properties), in May of 2011. My roommate at the time and I were promised that a privacy fence and a security system would be installed before our move-in date, so we signed the lease for $700/month. Unfortunately, neither of these things had been done before we moved. Andrew did agree to pay for the installation of the ADT security system after we scheduled a technician to come out and provide us with a quote. However, he continued to say that building a fence was too expensive, even though he knew that I would not have signed the lease if I hadn't been promised a fence for my golden retriever. We had numerous problems at the house within the first 6 months, none of which were addressed with any urgency by Andrew. There was a very serious leak coming in the bathroom that flooded our floor and ran into the basement. We had to wait multiple days to have someone come fix the problem, with towels covering the floor and water leaking onto our belongings downstairs, and he even told us that we were ?lucky? he would pay to have that leak fixed. Later, the kitchen sink would not drain and we could not use the dishwasher. Andrew put off having a plumber come out to fix the sink for over a week (with standing water and no functional way of cleaning dishes); and I then had to call a plumber myself and pay for the service of having the sink unclogged. We were also told that he would have someone come re-paint the basement and repair damaged parts of the wall from water leakage. A friend of his came with multiple gallons of paint and materials and left them in the basement, but never returned to do any of the work. After our 6 month lease ended, my roommate moved into a different house and my fiance and I had planned to find a new house as well. Unfortunately we could not find a suitable property after many showings had fallen through ? and we called Andrew to talk about the rental property. I told him that if a fence was installed before we signed a new lease, we would stay to save ourselves the trouble of having to look further. He did finish installing the fence, although it used approximately 20 feet of the neighbor?s old, torn apart fence that my dog could easily fit through. After calling to ask him about repairs, he had someone come out to place new pieces of wood over the rotten ones and called it finished. He also raised our rent from $700/month to $800/month to help pay for the fence that he had promised me over 6 months before. My fiance and I decided to try to make the house a nicer place to live and painted the living room, added new plantation blinds and a new detachable shower head. Andrew told us that he would have a garbage disposal added to the kitchen sink, as well as have new bushes and trees planted in the front yard. Needless to say, he never followed through on any of his promises. In addition to this, he ?lost? my rent check on 3 different occasions and called on two separate occasions to tell me that he didn't receive my check, even though it had already been deposited. After I told him that it was taken to his bank and deposited by someone, he suddenly remembered that he actually did receive the check and claimed that he was just unorganized. My fiance and I could not wait to move out of the house and started looking for a home to buy. We found a home and contacted Andrew to tell him that we would be vacating early in order to close on a house in June of 2012. He immediately became angry at us and said that he never would have had a fence built if he didn't think we were going to stay. After threatening not to return our security deposit, he said that if we found someone to take over our lease, he would let us out penalty-free. We posted ads on Craigslist and Facebook and had numerous responses. We had multiple people come to look at the house and take applications. One couple in particular filled out rental applications and emailed Andrew to tell him that they were able to pay their security deposit ASAP. Andrew proceeded to ignore this couple as well as ignore my emails, phone calls and voice messages. After 7 days of no response, he called my fiance to apologize for being out of town and sick, and not being able to return any messages. Unfortunately by then, the couple did not feel comfortable moving into the house after being ignored by the landlord for a week. After many more showings, we found another couple to rent out the property and take over the last few months of our lease. We completed a walk-through of the house with Andrew and he stated that the house looked great and would be returning our security deposit shortly. We waited 66 days to receive our deposit check from him, even though the lease clearly states that he has 45 days to return it. Not only was he 21 days over his contractual obligation to us, we had to go to his house to pick up the check. Upon arriving at the agreed upon meeting time, we learned that Andrew was not at home and had to wait even longer. He took $275 out of our deposit for reasons such as ?the house needed to be wiped down?. We received no check list of items that needed attention or any legitimate description of why our deposit money was taken. When we approached him about the amount of money taken out he said we were lucky to get that and threatened to cancel the check all together. I cannot fail to mention that Andrew also owns a landscaping business, Turf Dogs, yet the yard of his rental house was completely overgrown with weeds and poison ivy. Renting this property from Andrew has been an overall terrible experience and I do not recommend his company to anyone. He lacks any sense of common courtesy, respect, trustworthiness or professionalism. Please save yourself the exhausting hassle of working with Andrew and his company and look elsewhere.