Whittney Mudd was our salesperson and was very patience with us in helping us choose the tilling. We had change our mind on both types of tiles and had to bring back the floor tiling installation materials as well as floor heating wiring materials. There was no hesitation in the tile shop's willingness to take these back and we quickly received credit for these items. We highly recommend the Tile Shop for purchasing tile for your home remodeling needs.
Description of Work: We purchased tile flooring and marble backsplash tile along with backsplash installation supplies.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
christy V.
04/2014
5.0
ceramic tile
+ -1 more
The Tile Shop provided us with an excellent experience! Their showroom is amazing and can be somewhat overwhelming. We were greeted by an associate that helped us walked through all of our options and provided us with some dos and don'ts that we had not even thought about. We were impressed with their attention to detail, knowledge and personal touch.
Description of Work: The Tile Shop provided all of the tile required to update our master bath.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
John B.
11/2013
5.0
ceramic tile
+ -1 more
The tile is just perfect for our kitchen remodel. He is very professional and caring.
Description of Work: Cade McDougal helped us pick out the tile for our backsplash in our kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Bri T.
11/2013
5.0
ceramic tile
+ -1 more
My experience with them was fine. They were very good. They were flexible and I had no problem returning the tiles I did not use. The sales person and everyone I interacted with, I would give them all very good scores.
Description of Work: I got tiles from The Tile Shop – Greenwood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$700
Stephen S.
10/2013
5.0
ceramic tile
+ -1 more
We are using someone that our kitchen remodel company recommended to do the application of the tiles. It only took a few days after we placed our order to get the order in. We thought the price was very fair and I think it was less than what we expected to spend on a backsplash. Our experience with them was good. The salesmen were helpful but yet not pushy. We liked their willingness to help us find exactly what we were looking for in the store. We picked out one backsplash that we weren't completely satisfied with because of the way the edge was and the salesmen found something else right away that was very similar that suited our needs. Just their knowledge was very good. We will use them in the future as long as we don't have any trouble with the application of the tiles. I have no reason to believe that they won't be top quality.
Description of Work: We purchased ceramic tiles for backsplash and some glass mosaic tile from The Tile Shop in Greenwood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOSEPH W.
06/2013
5.0
ceramic tile, flooring contractor
+ 0 more
They found exactly the tile we wanted, and they were very easy to work with. They were very helpful and had great selection and ndash; the best we've seen. The only problem we had with them was that we had an installer coming to help us, and we asked him to come out based on their estimate of having the order ready the next day. We came out that day and they didn't have it ready. They found that another location of the same store had the tile we needed, but when we asked, they refused to go pick it up as a convenience for us and told us we needed to go up to pick it up ourselves. They said they had no trucks that could make it easier, and we didn't appreciate the inconvenience. The sales team was great, but the service was not so great.
Description of Work: We contacted them to find some tile for our kitchen.
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Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Hardware & Home Improvement Stores
FAQ
The Tile Shop - Greenwood is currently rated 5 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 9:00 AM - 8:00 PM
The Tile Shop - Greenwood accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Tile Shop - Greenwood does not offer free project estimates.
No, The Tile Shop - Greenwood does not offer eco-friendly accreditations.
No, The Tile Shop - Greenwood does not offer a senior discount.
No, The Tile Shop - Greenwood does not offer emergency services.
No, The Tile Shop - Greenwood does not offer warranties.
The Tile Shop - Greenwood offers the following services: Ceramic tile & flooring.