The Window Valet is a custom window treatment provider. We specialize in on-site custom window coverings, automation, outdoor zip screens and repairs .
Business highlights
18 years of trusted experience
Services we offer
Custom Window Treatments, automation, outdoor zip screens and on-site Blind Cleaning & Repair.
Description of Work: They never returned call for estimate.
Rating Category
Rating out of 5
Ronald B.
02/2017
5.0
window treatments
+ -1 more
Excellent!
Description of Work: The Window Valet came out on a small problem I had on a product I purchased from them. The responded quickly, fixed the problem, and the charges were more than fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Howard H.
11/2016
5.0
window treatments
+ -1 more
See above.
Description of Work: Custom blind cord broke and Eli came out and found it had to be sent back to the factory for repair. When it arrived back I promptly received a call to schedule another visit. Eli arrived exactly on time and reinstalled the repaired blind and even made us a stick to remove insects trapped in the blind. He is fantastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Shwanna T.
08/2016
5.0
window treatments
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jill A.
07/2016
5.0
window treatments
+ -1 more
unknown
Description of Work: They were great!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Harsha S.
08/2015
1.0
window treatments
+ -1 more
Installed very cheap blinds, very slow service. Very rude people to do business with. Never recommend to do business with them
Description of Work: Installed very cheap blinds, very slow service. Very rude people to do business with. Never recommend to do business with them
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,200
Response from The Window Valet
Sorry you feel that way. We value the importance of our customer service. We try to go above and beyond making your experience as good as possible. Please call me directly at 317-946-6777 to discuss. Thank you again for your business. Josh Leclair, Owner
Kristy S.
05/2015
5.0
window treatments
+ -1 more
I contacted the Window Valet about cleaning our blinds. We have 20 aluminum blinds in the house that needed some TLC.I really liked they idea of a mobile unit coming to clean them on site. The other blinds cleaning places I called would come and take them away and bring them back the next day. I have 6 blinds in my bathroom , I did not like the idea of not having window coverings in my bathroom! Josh came out with Derrick. Derrick was who would be cleaning the blinds. Josh showed me process, giving me a tour of the mobile unit. We laughed about how the blinds must have been cleaned before because whoever had done them in the past had written the number on the blind for all to see. When Derrick removed the blinds he numbered them very discreetly, removing and cleaning a few at a time. It took about 3 1/2 - 4 hours. After they were all rehung I was amazed at how clean they were. They look brand new. I will definitely use the window valet again! I will also recommended Josh and his team to anyone needing their blinds cleaned!
Description of Work: They came in and removed the blinds and cleaned them in their mobile unit and rehung them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
ginny M.
01/2015
5.0
window treatments
+ -1 more
Everything went well from first to last.
Description of Work: Installed shutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Richard G.
01/2015
5.0
window treatments
+ -1 more
This is the second home where we have used The WIndow Valet for custom blinds and will never use anyone else. The prices and service are great!
Description of Work: Custom blinds throughout house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Tim D.
01/2015
5.0
window treatments
+ -1 more
Fantastic! Estimate was reasonable, and order and install time was perfect. They exceeded all expectations.
Description of Work: Removal and installation of blinds.
They were phenomenal, they took them out to the truck and cleaned them. They had never been cleaned, they were prompt and professionals also, and I felt very comfortable with them being in my home. This company was certified to clean the Hunter Douglas window coverings.
Description of Work: Cleaned my drapes (hunter douglas blinds)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Raechelle S.
10/2014
5.0
blind cleaning
+ -1 more
He was extremely prompt, dressed very nicely and was extremely polite and pleasant. He knew the blind industry well and he was very knowledgeable. He was talkative in a good way and was respectful of my home and the furnishings that needed moving. I think the price was outstanding for the work performed.
Description of Work: Provider removed blinds, cleaned and rehung. He also fixed the mechanics on two of the blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
NEIL L.
09/2014
5.0
blind cleaning, window treatments
+ 0 more
Josh was terrific! Came right on time and even fixed a window valance not put on properly! Plan to have him back to steam dining room drapes plus discuss having ties made.
Description of Work: Blind/Shade Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Kristopher D.
09/2014
5.0
blind cleaning, window treatments
+ 0 more
Fantastic! I initially called to have blinds cleaned, however experience was so great,, I also purchased new blinds from Josh. Excellent service and very professional. Highly recommend and will use again for future blind needs.
Description of Work: 5 new blinds purchased &9 blinds cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Bill P.
09/2014
5.0
window treatments
+ -1 more
The window coverings are custom-built. All measurements and choices were made at a meeting in my home with Josh, then the order was placed with 1/2 down payment. Within two weeks the installation was accomplished. There are some blinds that are manually operated and some that are powered. Everything turned out great. Josh took the time to fully explain everything and was also very responsive when I had a slight problem with one set. He took care of the problem same day and was happy to do so. The Window Valet is highly recommended. This is the third order I've placed and I've had nothing but good service and products.
Description of Work: Installed window coverings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Lynn G.
08/2014
5.0
window treatments
+ -1 more
I called the Window Valet on a Tuesday and Josh was able to come to my home on Thursday. He took down the mini-blind and restrung the cord inside his van. He discovered that the manufacturer had originally routed the cord the wrong way, which explained why we had always had problems with that blind and why the cord had frayed in the first place. Josh put the new cord in the correct way, so now the blind works effortlessly and better than it did when it was new. Josh also made adjustments to 2 other blinds which had problems. I was very satisfied with the whole experience. Josh showed a lot of knowledge about the workings of various types of blinds. I chose to call the Window Valet because I wanted someone who could repair the blind at my house, instead of taking it away and bringing it back several days later.
Description of Work: The Window Valet came to my home to replace the cord in a mini-blind. The blind could not be raised or lowered because the cord had frayed. Josh LeClair repaired the blind in his van in my driveway. Now the blind works better than it did when it was new. He also made small adjustments to 2 other blinds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Sally W.
07/2014
5.0
window treatments
+ -1 more
Our blinds weren't functioning properly (lose binding and inability to open/close) after being re-hung after some ceiling repairs. I contacted Window Valet and viola! my blinds are now hung properly and working prefectly. Josh was punctual, courteous and efficient. I'll definitely call Window Valet for future window covering needs!
Description of Work: Our blinds weren't functioning properly (lose binding and inability to open/close) after being re-hung after some ceiling repairs. I contacted Window Valet and viola! my blinds are now hung properly and working prefectly. Josh was punctual, courteous and efficient. I'll definitely call Window Valet for future window covering needs!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Cindy C.
07/2014
5.0
window treatments
+ -1 more
Arrived when they said they would. Were very friendly, got the blinds in quickly and were very professional. Blinds were very reasonably priced.
Description of Work: Installed blinds in living room, on patio door and kitchen window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,473
Angela H.
06/2014
5.0
window treatments
+ -1 more
I had ordered faux wood blinds from an online company. I incorrectly ordered the wrong size for one window and the blind was just a fraction to wide for the opening. I asked several stores that sell blinds if they could cut the blind down for me. To no avail! I began to think I would not be able to find anyone who would be able to help. Finally, I found Window Valet on Angie's List. I called the number and left a message. The gentleman called me back right away. My husband contacted him and arranged a time to drop the blind off. Only a few days later, we had the blind back. It fits perfectly!
Description of Work: Cut down to size a faux wood blind.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from The Window Valet
Thanks for your business! I would love to help out with your blind cleaning in the future. Josh
Earl R.
04/2014
5.0
window treatments
+ -1 more
Josh was knowledgable, professional, detailed and patient. He answered all of our questions, educated us about options and afforded us the time to make a decision we knew we would be comfortable with. He didn't use any high pressure tactics, but was truly motivated to make sure we were educated consumers. When he installed the blinds he was again as courteous, patient and professional as he was when he made his sales call. Not only did he ensure that we knew how to operate everything, were satisfied with the products and installation, but he took care of all of the boxes, scrap, etc. Next time we need similar products or services we will not hesitate to call Josh and have them back out.
Description of Work: Sold and installed new window blinds for 10 windows and 1 door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
camilo A.
02/2014
5.0
window treatments
+ -1 more
Had Josh come to house & help us select Window Treatments for the entire house. He was very helpful in giving advice. Was very professional when he came to install everything. In & Out in less than 2 hours for over 20 windows. Will use him again
Description of Work: Window Dressing For The Entire House
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
MARYELLEN B.
12/2013
5.0
blind cleaning, window treatments
+ 0 more
This was a perfect experience from beginning to end. The blinds are absolutely beautiful, Josh's prices were extremely competitive and the work was completed within 2 weeks, even with the holidays. All around great experience.
Description of Work: Hunter Douglas Silhouette blinds, wodeen shades and Honeycomb shades through out my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Kara A.
10/2013
5.0
blind cleaning, window treatments
+ 0 more
The experience was great. I would recommend anyone looking for Shutters or any Window Coverings to contact them. I had previously contacted another company for Shutters but I am extremely happy that I called them. The initial appointment was free and process made me feel very comfortable about what I was purchasing. I would highly recommend them.
Description of Work: I purchased new Plantation Shutters and had the lower honeycomb shades cleaned. We contacted The Window Valet origionally for them to clean some Hunter Douglas shades. Josh was very professional and knowledgeable. The cleaning was performed onsite. I scheduled the appointment and within a week they showed up with this very professional looking trailor that cleaned all the shades inside it at my home. They use ultrasonic machines to clean them and i see a huge difference in appearance and smell. I am very happy with the cleaning results. As for the new shutters, I wasn't expecting them to look so unbelievable. The price was $500 lower then a competitor and he really understands his profession.
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*Contact business to see additional licenses.
Service Categories
Window Treatments,
Windows,
Home Automation
FAQ
The Window Valet is currently rated 4.8 overall out of 5.
Sunday: 9:00 AM - 1:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
The Window Valet accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, The Window Valet offers free project estimates.
Yes, The Window Valet offers eco-friendly accreditations.
Yes, The Window Valet offers a 10% senior discount.
No, The Window Valet does not offer emergency services.
Yes, The Window Valet offers warranties.
The Window Valet offers the following services: Custom Window Treatments, automation, outdoor zip screens and on-site Blind Cleaning & Repair.