They were not licensed to do what I needed done but went overboard to guide me to someone who could perform the job quickly and effecently.. This is the kind of service you expect. They were the reason my problem was taken care of without any issue with a quality company they referred me to.
Description of Work: Locate and repair water line leak between meter and home Excavating was needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Katrina C.
04/2016
5.0
plumbing
+ -1 more
Looking for a plumber late on a Friday afternoon. Was so glad I called Starks. Owner Bob answered he was on his way to a job but was so kind he said he would try and come take a look. I texted my info to him. He was not able to come but he called me to let me know his Brother / co-owner Steve would be at my house in 30 minutes. Steve arrived very professional and knowledgeable! He was able to fix the leaking tank in no time! Very affordable. I will definitely use Starks for all my future plumbing needs! Great family business!
Description of Work: New toilet tank leaking called for service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Patrick B.
03/2016
5.0
plumbing, glass block
+ 0 more
Fast courteous exceptionally friendly. Went above and beyond even replaced the drywall in the garage where he had to cut with a panel he had.
Description of Work: Spigot Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter S.
03/2016
5.0
plumbing
+ -1 more
Showed up on time and waited for us to arrive as we were late. Waited even further as the minivan emptied of kids and the driveway was clear to pull in, even though he was invited to enter the house ahead of all of us. Professional in all aspects of the job. Replaced the defective sump pump with a quality unit (check Zoeller M-53 on Amazon to see how well reviewed it is!) and a check valve for the quite low price of $275. Wish we would have found the coupon on Angie's List sooner as that would have dropped the price to $250. All in all, we paid only about $100 for labor for about an hour's work with parts at-cost. Extremely happy with the quality of the work, the brand name pump used, and the price paid. Very happy with the entire experience except, perhaps, the method of payment. At this time, he only accepts checks. Now to get that check off in the mail...
Description of Work: Replaced a defective sump pump with a Zoeller M-53 and a new check valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Cindy L.
03/2016
5.0
plumbing, wells
+ 0 more
Everything about the experience was great. The service, cost, punctuality, friendliness and responsiveness can't be beat. I definitely recommend Starks Plumbing and will use them again in the future.
Description of Work: Installed a sump pump with battery back-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Lucretia S.
02/2016
5.0
plumbing
+ -1 more
The cold water faucet to the washing machine had developed a leak. I emailed a request for service and an appointment was scheduled at a convenient time for me. Mr Starks arrived at the scheduled time. New faucets were installed in a timely manner. I felt the cost was very reasonable.
Description of Work: Replaced hot and cold faucets to washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ruth D.
01/2016
5.0
drain cleaning, plumbing
+ 0 more
I found this provider on Angie's List and called them to see if they could help us figure out what is wrong with our pipes. After I took a shower, water started leaking from underneath the base of the toilet. I called Bob and left him a message. He called me back not long after and asked follow up questions. He suggested that it may be a clog in the main drain and gave us suggestions on how to test if that was the issue. Sure enough, we have a clog in the main drain. He said if this is the case, he could recommend a provider to come out and clean it out for us if we didn't have someone we already use. I appreciated Bob's suggestions and genuine interest in figuring out the problem. I had called another company who obviously has a call center who wasn't willing to help diagnose what might be wrong. Instead, they said someone would need to come out and it would be tomorrow afternoon before they could come out. Who wants to wait to even figure out what the problem might or might not be? When I called Bob, he immediately wanted to help me figure it out over the phone! I appreciate that SO MUCH and trust that he wanted to help without trying to make a quick buck with a service call. After I got off the phone, my husband said, "I want to call him to do the work!" It doesn't sound like he does main drain cleanouts, but I left him a message to get the information of the provider he suggests. If they are as helpful as Bob on the phone, I will give them our business. It's refreshing to have talked to someone with such great and genuine customer service. We will use Stark's Plumbing Service the next time we have a plumbing need.
Description of Work: Helped us to figure out what services we will need for water coming out of the base of the toilet.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenna C.
01/2016
5.0
plumbing
+ -1 more
I look forward to having the work done, and feel we will be in great hands. I appreciate the customer service thus far, as it makes the process easier for us to navigate.
Description of Work: Starks Plumbing Service Inc. has not yet provided services for me, though they will do so on January 22. I contacted the company late Tuesday evening via the message features on Angie's List, and Bob responded almost immediately. My husband and I are looking to purchase, and then have installed, a new toilet. Bob has been helpful throughout this process as this is an unfamiliar area for us, responding very prompting to my questions. I have had numerous questions, and Bob has remained prompt, patient, and helpful with me, providing fantastic customer service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
CYNTHIA Y.
01/2016
5.0
plumbing, water heater repair
+ 0 more
Steve is both personable and professional. His work is excellent, and he leaves absolutely no mess afterwards. I've learned to value his recommendations. He is fair in pricing and tries to solve problems in a cost-effective way but with good materials. He doesn't rush the job. Instead, he takes the time to do it right.
Description of Work: Of the two brothers, I've only used Steve. He has helped me out several times in the past year, from installing sinks and faucets to stopping leaks under sinks. My mother has also used him to do an emergency install of a water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rich A.
10/2015
5.0
plumbing
+ -1 more
Bob Starks, with Starks Plumbing is my "go-to" plumber. As always, Bob he gets me on his schedule quickly, does great work, and does it quickly. He may not offer the cheapest rate, but he hustles the entire time, so that in the end, I know I get a great value! I used to do a lot of plumbing myself, but I know that usually means several trips to the hardware store to get things I didn't plan on or know I would need, skinned knuckles, and extended periods without plumbing. With Bob I know I will save a lot of stress and frustration.
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Maureen C.
10/2015
5.0
appliance repair, plumbing
+ 0 more
Bob is the best! I'm a first time homeowner and he explained everything and advised how to do things. Pricing was great and I'd recommend them to anyone!
Description of Work: Replaced hot and vold washer hookups, replaced toilet stopper, replaced kitchen sink handle, advised how to best fix showerhead.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
J.C. C.
10/2015
5.0
appliance repair, plumbing
+ 0 more
I would like to compliment Starks Plumbing Service for their outstanding response and service at my house in Greenwood, IN. I left Starks a "Schedule a Meeting" notice and Bob from Starks replied within 12 hrs and setup a service meeting on one of the three day's I had selected. Bob continued eMail communications with my son and me since the work was being done at his house. Bob showed up and performed the work which included work under the crawl space location on a drain that ran from the garage and into the sewer that was found in the inspection and proposed a solution since the pipe was split into the concrete of the garage. Assuming the same as Bob found we choose to plug the drain off and Bob also capped the open sewer line that was open and could have caused a backwash under the house. Bob also then work on the Washer connection that was not leaking on the cold water and closely fixed that issue. The washer has a lower and upper shutoff and the lower shut-off handle was broken and Bob was quick to let us know that hand type was no longer manufactured and he could put in a new shut-off value or leave it alone and save on the money since the value was fine and we had the Upper shut-off. I truly appreciate the professional and truthfulness that Bob showed, he could have cut it out and charged my son, but instead provided us advice that probably saved him a couple hundred dollars. We will be adding a new vanity into the bedroom and I will definitely reach out to Starks for that plumbing installation based on both Bob works and timeliness and his professional demeanorJust an outstanding experience
Description of Work: I had the following needs: -- Fixed Washer connection handle and cold water upper shut-off -- Broken garage drain to PVC pipe in crawl space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Dee Ann H.
08/2015
5.0
plumbing
+ -1 more
They were prompt, friendly, professional, and reasonably priced. i would definitely use them again in the future.
Description of Work: Installed a new kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
kathy S.
07/2015
5.0
plumbing
+ -1 more
I have used several different plumbers in the past, but Starks is now my only plumber! I called about my outdoor faucet that was spewing water through the vacuum-breaker attachment connections. More water was leaking than made it through the hose. Two hours after I left a voice mail I was called back, and about 20 minutes later, and even though it was raining quite hard, someone was here to assess the situation. I had said over the phone I thought the entire faucet needed replacing. I was told a part-replacement would solve my problem. I told him I was having difficulty attaching and removing the hose because the faucet was so close to the ground and he replied there was a 90 degree elbow he could add to make this easier. He returned the next afternoon with the parts and went straight to work. He quickly finished the job and started writing up the invoice. It came to $99 from which he subtracted 10% for my Angie's List coupon (he told me the first day to print this out). I was shocked at the price because the last faucet repair I had done -- by a different company --was $500. I had put this repair off for quite a while because I was afraid of the cost. I think my plumber was Bob, but I may have remembered his name wrong. He was fast, efficient, ethical, and kind. I am so pleased I chose this company through Angie's list!!! I just saved my membership fee several times over.
Description of Work: repaired outside faucet that was leaking badly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
MICHAEL R.
06/2015
5.0
plumbing
+ -1 more
Starks did a great job. He even went out of his way to save me money, including telling me I didn't need to do everything I had planned.
Description of Work: installed faucets and repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
LINDA B.
06/2015
5.0
plumbing
+ -1 more
Bob showed up on time, performed the job in a timely fashion. Everything was cleaned and neat.
Description of Work: Repaired water shut off valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
PAM P.
04/2015
5.0
plumbing
+ -1 more
I needed a new gas water heater. I called Sparks Plumbing and spoke with Mr. Bob Sparks. I mentioned there was no hurry to schedule me because my old water heater had been making these popping noises for some time and was still working. Mr. Sparks scheduled me for the following week and called before he arrived. Mr. Sparks also took the model number so he would know the correct fit and I liked this idea very much because this was a good model that had lasted me for eleven years. Mr. Sparks was very knowledgeable, professional, and courteous. He put a shut off valve to the water heater incase it ever leaked and explained the warranty and maintenance. I liked doing business with Sparks Plumbing and will certainly call them in the future.
Description of Work: Installed a new gas water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$825
Daniel H.
01/2015
5.0
plumbing
+ -1 more
Arrived quickly when contacted, very knowledgeable, provided quick estimate and brought new unit that day. Arrived next day and did install, Excellent install, neat, advised and install stainless catch pan, piped new pan to drain, very professional and courteous. Top notch service and will use again.
Description of Work: Replaced 75 gallon power vented water heater (300lbs) located in basement with new 50 gal power vented, drip pan and piping change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Joel B.
01/2015
5.0
plumbing, wells
+ 0 more
Bob and brother Steve are exceptional!!! Very professional, and considerate. I will only call these guys for my plumbing work
Description of Work: Replaced Sub Pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Bruce J.
12/2014
5.0
plumbing
+ -1 more
They're very friendly and professional. They've come out a couple of times to do small jobs and didn't charge us for anything. Everything was excellent.
Description of Work: We just had various small plumbing things. We had a new toilet put in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HELEN L S.
12/2014
5.0
plumbing
+ -1 more
All of the above services were performed. Bob Starks worked around my schedule to fix the things I needed done. He arrived promptly and work was done in a timely manner......this is always the case with the Starks Plumbing. He also gave me a senior discount which was appreciated.
Description of Work: installed new Delta seats and springs in kitchen faucet--flushed water heater==removed whole house filter==capped off back spigot==checked water softener for softness
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Debbie D.
08/2014
5.0
plumbing
+ -1 more
They arrived on time and were so efficient!! We bought a new shower head tried everything we could think of and I said "time to call the plumber" Well they fixed it and now the water flow is 100% better. Super company we highly recommend!!
Description of Work: removed garage laundry sink and worked magic on the master bath shower head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda D.
08/2014
5.0
plumbing, water heater repair
+ 0 more
I left a message and my call was returned the same day. Steve came out two days later to address the problems in the inspection report. He evaluated what the inspector had identified as a leaky wax ring on a toilet and determined that it was not leaking. He added an extension to the water heater relief valve so that it was in compliance with code and replaced faulty dielectric unions on the water heater. Please with the work, professionalism and price. Highly recommend.
Description of Work: I had a couple of plumbing related items that were identified on a buyer's inspection report which needed repaired to complete the sale of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Jeannie V.
07/2014
5.0
plumbing
+ -1 more
Beautifully! One of the first things Bob Starks pointed out was that it may not be necessary to totally replace both spigots (which was my original request) and that the job would probably be less expensive than he had quoted - gosh, that's too bad! Work is completed and in perfect working order. Starks Plumbing was responsive, professional, knowledgable and made such an effort to schedule my job at my convenience. This is a family owned business and the level of service, pride, honesty and caring about their work is rarely seen in 2014. I believe there is a significant difference in having the business owner provide service, as opposed to an employee who often has no investment in their job. I would not hesitate to recommend Starks Plumbing to friends and family! This was just such an unexpectedly pleasant surprise - thanks Bob!
Description of Work: Assessed condition of exterior spigots - both were leaking and spraying from behind the handle. One was completely replaced including the stem. The other (happily) just needed repairing and new faucet part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Pam P.
07/2014
5.0
plumbing, wells
+ 0 more
The appointment was made approximately 2 weeks ago, but Steve showed up exactly on time and completed the items in a timely manner. He is very pleasant and knowledgeable. I feel that the charge was very reasonable, and I would definitely use Starks Plumbing in the future.
Description of Work: Steve installed a new shut off valve for our water supply to the house, installed a new sump pump (provided by us) and cleaned the pit and also routed the pump to an exterior line.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Water Filtration and Softening,
Appliance Repair,
Drain Pipe Installation,
Natural Gas Lines,
Glass Block,
Air Duct Cleaning,
Screen repair,
Bathtub Restoration
FAQ
STARKS PLUMBING SERVICE INC. is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
STARKS PLUMBING SERVICE INC. accepts the following forms of payment: Check
No, STARKS PLUMBING SERVICE INC. does not offer free project estimates.
No, STARKS PLUMBING SERVICE INC. does not offer eco-friendly accreditations.
No, STARKS PLUMBING SERVICE INC. does not offer a senior discount.
No, STARKS PLUMBING SERVICE INC. does not offer emergency services.
No, STARKS PLUMBING SERVICE INC. does not offer warranties.
STARKS PLUMBING SERVICE INC. offers the following services: RESIDENTIAL PLUMBING SERVICES. WATER HEATERS. GARBAGE DISPOSALS. NEW FAUCET INSTALLATIONS. WATER & DRAIN LINES. SUMP PUMPS.
EXCAVATION WORK. SEWER OR SEPTIC TANK CLEANING. PUMP AND WELL WORK.