Seamless Restoration

very well. very efficient.

I will relate the details of the refund when it is received.

It was a rainy Monday, but the company arrived at our home at 8am and waited out the weather. They walked around the house with my husband and me to note any landscaping that was particularly fragile. (roses, hostas, mums and lilies). The supplies had already been delivered so the crew got to work. I didn't know what to expect with noise and mess and although there was plenty of both, the crew was very professional and efficient in their efforts. It took about 10 hours from start to finish and with only one rotten board to be replaced. This was the first roof replacement I have experienced and this company did it right! The owner was on sight numerous times to ensure everything was going well. He answered my countless questions and explained what would happen from beginning to end. I was quite concerned that the crew would never be able to pick up the zillions of roofing pieces, nails, shingles, etc. However, there was not a scrap of material or nail in sight after they were finished. They even cleaned out the gutters and the garage! I would highly recommend Seamless Restoration for a new roof or repair. They are professional, courteous, efficient and neat. Extra stars to the employees for stopping to meet our dog who had to inspect everything, snoop in their lunchboxes and insist on being petted.

As mentioned, the results were fantastic, they were very professional and thoroughly cleaned up the work site. They were very easy to work with. My real estate agent says the work they provided will make the sale of the property much easier and that my investment will be more than recouped by the added value and better curb appeal from the work that Seamless performed.

Per Angie's List, Seamless offered a $99 Roof Maintenance Package which states the following: Here's the Deal: $99 for a roof maintenance package Package includes: a roof inspection, caulking exposed nail heads on flashing, resealing around any unsealed pipe collars, exhaust fans, vents, and chimney flashing up to four penetrations, and any other general maintenance Checking for interior leaks that may not be noticeable from the exterior of your home Providing photos of other areas in need of repair and a summary report on any potential plan of action (if needed) May 6th. It was the first scheduled appointment to have them come out and inspect our roof for the $99 inspection advertised on Angie's List. The issue we have a water coming in through a 2" vent pipe that needs to be sealed and assumed this would be handled as part of their offer on Angie's List. I receive a phone call stating that our roof is higher than expected (2- story house) and that they would need a second man and much bigger ladder than what they had with them. I was asked to reschedule for the following week and I accepted, told them anytime the following Tuesday would work. May 13th. Beautiful morning and early afternoon that was warm and sunny. Give it until 4pm with no one showing up until I call the main office asking why no one was out and was told it was because of the rain in the area which started at 3:45pm that afternoon. Understandable and rescheduled for the following day. May 14th. No show and no phone call from them. May 22nd. After a week without a phone call from them, I decided to follow up to see what is going on and why I've had three missed appointments and have not received any follow up or explanation and called the office. Was given an apology and told that one of their field guys would call me soon. Field guy follows up and calls to tell me he would be heading out to the house for the inspection. 11:21am; Seamless arrive. One man, not two as stated previously needed for a roof that is higher like mine is. 11:23am; My wife calls to tell me that Seamless talked to her and told her with the age of our roof, he is recommending we touch base with our insurance company to submit a claim for roof damage for full replacement. 11:30am; I received a call from Seamless stating the same, looking at the houses around mine, and given the age of my roof, he is recommending that I submit to my insurance company and send them the claim number and they will handle the rest. I asked about the vent pipe and was told it was cracked and would need sealed (that I thought was covered under their inspection as stated on Angie's List) and that I would need a new boot as well, but he is suggesting the best thing to do is a full roof replacement though my insurance company. I asked how much the boot would cost and was told $40-$50 but that would only be a band-aid on the larger issue which is the entire roof needing replaced. (Our house was built in 2003). I tell him that submitting a claim to my insurance is out of the question as I recently switched home insurance companies and that if I was to submit a claim within a week of starting with them, I would then become uninsurable. He says he understands and states that we can do the band-aid fix and then submit a claim for the roof six months from now after I've been with the insurance company for a little while. Again, I state that a claim for a new roof is out of the question as I only need to have that vent pipe sealed. I was told he would call the office to get a firm date and time to seal the pipe for me and would call me back. 11:35am; Goes back to front door and tells my wife that he would get back to her with pricing on the boot and was hoping to get back for the repair in the next day or two but they were very busy. Gets in his vehicle and leaves the site. A summary report was left as noted in the package deal, however, the report simply states, "Suggest filing a claim for a complete roof replacement." They did not reseal any of the pipe collars that were leaking, nor did they come inside to inspect the interior as stated included in the inspection. Nothing was noted about any issues that were seen or needed to be addressed and was only told that I should submit a claim for full roof replacement. What seems interesting to me is that within two minutes of showing up at our residence, Seamless told my wife that the roof would need a full replacement. Two minutes is not enough time to have even taken the larger ladder that they needed off the truck, let alone inspect the roof in which I was previously told that a second guy was needed for a roof as high as mine even though there was only one employee that "inspected" the roof in two minutes. All in all, from show up to leaving was approximately 14 minutes in which I know I was on the phone with him for at least 5 of those minutes. I was expecting a roof inspection that would point out some issues that may need addressed in the near future and also expected to have the vent pipe sealed that was leaking as that work was stated in the package would cover, instead, I only received a suggestion for submitting a claim to my insurance for a full roof replacement due to the age of it and no other details, issues, or fixes. So for $99.00, all I received for my money was a suggestion to submit a claim for a brand new roof to my insurance company.

The service went fine. I thought that there would be some extra charges, but I haven't received the bill yet. They came within the time frame that I requested.

I want to start by saying that the two guys who came out could not have been nicer, or more polite, and that the scheduler was the same way, as he had to call me back to re-schedule 3 or 4 times. I appreciate very much that everyone was pleasant - it's just that these two guys were put in a pretty awkward position. It became crystal clear that the real goal of them getting up on the roof was to try and find potential insurance claim work they could then get moving forward. The fact that he had a tube of caulk with him was just a good reason to get up there. The fact that I paid $100 for them to come out fishing for work, while doing $20 worth of unskilled caulking, was in hindsight a little "scammy". I was/am having some leaking problems around a chimney that I was hoping they could give me some insight into. I was up on the roof the whole time with them and it became very obvious very quickly that they had very little if any roofing expertise. There was no help or advice they could give me. They then jointly were outwardly discussing trying to find any hale damage that my insurance would be able to cover - which they could not find as my roof had no damage. I then alerted them to another small dime size hole that had been poked into a shingle and down through the deck from a tree branch. It required them replacing a single shingle (of which I had extras available for them)... I assumed little things like this were the type of "maintenance" that a $100 roof maintenance package would be able to fix. They immediately called a superior to ascertain whether or not this little hole could be turned into an insurance claim - which it could not (nor would I have ever...). It turns out neither of them had the knowledge, or ability, to know how to replace a single shingle. (It's not hard,. but as I've seen roofers do before, it takes "peeling back" a couple of shingles above, then sliding the new one into place, nailing it, overlapping the originals, etc.). They both kind of sheepishly admitted they were not roofers themselves. As we were standing next to their company truck that had the word "roofing" stenciled on it along with siding, remodeling, etc., I pointed to it with a quizzical look on my face and they kind of rambled on about they just hire other roofers to do their roofing work. So - I totally get, and am fine with, someone being a general contractor and hiring out the specialty work. However, when you are collecting $100 for a "roof maintenance" package I would expect whoever is running around on my roof have the ability to fix a shingle. Is it just me? To actually get that shingle replaced properly, I called a reputable roofer (which I don't want to name here lest someone think I am pitching covertly for that company) who then came out and got it fixed in about 15 minutes - but unfortunately at a cost of another $150 due to the service call charge, etc. This should have been billed as a "$100 caulk a bit and look for insurance claim work" coupon. It was just a little disingenuous in my opinion. And again... I reiterate the guys were nice and polite and I feel bad giving this negative review due to them. They were just being asked to follow through with a kind of a shifty proposal that they did not have the skill set to see through.

They were great. I recommend them to anyone needing exterior repair work for their home.

Very well! They were very professional, answered my calls/texts promptly and very honest! I would use them again! We had another company tell me I needed an entire roof. After Seamless Restoration inspected the roof and no new roof was needed.

Complete story to long to tell everything. Work started Oct 15, 2012 - am signing the insurance check and my issuing my responsibilty check today May 6,2013. Original estimate of completions was 6 weeks - six months and two weeks later the nightmare is over. Now I can start repairing the damage left behind - cleaning up facia board corners and filling visible nail dimples on facia. Originally I wanted gutters put up but canceled them because of all the problems. The first sub contractor working on site (Construction Masters) began having an argument with the Seamless owner two weeks into the project and as a result was puting only one worker on site for days. Work stopped altogether on December 19, 2012. Construction Masters was finally fired by Seamless. Work began again on April 4, 2013 with another sub contractor doing the stucco repair. Mid April I was informed that the project manager left Seamless sometime in the winter and is now working for another roofing company but was still overseeing my job. Not sure how this works. No one should ever use this company. I don't understand how they continue to receive A reviews on your website. With all the problems encountered I met the owner only once and did not know he was the owner until days later when one worker told me he was. He never introduced himself as the owner of Seamless and If he had stayed anylonger on site I was going to make him leave because I thought he was a noisey neighbor or passer by seeing what was going on. The full nightmare would take me all day to write here. I have a four page diary of each days activities or inactivities.

I hired a neighbor to do a general repair of the exterior of my house as needed. As he worked through problems he stopped and pointed out the reason for facia and soffit paint problems - my gutters were rotten and leaking badly. As this was well beyond the scope of minor repairs I asked for advice and Seamless Restoration was recommended as a strong performer on the Angie's Listings. I called and they replied in person within just a couple of days. We did a walk around to examine all gutters and discussed what needed to be replaced and what was perfectly usable as-is. The front of the house was left alone as it is working well. The back and sides were replaced. The areas where the work needed to be done was explained, along with an explanation of the damage that was being caused by the leaking gutters. I'm not technical and the chat was handled at a level I understood. We scheduled the replacement, the workers showed up on time, dressed appropriately, with the correct tools and materials. They finished the work within the time estimated. The gutters and downspouts look straight and proper, nothing leaks and even following the heavy snows and ice I have no problems. Seamless Restoration was able replace only the gutters that needed to be replaced - there was no insistence on replacing everything and the workers were able to attach the new gutters to existing and there are no leaks. I would recommend Seamless restoration to anyone needing gutter replacement.

My parents were approached by a representative from Seamless Restoration after the hail storm we had in Sept. of this year wanting to check out their roof damage. Tim Rimedio was the gentleman that perfomed the examination of the roof and helped them with paperwork for the insurance company. He was very professional and was here to talk to insurance adjuster when he came. Unfortunately, the insurance adjuster denied their new roof but Seamless Restoration installed the roof of two of their next door neighbors and they are very satisfied with the results. If my parents' had been approved by the insurance company for a new roof I would have used advised them to use Seamless Restoration to install it because of the professionalism of their staff.

Everything with Seamless Restoration has been great so far, especially the guy we worked with. Tim was great. He was prompt and got everything done.

I was concerned about having Seamless or anyone doing the foundation repair as the damage had existed for many years and involved the main support. The project manager invited us to meet at another home currently having a similar repair to assure us that the team was capable of completing the repairs. All in all, we have been very pleased with the work done. John, the project manager went out of his way to ensure my mother would be comfortable as each phase of the job was completed. Each phase of the contract was well supervised and the quality of the work was very good. We had a problem with the plumbing a couple of months after the repairs were completed. Seamless came out that evening after 7:00 P.M. to correct the problem. We highly recommend Seamless Restoration.

Tim Rimedio was my salesman and point of contact throughout. Tim was very honest and upfront throughout - great communication, follow-up, and sense of urgency. Tim worked great with my insurance company, as I believe I ended up paying little to nothing out of pocket after it was all said and done. I had a hail storm come through and wipe out my roof, parts of my gutters, screens, children's play-set, trampoline, mailbox, and even my darn cars (why did I not park them in the garage - stupid). I was able to upgrade to a 3 dimensional higher end shingle than most were going with, ridge vents, and a few new low pro box vents in some areas. The roof looks great and something I noticed they did that most companies are not doing was painting the HVAC stack on top of the roof to match the new roof. This little attention to detail makes a world of difference and as these stacks are ugly but now its hardly noticeable yet all the neighbors who did not use Seamless (not many) have ugly rusted stacks. I do believe Tim did 10-15 homes atleast in my neighborhood and they all look fantastic. I was even able to convince Tim and the workers to put a roof and shingles on my kids play-set to match the house. The play-set had a vinyl roof that was destroyed from the hail... A few months after the roof was finished I reached back out to Tim as I noticed something I wanted checked while hanging Holiday Lights. Tim was all over it with a high sense of urgency - someone was to my home within a couple days. Again just recently in the summer I had Tim's crew back out again for a minor repair, no big deal, and again the sense of urgency was high and it was taken care of quickly with great professionalism, communication, and follow up. I have Tim and crew checking on some problematic leaks at my parents home now and they will probably be installing new gutters and gutter guards for them as well. If you hire Seamless Restoration you will not be disappointed, they are a premier company who takes their clients needs very seriously and view their clients as clients for life of which I am. Thank you Tim R. and crew at Seamless Restoration for a great experience!

They did a really good job and finished the work in a timely manner. I would recommend them to others.

New gutter installed on the back of the house. Their pricing was very reasonable.

They did excellent work. They had the best price and were able to restore the old deck instead of tearing it all apart and starting from scratch. They finished early and they cleaned up their mess real well.

I was approached by Project Manager from Seamless Restoration while doing yard work. He advised of hailstorms that ocurred last year and offered to work to get a new roof. Having been up on the rood recently, I knew that there was storm/wind damage to the shingles and vents. The Project Manager was high energy but polite. After the insurance company inspection, service was contracted. The work was completed in a timely manner. Post job follow-up has been adequate. I am still working out jobsite clean up and damage as a result of work performed.

They did a great job and were finished in one day at the price quoted (great company).

They were excellent. They were reasonable, friendly and timely. They were also reliable by coming when they said they would. I have already recommended them to people.

The whole process was very smooth and they did a FANTASTIC job. Millie was great to work with during the evaluation process. They did the entire job in one day. They did a great job with clean up as well.

They were outstanding. They were referred to me. Their professionalism stood out the most to me. They are a good company. They finished the whole job. Their cleanup was really good. They were very knowledgeable. I rate them high overall.

During a severe spring storm, my roof was damaged. After looking into several several companies, I decided on Seamless Restoration, mainly because of the Seamless Restoration representative Millie. They did a fantastic job replacing my roof. Seamless Restoration worked directly with my insurance company to insure that I received the as much as possible from my insurance company. During the repair, the crew was fast and professional. They were in and out in less than a day. At the end of the job, they did a very thorough cleaning up around the house. Except for my gorgeous new roof, it looked as if they had never been there. Millie followed up to make sure I was pleased with the repairs, which I was. I would recommend Seamless Restoration and Millie to anyone, in fact, I had Seamless Restoration replace the roof on my Mom's house.

I'm a elderly widow and my roof had been leaking for quite some time. There were water stains on my ceiling and dry wall damage in my kitchen. My son recommended Seamless Restoration, telling me that they had replaced his roof. Seamless Restoration inspected my roof and found evidence of storm damage. I also needed some repairs to my gutters an down spouts which they offered to do. They helped me file my claim and worked with my insurance company resulting in the total replacement of my roof as well as the repair of the interior damage. Seamless Restoration literally saved me thousands of dollars. I am so thankful to have found Seamless Restoration for my repairs. Millie, the Seamless Restoration representative was so pleasant and a joy to work with. All the work I needed; the roof, gutters and interior, was managed by Millie. It was completed in a timely manner and looked great, I am very pleased.