Representing individuals who would like to sell and/or purchase a home in Indiana. All Angie's list members who sell/list their home with me will receive 1/2% discount on the total real estate commission. Licensed State of Indiana Realtor and member of the Metropolitan Indianapolis Board of Realtors, Indiana Association of Realtors and the National Association of Realtors. Leo Signature Realty
Business highlights
24 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Services we offer
RESIDENTIAL REAL ESTATE FOR BUYERS AND SELLERS.
Services we don't offer
Under normal circumstances, I do not manage rentals or leased homes.
The entire team at Smith Family Realty has been a pleasure to work with. I’ve bought and sold several properties with them and it’s always been a positive experience with great results.
Description of Work: The entire team at Smith Family Realty has been a pleasure to work with. I’ve bought and sold several properties with them and it’s always been a positive experience with great results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JD M.
11/2021
5.0
real estate agents
+ -1 more
Very quick find for her, she picked the perfect house she knew it checked all of requirements and goals.
Description of Work: Finding an off market home for sale by owner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew S.
09/2021
5.0
real estate agents
+ -1 more
David Lehenbauer was excellent! He answered all the questions we had, and helped us through the home buying process. You really couldn't ask for a better realtor! He has even stayed in touch to help remind us to file our exemptions with the county. I would highly recommend David to anyone looking to buy a home in the Indianapolis area.
Description of Work: Buy a home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Paula Smith Group - Smith Family Realty
[Member Name Removed], Thank you very much for the wonderful review and feedback! Smith Family Realty
Matthew R.
09/2021
5.0
real estate agents
+ -1 more
David was great! He was extremely responsive and made sure to visit any property (and similar ones he found) in a very short timeframe. David is very thorough while viewing houses and will be sure to point out pros and cons for the novice home buyer. Would recommend to any friends and family!
Description of Work: Home purchase
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Paula Smith Group - Smith Family Realty
Thanks so much, [Member Name Removed]! Appreciate you taking the time to post a review!
Jake H.
08/2021
5.0
real estate agents
+ -1 more
Paula and Melissa made building a house in Indy while living out of state a breeze! Paula helped us select a builder that worked for us, and offered her expertise to us while we made decisions about our build. To say they went above and beyond is an understatement. Paula sent us walkthrough videos of our home nearly every single week since we were living in Texas during the building of our home. She also helped keep us informed and in touch with the builder throughout the whole process. During our final walkthrough, Melissa even helped us measure our windows so we could order blinds before closing. We can not recommend Smith Family Realty enough, they were an absolute joy to work with during our home building process.
Description of Work: Real Estate Agent
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Paula Smith Group - Smith Family Realty
Thank you so much, [Member Name Removed]! It was an absolute pleasure working with you and [Member Name Removed]! Paula
Trevor W.
05/2021
5.0
real estate agents
+ -1 more
Working with David from the Smith Family Realty group was a great experience. He kept us on our toes and active in buying a house in this unique market. We could tell his main focus was getting us into a house that was a perfect fit for us. We would definitely recommend him to anyone serious about buying a house.
Description of Work: Real Estate Agent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin S.
11/2020
5.0
real estate agents
+ -1 more
My wife and I worked with Paula on a home purchase and sale this year, and we really can't say enough great things about her. These were actually the third and fourth real estate transactions that she has helped us through, and we will undoubtably ask for her services for any future needs. She is knowledgeable, incredibly responsive, and a great negotiator. She is highly experienced and has consistently provided us with great advice. Finally, she's an all-around great person--I would highly recommend her to anyone looking to buy or sell.
Description of Work: Home sale and purchase
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robin F.
11/2020
5.0
real estate agents
+ -1 more
Outstanding! Melissa Smith sold my home quickly for over asking price and made the whole process run very smoothly. She is not only professional, efficient and communicative but she is a really nice person! I highly recommend Melissa Smith for Real Estate services in Indianapolis.
Description of Work: Real estate services for selling a property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen D.
09/2020
5.0
real estate agents
+ -1 more
I am a new home owner as of yesterday thanks to my realtor, Melissa Smith. I had rented for many years and was thinking about buying a home. I saw one that had just come on the market, and Melissa dropped what she was doing and immediately set up a showing. The next day I walked into what I knew had to be my home. Because of Melissa's diligence, the whole process went seamlessly. She was prompt in her responses to all of my questions and ensured that I was informed every step of the way. She truly cares about her clients. I am a former teacher, and I definitely give Melissa Smith an A+!
Description of Work: Purchase a home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe H.
08/2020
5.0
real estate agents
+ -1 more
My wife and I used Paula to purchase our first home 10 years ago and we just used Paula again to sell our starter home and buy a larger home for our family. Paula's knowledge, communication, and personality are all the best in the business. I wouldn't use anyone else to buy or sell a house!
Description of Work: Selling our home and buying a new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheryl H.
06/2020
5.0
real estate agents
+ -1 more
Paula has helped us in buying 3 homes and selling one. She is great and knows her stuff!
Description of Work: We sold a house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James D.
06/2020
5.0
real estate agents
+ -1 more
Our experience with Paula exceeded our expectations. As first time home buyers, we were a bit daunted at the prospect of buying a new house, but Paula patiently explained the process, and things to watch out for. She made sure to spend the time with us that we needed, and listened to the things that we were looking for in a house. Even with COVID hampering progress on things, her enthusiasm for her job never waned. She came recommended to us by friends, and I would recommend her to anyone looking for a new house. She has even followed up with us in the following months to make sure we filed all the necessary paperwork for our tax forms.
Description of Work: Purchasing a House
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kristyn B.
06/2020
5.0
home security systems
+ -1 more
Melissa was great to work with and helped me find my first home! She was so fast to respond to any of my needs, and answered all of my questions making the home buying process easy and stress-free. The home I bought had multiple offers in the first day listed, and Melissa helped me to make my offer the most competitive and worked well into the evening to make sure we sealed the deal. I couldn’t have been happier with my experience and would recommend Melissa Smith to anyone looking to buy or sell a home!
Description of Work: Buying a home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jason H.
04/2020
5.0
real estate agents
+ -1 more
It went extremely well. Paula and her team were there for me every step of the way. She made the buying of a new home feel like buying milk at the store. Simple, quick and to the point. Thanks, Paula!
Description of Work: Finding a home
Rating Category
Rating out of 5
Yes, I recommend this pro
Ryan D.
04/2020
5.0
real estate agents
+ -1 more
It was great, Melissa Smith was professional, prompt, and always had my best interests at heart! Smooth process.
Description of Work: Buying a house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Monica M.
02/2020
5.0
real estate agents
+ -1 more
We hired Melissa with the Paula Smith Reality Group. Right away, Melissa was on top of getting us in a database that allowed us to see properties that fit our requirements. We worked with Melissa for about 4 months. She was always available and made time between everyone's working schedules. We saw almost 20 homes at all different times of day. She was informative, knowledgeable in small details, and readily available for any questions we had in the process. We bought and sold a house in the same day, so you can imagine the stress. We are happy with our decision and glad we chose Melissa and the Paula Smith Reality Group.
Description of Work: Bought and a home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Breanna H.
12/2019
5.0
real estate agents
+ -1 more
I used Melissa Smith as my agent and she was wonderful! I was a first time home buyer and she was the process so comfortable and easy. I would recommend this company and Melissa to anyone looking to buy or sell a home
Description of Work: Realtor agent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tara F.
12/2019
5.0
real estate agents
+ -1 more
Paula was a fantastic agent. She went over and above helping us sell our home, and I was very pleased with the results of the sale. Paula was very responsive and easy to get a hold of when we contacted her. She listened to our concerns and questions, and never made me feel like any question was silly or irrelevant. Her advice was spot on and I feel like she is well educated in her profession. Working with Paula was a pleasant experience due to her kind and thoughtful personality. I highly recommend her!
Description of Work: Real Estate Agent for a Home Sale
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick O.
12/2019
5.0
real estate agents
+ -1 more
Paula is excellent. She made finding a new home a fun and easy process. I will always be a client and advocate of Paula’s. I couldn’t be happier with my choice of realtor.
Description of Work: Real Estate Agent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY S.
12/2019
5.0
real estate agents
+ -1 more
My realtor managed the process smoothly. Very knowledgeable and informative. Super job with my condo sale and purchase of new home.
Description of Work: Realtor assistance with sell of my condo and buying a new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheryl H.
12/2019
5.0
real estate agents
+ -1 more
Paula showed us so many houses (due to a very picky husband) but she never gave up and found us the perfect home!
Description of Work: Buying a home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laurie R.
12/2019
5.0
real estate agents
+ -1 more
It went great. Paula scheduled a showing for us the same day we contacted her. We made an offer that day on the first house we looked at.
Description of Work: Purchase of a new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie B.
12/2019
5.0
real estate agents
+ -1 more
Paula is the best! Excellent service, very helpful and professional and a wonderful person to work with. Thank you for making the whole process an easy one.
Description of Work: Sold Our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matt W.
09/2019
5.0
real estate agents
+ -1 more
Paula was EXCELLENT. Could not recommend her more highly! Hard-worker, patient, understanding: pretty much the perfect realtor. A+
Description of Work: Helped Matt and Margaret purchase a home
Rating Category
Rating out of 5
Yes, I recommend this pro
Ryan B.
07/2019
5.0
real estate agents
+ -1 more
It was wonderful. Both Melissa and Paula were extremely helpful in the process. I would work with them again in a heartbeat when given the chance, and give them a high recommendation. Both Melissa and Paula go beyond the standard of what a realtor normally does. They work after hours, respond quickly to questions and concerns, and are explaining the process every step of the way. As new home buyers, having them as our realtors made the entire process quick and effortless.
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Service Categories
Real Estate Agents
FAQ
The Paula Smith Group - Smith Family Realty is currently rated 5 overall out of 5.
Sunday: 12:00 PM - 6:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 5:00 PM
The Paula Smith Group - Smith Family Realty accepts the following forms of payment: Check
Yes, The Paula Smith Group - Smith Family Realty offers free project estimates.
Yes, The Paula Smith Group - Smith Family Realty offers eco-friendly accreditations.
No, The Paula Smith Group - Smith Family Realty does not offer a senior discount.
No, The Paula Smith Group - Smith Family Realty does not offer emergency services.
No, The Paula Smith Group - Smith Family Realty does not offer warranties.
The Paula Smith Group - Smith Family Realty offers the following services: RESIDENTIAL REAL ESTATE FOR BUYERS AND SELLERS.
Under normal circumstances, I do not manage rentals or leased homes.