The Drainman

My drains backed up this morning so I called my favorite plumber and asked for a recommendation. He told me to call Gary with The Drainman. I had never heard of this company but I trusted my plumber and I felt that roto-rooter, whom I had used before, had charged quite a bit. I made the call, was quickly put on the schedule and Gary arrived a few hours later. He figured out the source of the problem quickly and completed the job without hassle, pulling out roots and debris. He was a pleasant, professional fellow. The Drainman is, in fact, less expensive than Roto-Rooter for the relatively straightforward clean-out that I required.

Called them because my water heater was leaking a lot of water. They came within 30-35 mins, and he did good job for me.

Mr. Shaun was great! The Drainman Inc came out and fixed our clogged drain quickly and efficiently.

The company was very responsive and fast in returning my call. The tech they sent out was verbal about not being able to find the piece needing removed. because of his hesitation; I sensed it he stayed any longer trying to figure out what to do it would cost a fortune. I told him I was just going to go another route and how much for the service call. He then called the office and I was charged $80 for 20 min of him trying to find where the part was. This was very disappointing. I will not be calling this company again. The tech did have some suggestions about how to maybe solve the problem on our own, but that wasnt worth $80.

The company responded to our call and scheduled a time to come to the home. The technician was very knowledgable and gave us suggestions to avoid the problem in the future. The problem was quickly identified and fortunately it wasn't expensive. The clog was removed. We were expecting to hear very bad news as the home is older.

The drain had been stuck since the large rainstorm last week. Another company bailed completely and we tried to auger it ourselves. I called this company at 11:30am and the problem was completely fixed before 3:00pm the same day. The building is 85 years old and he was very aware that he had to be somewhat more gentle with the pipes. I definitely recommend them.

It went great. Big job done very well!

Always on time, professional, personable; worked problem drain with excellent extension and resolved problem with no worry.

It went perfectly. There were no issues.

Very well! They were on time, and did not try to sell more than we needed.

Mr. Jason showed up just as scheduled, and was very polite. He listened to the issues, went straight to work and resolved the clogs quickly at a very reasonable price.

Quickly cleaned drained and showed me how to do it myself if I wanted to.

Excellent! Jerry, called before coming, was cordial, efficient and left no mess.

friendly rep. listened to my description of the problem. explored the entire system before deciding a course of action. considered the cost of each option in his decisions. was quick and thorough. did not leave until he was satisfied everything was in proper working order.

He was clean and professional. All went well.

Shawn, was very efficient, helpful and pleasant.

The service personnel came within 4hrs of my call. He was polite, efficient and quick.

Went well Jaimie was on time & unclogged drain.

It went great. I have used him 3 or 4 times. I have them my speed dial because they are very responsive and good.

They did fine initially, but the drain is plugged up again. They have shown up when they are supposed to show up and they have been able to cure the problem. It may just be more of a long term problem than we realize.

He did a good job on our kitchen drain. It was really fast and he had it back together again. It has been working ever since.

We had no complaints. He was a very friendly man. My husband is the one who met with him.

They did a good job. They were very professional and cleaned up after themselves.

I don’t think they cleaned the pipes leading from the house to the street. The problem is still the back up.

They were responsive (on an evening weekend) and took care of it immediately.