Service Plus Heating, Cooling & Plumbing, Inc.

Plumbers arrived on time. Completed the job with no other issues. The plumbers did a professional job.

Company recommended installation of a part for $150. I was convinced and agreed to this. After install, I realized the part was only a few dollars, was very easily installed, and they didnt even do it right. The new plumbing piece leaked immediately. Upon calling Service Plus back out to correct the issue, they would not without additional (inflated) charges. I fixed the problem myself for a few dollars in parts from the hardware store. Service Plus' work is substandard, they overcharge, and they will not even correct their own faulty work without additional charges.

The Pro came as promised. There was an unexpected surprise with the shut off valve but the Pro handled the situation professionally. The bathroom is a small half bathroom but the Pro was able to complete the work with no problem. He gave me additional information on the service plans the company had (which I purchased). He was accommodating to my schedule. It was a bit expensive but we are satisifed with the work.

They are not organized. I have talked to multiple people about the same issue and have called them about work not finished and they tell he it is finished. I feel like I have to argue with them. I would also like to have an itemized receipt to show all the charges because I feel I was overcharged.

They came promptly as promised. They gave estimate and followed through exactly. Water quality has improved dramatically from the ice cubes to the better tasting water to the coffee machine working efficiently again. Very satisfied.

I can not find words to express our disappointment at this time with Service Plus. An employee of Service Plus broke our AC/Heater unit during just a routine maintenance. Not just they did not repair it, but with a pokerface were offering us to brake the cost into payments ( and they admitted that it was their fault). And then ( of courseâ  )said, that the manager will call and manager of a manager, etc. Nobody called back, all the calls were initiated by us. Next day another guy came and proposed to replace the broken part and split the cost really So the 2nd day it is 95 degrees outside and no AC, (we have 1y.o and a 6y.o at the house) and we need to look for a new company to repair or replace the unit. We've done business with them earlier ( plumbing, pipe replacement, boiler replacement) but no more. We just simply think it is very wrong come to the house with a working unit for a routine maintenance and leave the house with no heater or AC and on top of that asking for a money to fix it. We are disappointed, upset, frustrated...

Great job on complicated plumbing issue and with a fair price.

Great service

Overall experience was uneasy. Was told one thing and the 2nd tech who came later in day did something different. Wasn t given a receipt till I called and it wasn t itemized on what was done.

The young men did a very good job

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They were all very nice and did a good job moving our gas line.

Friendly, professional and reliable.

They were on time and completed the installment of a garden tub and a water heater in a timely manner.

Nice peeps. Did excellent work. Made valuable observations and suggestions.

There were 2 technicians for 2 diff things: 1 did a fabulous job, the other was very poor.

basically they came by, did not diagnose the problem, took the service fee

Prompt, courteous, efficient

They were very quick to respond and their price was very reasonable. They came out the next day and repaired the issue.

Friendly and polite . Professional and quick

great choice. Got them from Home Advisor. Reasonable, and prompt

No comments.

Prompt and professional

It went fine.

These people are professional and they truly care about their clients. I was very upset when calling for help. The person who answered calmed me down and assured me that she would have the scheduler call right away. The scheduler did exactly that and also helped me to calm down. Made sure I was next on the list, once the home well pro (Tom) had finished the job he currently was on. Tom called later, about 30 minutes prior to arrival, to be sure I was home. When he arrived, he was courteous, did everything he could to keep my house clean as he worked, explained to me what he was doing and what he discovered and how he fixed it. Turned out to be not a huge issue - just something I did not know how to fix. He was very reassuring and non-judgemental. Spent some time teaching me about home wells. Very apparent that he knew his craft. I told him over and over agin how much i appreciated his help and his kindness. The repair cost was also very reasonable. I recommend this company. Will definitely contact them again if we run into home well issues, although I hope we won t have to!!! Wonderful experience, as my husband was out of town and I was having to handle something crazy and new on my own. Well done, Service Plus Heating Cooling abs Plumbing. You have a new fan in me. Husband is now a fan as well!