About us
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Senior Discount
$5
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.7136 Reviews
Showing 76-100 of 136 reviews
PAUL C.
04/2016
drain cleaning
 + -1 moreunknown
Description of Work: Cleaned a clogged drain, competently, efficiently and with excellent professionalism.
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Yes, I recommend this pro
$125
Response from The Drainman
william S.
10/2015
plumbing, drain cleaning
 + 0 moreunknown
Description of Work: replaced pipes
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Yes, I recommend this pro
$100
Rose Anne S.
08/2015
drain cleaning
 + -1 moreunknown
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Yes, I recommend this pro
JENNIFER & NATHAN Y.
05/2015
drain cleaning
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Mary B.
03/2015
plumbing, drain cleaning
 + 0 moreunknown
Description of Work: Cleaned my drain, gave me advice, told me the different costs on the phone! No other company was willing to give me any kind of estimate.
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Yes, I recommend this pro
$126
John W.
02/2015
plumbing, drain cleaning
 + 0 moreunknown
Description of Work: Arrived on time, managed to snake out a blocked drain that I was unable to get through. Tenant had poured bacon grease and coffee grounds down drain, was tough to get snake through. Problem solved, cleaned up after himself, we were very satisfied. Will call again, hopefully not for the same problem!
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Yes, I recommend this pro
$126
Michele T.
10/2014
drain cleaning
 + -1 more.
Description of Work: .
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Yes, I recommend this pro
$200
B Diane L.
05/2011
drain cleaning
 + -1 moreI have seven drains in my basement. He comes out very quickly when I call. His warranty isn't as good as that of another company, but he is a lot less expensive. I like him. I will call him again.
Description of Work: I used The Drainman to unclog the drain.
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Yes, I recommend this pro
$150
Evelyn J.
08/2010
plumbing, sewer cleaning
 + 0 moreThey brought in a mini excavator for digging, which they ran though our neighbor's yard, leaving ruts in her lawn (as well as ours, but we had expected that). We later discovered that there was sewage leaking from the 50+ year old septic tile. We had "The Drainman" come out to give an estimate on replacing the tile with PVC. The man who came out could be described as "surly"- questioned our judgement about what we thought was likely the problem and the work we wanted done. We then had another estimate and had the work done by that company. We believe we were overcharged by The Drainman for the work they did in January 2010 and also wonder if what they did was even necessary.
Description of Work: A previous plumber had recommended installing an outside sewer line access for any future problems. There is a cleanout pipe in the basement, but they explained that it if were opened for clean out, it would s*** raw sewage into the basement. We agreed to have the work done. The Drainman dug up the main line where it exits the house; installed a 4 inch cleanout; cabled the lines to make sure they were open and flowing.
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$1,512
RICHARD F.
07/2010
plumbing, drain cleaning
 + 0 moreThey were really good. I liked them a lot. I had no problems with them at all. They did an excellent job and were reasonable. I was especially satisfied with the professionalism and price.
Description of Work: They fixed a shower drain that was blocked with lime deposits.
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Yes, I recommend this pro
$129
JANET R.
07/2010
plumbing, drain cleaning
 + 0 moreThey did a good job. My husband got to know about them through yellow pages. The work was very tough as we have an older home. Overall, the work went pretty well. They came the same day I called them and we wanted that as it was an emergency.
Description of Work: I used The Drainman a year ago to clear the drain.
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Yes, I recommend this pro
DANIEL B.
06/2010
plumbing, drain cleaning
 + 0 moreThey did excellent work. They were reasonable and prompt. We removed the toilet ourselves and that helped save us some money. Their communication was good too.
Description of Work: They went underground about 50 feet from the main entry and fixed a clog for us.
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Yes, I recommend this pro
$150
ANGEL W.
08/2008
septic tank
 + -1 moreEvery time we have used them the prices have been as follows, $65.00 for a disposal fee, and $175.00 for a pump truck fee, we scheduled this with no indication that prices have gone up, or changed. Nobody said a word about this, now we are understanding and realize that a price increase sometimes needs to happen but the fact that the new increase for the disposal fee is $1000.00 and the pump truck fee is $660.00. This takes an old price of $253.45 to $1681.00 HOW RIDICULOUS! This is price gouging at its finest!
Description of Work: We have had them provide this service multiple times.
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$1,660
Michael W.
10/2007
sewer cleaning
 + -1 moreBill and Ed came out Tuesday morning and located the sewer line path in the front yard with a fiber optic cable placed in the line and a locater above the ground. They also called the utility companies to mark the other buried lines. The following morning, Bill and J.W. arrived at approximately 8:30 and they began to dig up the yard with a back hoe. They located the line closest to the house first and then continued to dig the trench back to the sidewalk. Once the trench was dug and the clay pipe in between was removed, they ran the fiber optic camera back down to check the lines and both directions were clean and intact. They then connected approximately 45 feet of new 6 inch schedule 40 pipe between the two good sections of clay pipe and installed a ground level outside clean out as well. They then laid stone all around the new pipe and after the inspection was complete, they filled the trench back up.
Description of Work: Our home sewer line between the house and the street was backed-up due to the age of the house and the presence of many trees in our neighborhood. The house is 100 years old. Bill came out and explained what they could do to fix my problem. After some thought and 5 other estimates, I decided to have THE DRAINMAN repair/replace the line. Bill seemed the most knowledgeable and the straightest shooter. I certainly appreciated the honesty when I am going to spend a lot of money on a needed repair.
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Yes, I recommend this pro
$4,500
JEANA A.
08/2007
drain cleaning
 + -1 moreHe was on time, got the job done quickly and there were no complaints. We would use the company again
Description of Work: They cleaned a drain for me in my kitchen.
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Yes, I recommend this pro
$60
PAMELA T M.
10/2006
plumbing
 + -1 moreThey were timely, very professional and friendly. They were helpful and cleaned up their areas quite well. Even when they had to reschedule they called to reschedule and were prompt when the came out. They did the job in a timely and efficient manner. The price was excellent.
Description of Work: They did some extension drain work in the kitchen and the bathroom. They also connected kitchen and bathroom plumbing.
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Yes, I recommend this pro
$900
BECKY I.
04/2006
septic tank
 + -1 moreJob 1: I was pleased that they were able to come out in an emergency situation. Job 2: I was referred to The Drainman in Dec. in an emergency and they came out right away, took care of the problem and told me I would need repair work in the spring. I called on a Thurs. and my work was scheduled for 9am the next day. The representative was very nice, on time, did a great job, made minimal mess in the yard, and cleaned up extremely well. I would recommend them to everyone and would definitely use them again.
Description of Work: Job 1: They snaked out going from the septic tank to the house. I originally called Hallam and they were not able to do it in an emergency and referred me to the Drainman.($150.) Job 2: Replaced a 3 ft. section of septic line and stubbed it into the tank, installed clean-out, concreted pipe to tank, back-filled dirt, and cleaned out main line using the new clean-out.($875.)
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Yes, I recommend this pro
$1,025
JOHN R.
03/2006
drain cleaning
 + -1 moreNOW I WAS QUITE TIRED AT THIS TIME AS I ONLY HAD A FEW HOURS OF SLEEP. AS I THOUGHT ABOUT THE WORK AND LOOKED OVER THE INVOICE, I RECALLED THE VERBAL TERMS WE TALKED ABOUT. I ATTEMPTED TO CONTACT WILL TO DISCUSS THIS, BUT RECEIVED NO CALL BACK. I CALLED AGAIN AND DID LATER RECEIVE A RETURN CALL, WHICH HE THEN SAID THERE WAS NOTHING HE COULD DO, BUT HE WOULD CONTACT HIS MANAGER FOR ME. I HEARD NOTHING, SO I CALLED AND ASKED TO TALK TO THE MANAGER. I RECEIVED NO CALL BACK, I CALLED AGAIN AND ASKED TO TALK TO THE MANAGER. WHO EVER I WAS TALKING TO DID NOT IDENTIFY HIMSELF, BUT TALKED AS IF HE WERE THE PERSON I SHOULD BE TALKING TO. I ASKED HIM TO REFUND ALL OR PART OF $800 BASED ON THE VERBAL AGREEMENT I MADE WITH WILL, SINCE NO EXTRA WORK WAS REQUIRED OR DONE. HE SAID HE COULD NOT AND WASN'T EVEN WILLING TO TALK TO WILL ABOUT IT TO VERIFY THE AGREEMENT. SINCE THE PROPOSAL WASN'T SIGNED TILL AFTER THE WORK WAS DONE THE VERBAL AGREEMENT SHOULD STAND. I NEVER MENTIONED THE BUSHES TO THEM.
Description of Work: 1/27/06 CLEANED DRAIN AND RECOMMENDED REPLACING OLD CERAMIC DRAIN WHICH WAS OVERGROWN WITH ROOTS. SAID THIS WOULD COST BETWEEN $2000-$2800 DEPENDING ON PROBLEMS ENCOUNTERED (SUCH AS BREAKING A WATER PIPE) ALSO SAID IF THE HAD TO DIG UNDER OR INTO THE STREET THAT WOULD COST MORE. AGREED AND THEY SCHEDULED THE WORK FOR THE NEXT TUESDAY. THEY ARRIVED TUESDAY AROUND 8AM AND BEGAN WORK WITHOUT CONTACTING ME. THE WORK CONSISTED OF DIGGING A TRENCH TO RUN THE NEW DRAIN IN FROM THE EDGE OF THE HOUSE TO THE SIDEWALK. I WENT OUT AND WILL SAID THERE WOULD BE A MOUND OF DIRT LEFT AFTER THEY FILLED IT IN AND THAT IT WOULD SETTLE. SOUNDED REASONABLE. WORK CONTINUED AND PIPE WAS LAID. THE INSPECTOR CAME, THOUGH I WAS NOT CALLED OUT FROM THE HOUSE FOR THIS. THEY THEN FILLED IN THE TRENCH. I WAS SHOWN THE INSPECTORS APPROVAL (NOT GIVEN A COPY). THEY ASKED ME TO SIGN A WORK PROPOSAL AT THAT TIME. I DID. I PAID THE $2800 THEY ASKED FOR. TWO BUSHES WERE REMOVED WITH NO PERMISSION. MOUND CONTAINED DEBRIS.
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$2,945
Response from The Drainman
Carol W.
07/2005
sewer cleaning
 + -1 moreEXCELLENT. CAME THE SAME MORNING THAT I CALLED.
Description of Work: UNCLOGGED A SEWER LINE.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$145
BARBARA E C.
06/2005
drain cleaning
 + -1 moreALTHOUGH I HAVE USED THIS COMPANY FOR MANY YEARS AND WAS ALWAYS SATISFIED WITH THEIR SERVICE, LATELY I HAVE GROWN UNHAPPY WITH BOTH CUSTOMER SERVICE ON THE PHONE AND THE QUALITY OF THE WORK PERFORMED. NOT SURE IF THE COMPANY HAS CHANGED HANDS, BUT IT HARDLY SEEMS LIKE THE SAME OUTFIT I HAVE USED IN THE PAST. TODAY, THEY SENT SOMEONE WITH THE WRONG EQUIPMENT, THEN CROSSED MY NAME OFF THE WORK LIST WITHOUT CHECKING BACK -- WHICH I DISCOVERED BECAUSE I CALLED TO FIND OUT WHEN THE NEXT PERSON WOULD ARRIVE. IT'S 5 P.M., AND I'VE BEEN WAITING SINCE 7 A.M. FOR THEM TO DO A SIMPLE JOB. SO, I'VE USED ANGIE'S LIST TO FIND ANOTHER PLUMBER. GOOD-BYE, DRAINMAN.
Description of Work: NEEDED DRAIN SNAKED.
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JOAN B.
01/2005
plumbing
 + -1 moreMIKE WAS VERY POLITE AND HELPFUL, AS MY SISTER WAS HYSTERICAL. HE PUT US IN TOUCH WITH EXTRACTION AND REPAIR CONTRACTORS.
Description of Work: MY SISTER HAD A MASSIVE WATER LEAK ON SUNDAY, THE DAY AFTER CHRISTMAS. A HOSE RUPTURED ON HER UPSTAIRS WASHING MACHINE. WATER HAD BEEN RUNNING FOR 2 HOURS AND SOAKED UPSTAIRS AND DOWNSTAIRS. MIKE THE PLUMBER CAME IMMEDIATELY WHEN CALLED, GOT WATER TURNED OFF, REPAIRED PIPE AND HOSE.
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Yes, I recommend this pro
$240
07/2004
septic tank
 + -1 moreVERY PROFESSIONAL, VERY INFORMATIVE & REASONABLY PRICED.
Description of Work: PUMPED SEPTIC TANK.
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Yes, I recommend this pro
$215
CHRIS C.
01/2004
plumbing
 + -1 moreI OWN 8 RENTAL PROPERTIES, AND WILL NEVER HAVE THESE PEOPLE RETURN AGAIN.
Description of Work: SUBFLOOR AND STOOL WERE BOTH REPLACED. SERVICE TECH LIED ABOUT HOURS SPENT FIXING THE JOB (WHICH WERE LATER ADJUSTED). WORK WAS NEVER COMPLETED AND NUMEROUS CALLS TO ORGANIZATION TO RESOLVE ISSUES WERE UNSUCCESSFUL.
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$658.53
CYNTHIA M.
12/2001
sewer cleaning
 + -1 moreCALLED THEM ON SATURDAY EVENING. THEY SAID THEY WOULD BE HERE BETWEEN 1 AND 3 P.M. SUNDAY. THEY DID NOT SHOW UP, THOUGH WE WAITED ALL AFTERNOON (NOON TO 4:15 P.M.). THEY CALLED ABOUT 6:30 TO SAY THAT THEY HAD CALLED AT 12:30, AND SINCE NO ONE ANSWERED, THEY DID NOT COME. NO CALL RECEIVED AT 12:30, AND NO MESSAGE LEFT. VERY INCONSIDERATE.
Description of Work: CLEAR SEWER OF BLOCKAGE. WATER BACKING INTO GARAGE.
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JAN C.
04/2000
drain cleaning
 + -1 moreVERY PROMPT. GOOD SERVICE AND VERY GOOD PRICE.
Description of Work: UNCLOGGED A DRAIN FOR JUST $45!
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Yes, I recommend this pro
$45
Contact information
2244 Profit Dr, Indianapolis, IN 46241
thedrainmaninc.comLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drain Cleaning,
Plumbing,
Sewer Cleaning,
Septic Systems,
Drain Pipe Installation,
Wells and Pumps,
Water Heaters,
Garbage Collection,
Natural Gas Lines,
Water Coolers,
Water Filtration and Softening
FAQ
The Drainman is currently rated 4.7 overall out of 5.
The Drainman accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Drainman does not offer free project estimates.
Yes, The Drainman offers eco-friendly accreditations.
No, The Drainman does not offer a senior discount.
Yes, The Drainman offers emergency services.
No, The Drainman does not offer warranties.
The Drainman offers the following services: Plumbing Drain & Sewer Cleaning, Sewer Contractors, Grease Traps, Plumbers. Water Jetting, Replace & Repair Water Lines. Replace & Repair Sewer Lines Lift Stations
Main line clean out through a roof vent.
Contact information
2244 Profit Dr, Indianapolis, IN 46241
thedrainmaninc.com