SYNC Technology Integration

Gary was very responsive in setting up an appointment for a quote. He seemed very knowledgeable. Unfortunately since the visit for a quote he is AWOL. No quote and no response to a follow up email or phone call. I’d understand it if he’s not interested in the job or hasn’t had time to get around to sending a quote yet (over a week). Lack of any kind of follow up is unprofessional.

Fantastic. I've used Sync several times now and they've always been great to work with. The job ended up being a bit more time consuming than I think either of us expected, but the end result was perfect. Really happy with them and will continue to use and recommend them.

Took a long while, but was done well.

Very well good explations of what was done and how to adjust settings.

Tim and his colleagues are very knowledgeable and helpful. they are very responsive and have great ideas for how technology can make your life easier

This was one of the best service providers we have ever used. Incredibly professional, friendly, knowledgable, ams with very reasonable prices. . They were able to adjust the mounting brackets, not an easy job, to fit our space. Then they explained the details of using our new smart tv., saving us time. We,were immediately able to use our tv with confidence. Very, very happy! No charge for the initial service call and very reasonable fees.

They worked hard to get it done on time and were very helpful. Even came back out to educate us on how to use the equipment.

Great. Patrick came out to bid the job and describe the process. He couldn't have been more professional or receptive. I was thoroughly impressed and hired them on the spot. The job was completed in one day. There was a small hiccup and they came back to address it and further explain how everything operated. Patrick even walked me through an app on my phone which I could control everything. The only tough part was finalizing payment due to a few questions I had. However, all questions were address and I left feeling like they truly cared about satisfying their clients. Highly recommend.

The Sync folks are very knowledgable and excellent at what they do and are exceedingly customer friendly.

Tim (one of the owners) came to give us a full assessment of what we wanted and the best solutions to achieve our goals. Initial consultations is complimentary but he has stopped by 3 times and has been gracious enough not charging us for each of the visits. We settled on completing the project in 4 stages and we are currently in stage 2. Work so far has been great and we look forward to completing 3rd stage in the next couple of week.

I hired Sync Technology Integration for the job and was so pleased with their work. Once again they were right on time and did excellent work. They continued to clean up as they worked, they asked for my input and made sure I was completely satisfied Before they left. Very professional and I would highly recommend them!

As usual the job was well done as I had used this company previously! I would definitely use them over and over again should the need arise!!!!

They were out the next day and fixed it. They were on time. They are very professional and prompt. They get the job done. The workers were very nice and professional.

I had good experiences with them, that's why I called them back again.

They did a great job, everything works great and I would highly recommend them to anyone interested in any technology troubleshooting or upgrades in their home. They set up a network, found an optimal spot for the Wi-Fi and ran all new coax throughout the house to ensure I would have the best possible set-up. Highly recommend him and cutting cable.

Excellent. Tim Watts is very professional. Refreshing and convenient to work A business owner that is also an installer.

They did an excellent job. They explained everything thoroughly at the time of the estimate. Kept me informed of all the processes as they completed the installation. Made sure all the televisions were working properly and receiving as many stations as possible. Moved my router to a more central location for better wifi reception on all the connected devices. Would highly recommend them.

They arrived on time and began working immediately. During the installation, we began discussing the quality of the sound in our family room and ended up purchasing a Sonos system. They had the equipment in stock and installed the same day. They also evaluated our outdoor speakers and resolved the issue we were having with them. Great service!!!

At the outset, Tim did a very thorough job of explaining each part of the job, and gave us several different options based on our budget and needs. The install started right on time, and everything looks and works great! We will be going back to Sync fur future projects.

Gary is very knowledgable in both home security systems and technology in general. We have been very satisfied with other services he has provided us, so it was a no brainer to hire him to advise, configure, and install our new home security system when he started offering this service. Sync Technology is forward thinking, hard working, reasonably priced, and values client service. I would not hesitate to refer them to a friend.

I purchased a Big Deal for $75 (2 hours of service and in-home consultation) and the whole thing went very smoothly. I was contacted quickly and was able to set up an appointment right away. Turns out the HDMI cable that was run in the wall had gone bad. It was a pain to replace it with a new cable, but he kept at it and upgraded the cable to one that can support the newest technology ($35). I had bought a new receiver, which I had trouble setting up, so he made sure it was set up and everything was working properly. He gave me a brief tutorial of the features we will use the most and cleaned everything up before he left. I wouldn't hesitate to call them again.

He was great. Went above and beyond to make sure everything worked & I knew how to work it before he left.

They did a professional job and were very informative along the way. They were late for the appointment, but called in advance, Easy to work with.

I am very happy with the work performed. They were prompt setting up the appt., were on time and were very efficient. Completed it within expectations, even took a few minutes to tune it and show me how it worked! Very Happy.

Gary from SYNC visited our new home to look at the job and agreed to provide a quote. (It is not a small job and was later quoted at over $15,000.) I had used SYNC in the past so I wanted to use them again. In the week that followed his visit I did not receive a quote despite promises to send it along, so I sent two reminders via text; both times I was promised the quote would be coming the next morning. The quote never arrived. On my next text, Gary just went radio silent and stopped responding to all attempts at communication with no explanation. Some three weeks later I still have not been contacted and have no idea what happened. This was a horrible customer experience. I have since contracted with Premier Group, and they have traded me like royalty.