Russell Hill Contracting, LLC

Roofing, Gutters, Skylights

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Russell Hill Contracting LLC is a fully licensed, bonded and insured general contractor. We specialize in Insurance claims and Storm damage. With our expertise and partnership with licensed insurance specialist that can help work with your insurance company we separate ourselves with old world service and quality and we don't leave until we get it right. We know this industry has a shortage of knowledge, professionalism and proper execution and everyday we work hard to make a positive difference.

Business highlights

8 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Roof Inspections, Replacement, Repair, Flat, Metal, Storm Restoration. Windows, Siding, Gutters, Masonry, Tuck Pointing, Desks & Porches. Remodeling, Basements, Kitchens, Bathrooms. Flooring Hardwood, Vinyl, Tile, Ceramic Tile. Interior & Exterior Painting, Deck Staining, Counter Tops, Cabinets, Landscaping, Hardscaping, Retaining Walls, Lawn Care

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 151-213 of 213 reviews

Ellen W.
07/2017
5.0
drywall, roofing
  + 0 more
Work was fantastic, responsive to scheduling, calls, etc.
Description of Work: Repair roof leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
This was a fun job! You folks are so nice and easy to work with. Glad we were able to take of multiple leaks and get rid of the mold in the house by spraying the rafters and replacing the drywall and painting. As a family man myself that is something I'm always thinking of with kids in the house. Please call if you need anything Team RHC

Lillian C.
07/2017
5.0
roofing
  + -1 more
Excellent job. Very punctual, professional and friendly. Applied caulking around chimney flashing.
Description of Work: Leak around chimney. Checked roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Russell Hill Contracting, LLC
Another Big Deal! I'm glad that you only needed caulking. So many roofing companies just try to sell roofs. Thanks for letting us earn your business and I'm glad we could change your mind and show you that not all roofing companies are the same. Call us anytime! Team RHC

Alan T.
07/2017
5.0
roofing
  + -1 more
Went well. Responsive and easy to work with and schedule. Was particularly interested in one area. Inspected roof and provided suggestions. Suggestions were reasonably priced. Had the company back to fix problem areas
Description of Work: Ordered a Big Deal for a roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
Thanks for purchasing a big deal! You did have some major repairs but since we are not a huge company we have less overhead and it keeps our prices down we get to pass that on to the customers we work with. Thanks agan Team RHC

Tammy B.
07/2017
5.0
roofing
  + -1 more
Very well I'd hire this company again
Description of Work: Sealing pipes and fixtures on rook and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
I still have nightmares about this attic : ) This might be the longest and most narrow attic I've ever been in. It's only because of the addition. It makes me laugh that I face timed you from the attic to show you the problem that I think three other companies couldn't diagnose. I would happily do it all over again!!! Call anytime. Joe Hill

Bracken F.
07/2017
5.0
roofing
  + -1 more
Very well! Ramsey was amazing helpful in explaining was was wrong and how serious it was. Very informative
Description of Work: We had RHC come out to checkout our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Russell Hill Contracting, LLC
Thank you for the big Deal purchase! Ramsey is very thorough and it's one of big the differences when you deal with owners and not sales people. Thanks for the great review! Team RHC

Elizabeth S.
07/2017
5.0
roofing
  + -1 more
I really appreciated that he keep in touch and was prompt in responding to me. He was through and didn't try to get me to do work that wasn't needed. I would highly recommend Joe and will hire him for any roof work I need done.
Description of Work: Roof inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
Thanks for the review. Good communication is one of our biggest goals. It blew my mind when I found out how many companies came out and said you need a new roof. Some minor touch ups that aren't a 911 is you had. Glad we could keep it honest and looking forward to that call someday when you need us.

MARGARET H.
07/2017
5.0
roofing
  + -1 more
He was on time for the inspection and did a good job.
Description of Work: Hired for minor maintenance, did roof inspection

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
Another big deal that was great! The leak in your addition was a doozy to find. The attic space that was built on was a tight squeeze. We got it taken care of when no one else could and it was such a quick and easy fix. Glad we took care of that with the credit you had!!! Team RHC

Kelly S.
07/2017
5.0
roofing, house painters
  + 0 more
Very well. Good response time. Efficient. Professional. I would use again.
Description of Work: Painting exterior of house -trim work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Russell Hill Contracting, LLC
Thanks for the review! As much as we enjoy getting to know our customers. We hope our time interrupting your lives are just like this review. Brief, efficient, professional and you would use us again.

William R.
07/2017
5.0
roofing, chimney repair
  + 0 more
Joe and his crew were excellent! He quickly inspected the roof and provided a detailed scope of work. Throughout the process he communicated with me about his progress and provided details about the status of my roof. The work itself was excellent, and I am much more knowledgeable about my home as a result of working with Joe.
Description of Work: I needed a roof repair, chimney reflashing, and a soffit replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Russell Hill Contracting, LLC
It's always a pleasure anytime we can educate our customers. Whether we do business or not we'll be honest. So many companies today just want to sell you something. We give you the right information and with that you have ability to make good choices for your home. Call us anytime! Team RHC

Betty C.
07/2017
1.0
roofing
  + -1 more
The contractor said that shingle replacement did not qualify as a minor repair. He inspected the roof, took pictures for an estimate of repairs (which I could have received for free) and found no evidence that it needed the "minor repairs" that he stated were covered by the deal. The deal states: "Package includes a roof inspection (comma) minor roof repairs (comma) caulking exposed nail heads on flashing (comma) resealing around any unsealed pipe collars (comma) exhaust fans (comma) vents and chimney flashing up to 4 penetrations (comma) and any other general maintenance." I spelled out the word "comma", because the wording of this deal in no way implies or states that "minor repairs" only include those items described after the term "minor repairs". I have had multiple shingles replaced by contractors in the past for $75 each, and felt that my money was 100% wasted on this deal since this contractor insisted that the cost of a single shingle replacement would be $250. I cannot determine whether fault lies with the contractor or with Angie's list, as the deal description was misleading and I don't know who wrote it. Nonetheless, someone has my $99 and I did not receive any expected value.
Description of Work: one roof shingle replaced (minor repair)

Rating CategoryRating out of 5
responsiveness
4.0
punctuality
4.0


Response from Russell Hill Contracting, LLC
I definitely expected this. When I arrived it was an awkward conversation immediately with a tone of do this or else. When I was asked to do a major roof repair, I politely explained what the 99$ covers. You got very upset and tried to argue and made it clear I didn't know how to read the English language ( apparently there is a lot of commas ). I said I can I can see his point of view since in his eyes replacing four or five shingles on a tall and very steep roof seems like a minor repair. From reading the feedback it sounds like you didn't take my advice and call to get your money back. Thats unfortunate but you still have 30 days to get the full refund I mentioned. It was made very clear that I would be receiving a bad review since I didn't do the work. I did the inspection going over the photos with you to be polite. I reiterated to get a refund from Angie's List as they keep all proceeds from the big deals while we as contractors do what they ask and we have an opportunity to get a customer for life. Most of my experiences with this program are great and I get to make a lot of people happy. I would agree that the way this big deal is written is open to some interpretation. Most people just ask me if certain services are included. It's something I would advise people to do if there are any questions before you purchase a big deal.

Eadie B.
06/2017
5.0
drywall, roofing
  + 0 more
They were prompt, efficient and very professional. Would recommend them. Joe Hill is great.
Description of Work: Roof repair and subsequent repair of plaster ceiling and repaint.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
So glad we could get you taken care of Even better it was half our original quote. Sometimes you don't know how bad something is until you pull it apart. Fortunately yours was an easy fix! Thanks again Team RHC

Theodore R.
06/2017
4.0
roofing
  + -1 more
Inspection was accurate and complete.
Description of Work: Had an issue with one of the workers, but owner stepped up and rescheduled with professional results.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
Thank you for the review. We are a family owned and operated company and sometimes things slip through the cracks. More importantly we will always do things right. From customer service to any installation.

REBECCA M.
06/2017
4.0
roofing
  + -1 more
`Once the temperature warmed, they did the work in one day, as promised.
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
The weather is the one of the only aspects in our business we can't control. Thank you for understanding and we appreciate the review. Enjoy the new roof it really gave the house a face lift.

LS Davis D.
06/2017
5.0
roofing
  + -1 more
Mr Hill answered all my questions and said they would be back to fix storage barn roof.
Description of Work: Check roof of home and answered all questions. They repaired the storage barn roof.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$49

Response from Russell Hill Contracting, LLC
It was an easy repair. In and out quickly. So glad I could tell you about all the work you didn't need to have done. It burns my biscuits when contractors try and take advantage of people just because they don't know any better. Integrity is what separates the professionals from the rest. Thanks for the review. Joe Hill

Zach F.
06/2017
5.0
roofing
  + -1 more
We love our new roof! From the quote to the reconstruction, the job was done in the most professional and efficient way. This company completed the roofing job on the same day they started and cleaned up the area well. We've already referred them several times to family and friends! I was extremely impressed with this crew and would use them again! We couldn't be happier with Russell Hill Contracting.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
Thanks for the review! I'm happy that we could help in your time of need when you were selling your home! Good luck on the new adventures for you and the family!! Call if you ever need anything! Team RHC

Larry M.
05/2017
3.0
roofing
  + -1 more
We purchased a $49 Roof Inspection Deal with $250 Credit Toward Repairs with no restrictions on the pitch of roof. The pitch of our roof is 8/12. We received an email from Russell Hill after they received the order from Angie's List letting us know the Deal was for roofs with a roof pitch less than 8/12. Nobody cares to learn a company decides to change the fine print after going through the process. We decided not to do any business with this company and get Angie's List to refund our money.
Description of Work: Detailed inspection and evaluation of roof.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from Russell Hill Contracting, LLC
It's in the fine print when you purchase the big deal. Most homeowners over look that part. Before we did anything I was upfront about it. The money you were charged went all to Angie's List. We don't see a dime of it. We of course take care of roofs of all shapes and sizes but the $ credit doesn't go as far on a steeper roof as it's more risk for us. Angie's list has full control over how big deals work and operate. They determine the fine print. It's to protect the contractor as well as the homeowner. Angie's list sets these up so the homeowners get the fair price guarantee. I am sorry if I did a poor job communicating their policies. It was in the spirit of being honest and upfront so you wouldn't feel like we were trying to do a bait and switch. I am glad they refunded your money I believe that Angie's List really does care about people.

TODD H.
05/2017
5.0
roofing
  + -1 more
They arrived several times in order to be here when the insurance representative arrived.
Description of Work: Roof inspection and repair of minor roof nail pops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Russell Hill Contracting, LLC
Thanks for the Big Deal Purchase! We love these as we get to meet so many great people. It's so neat that you play in a big brass jazz band! Glad we could help with the insurance company they can be tricky! Luckily our home owners are protected by spartan claims when they choose to work with us. Call us anytime!

Jessica J.
04/2017
5.0
roofing
  + -1 more
Joe was very professional, called before arriving, and was right on time. He was able to even do the repairs while he was here to evaluate the roof! Very honestly priced for the quick repair instead of other roofers who had a much more expensive minimum charge. Very pleased with the whole experience and will definitely recommend them to my neighbors and friends!
Description of Work: We needed minor repairs on three shingles to complete inspection repairs to sell our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
It was nice to help you out today! Unfortunately so many roofing companies just want to sell you a roof even if you don't need one. I wasn't surprised that you had a few of them trying to do that to you. Karma is a real thing and we work and live by the golden rule. I'm glad I could tell you; that you didn't need a new roof or an expensive repair. Call if you ever need anything. Team RHC

Troy B.
04/2017
2.0
roofing
  + -1 more
The contractor was unwilling to provide a detailed scope of work. They simply said they would provide a roof better than the existing roof with all the bells and whistles. They asked for a copy of the insurance claim worksheet detailing the costs. I sent them a redacted copy of the worksheet. And asked them to provide an estimate and to separate the "bells and whistles". They were not interested in working up pricing and a scope of work. They simply wanted to take the insurance documents and proceed for there. It is possible there was not ill intent and just poor communication. As a consumer I am concerned when a contractor advises me he is throwing in all the "bells and whistles" and then wont provide the details.
Description of Work: I needed an estimate on a roof replacement. The insurance company had already worked up a claim to include the amount they would pay.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from Russell Hill Contracting, LLC
Angie's List members... Sometimes a poor review is a good thing in order for us to shine light on certain situations. I can appreciate anyone leaving a review on behalf of their experience with Russell Hill, but this isn't a fair assessment of what transpired. After the members initial inspection and our recommendation of filing a claim the AL members roof was purchased by his insurance. At that time he informed Russell Hill that he would be getting other estimates from other companies for the work as well as wanting multiple estimates from RHC with different scopes of work. We informed him that we had no issues with providing a detailed scope of the projects, but he was emphatic on pricing and breakdowns. We always try to be transparent with every customer, and we ask for the same, but we didn't get it in return. In our experience, we've unfortunately dealt with customers that shop price in order to pocket money and ask us to eat deductibles. That is insurance fraud, and as a company we will not be involved or put ourselves in a position for legal ramifications. We advised the customer of our concerns and respectively pulled ourselves away from the job. We love to earn business, but sometimes you need to know when to walk away.

Natalie M.
02/2017
5.0
gutter repair, roofing, siding, chimney repair
  + 2 more
Joe and Ramsey went above and beyond for me. Came out on very short notice for us since we were in a time crunch on whether to buy this house or not. They were both more than knowledgeable, walked us through every detail on the roof and the attic. I was extremely pleased with the follow up and pictures provided post inspection. I will be using their services in the near future and i would absolutely recommend them to anyone. Thanks Joe & Ramsey!
Description of Work: I needed a thorough roof inspection before buying my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
Thank you for the great review! We were very happy to assist and glad we could help you with this process. Please let us know if we can be of assistance down the road as we look forward to working with you in the future. Team Russell Hill 317-840-7480

Heidi B.
01/2017
5.0
remodeling, roofing, chimney repair
  + 1 more
Joe called me back right away and was incredibly transparent about who I should reach out to because his areas of expertise didn't exactly match what I was looking for. He was incredibly helpful, thoughtful and gave advice for who could get me the correct quote. And he even offered to be a sounding board if I had any questions or thought any information I got from other contractors was fishy. An awesome guy - would highly recommend!
Description of Work: I contacted Joe about getting a quote for some minor home repairs required to sell my house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
We are very appreciative for your kind words! Though we never want to turn down business, we are very aware that we may not be the best fit for every project that comes our way. We want to be as transparent as possible to ensure that every customer gets the best advice, customer service and quality possible. Please let us know if we can be of further assistance and we look forward to working with you in the future. Team Russell Hill 317-840-7480

Dawn L.
01/2017
1.0
roofing
  + -1 more
They said they went to the house was suppose to take pictures of what they found. Never sent info to me . Keep on giving excuses. I really want my money back.
Description of Work: Do not know . Never met the owner.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Russell Hill Contracting, LLC
[Member Name Removed] I was surprised to see this. I know you not having the internet at home has not been helpful. But after understanding the situation your're in, it is a pickle. The city is fining your home(parents home) because of the conditions and the neighbors that are trying to buy it because its the next up and coming area is causing you a lot of frustration. After finding out that you had a contractor come out and do sub par work and they are wanting more money is an awful place to be. I'm glad that we are still trying to help you with practical advise so you don't get in a worse situation. I am looking forward as we work for solutions to help get you what you deserve. Thanks again Joe Hill Owner 317-565-3074

Ellen W.
01/2017
5.0
drywall, roofing
  + 0 more
Hired to investigate a roof leak. gave us a quote for repair, but between winter weather and finances have not been able to get the work scheduled, so will schedule that portion later in the spring.
Description of Work: Roof Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
Thank you for your review. Please let us know if we can be of further assistance, and we look forward to working with you in the future! Team Russell Hill 317-565-3074

Willard M.
01/2017
5.0
roofing
  + -1 more
The inspection and minor repairs went very well. They responded very quickly and were very professional. They identified some other issues and provided an estimate. They provided pictures of the problem areas and suggested solutions. I ultimately went another company for those repairs due to past experience with the other company and lower price.
Description of Work: Roof inspection and minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Hill Contracting, LLC
We appreciate the kind words and the opportunity. We're glad that you found a contractor that could meet your needs. If you would need our services down the road, please don't hesitate to call. Team Russell Hill 317-954-2690

Dianne D.
01/2017
3.0
roofing, chimney repair
  + 0 more
I thought their estimate was high for the chimney repairs. Found another contractor who replaced the entire chimney above the roof line rather than repairing it for a significantly lower cost
Description of Work: They did the inspection and gave an estimate to repair the problems they found.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from Russell Hill Contracting, LLC
Ms. [Member Name Removed]... we are happy to hear that you found the contractor to resolve your issue. Though we did not earn your business, we appreciate all feedback, both positive or negative, to be used as learning experiences to help perpetuate this company to the next level. We hope you consider Russell Hill Contracting in the future. Team Russell Hill 317-565-3074

Contact information

628 Northview Ave, Indianapolis, IN 46220

http://russellhillcontracting.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Skylights

FAQ

Russell Hill Contracting, LLC is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Russell Hill Contracting, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Russell Hill Contracting, LLC offers free project estimates.
No, Russell Hill Contracting, LLC does not offer eco-friendly accreditations.
No, Russell Hill Contracting, LLC does not offer a senior discount.
Yes, Russell Hill Contracting, LLC offers emergency services.
Yes, Russell Hill Contracting, LLC offers warranties.
Russell Hill Contracting, LLC offers the following services: Roof Inspections, Replacement, Repair, Flat, Metal, Storm Restoration. Windows, Siding, Gutters, Masonry, Tuck Pointing, Desks & Porches. Remodeling, Basements, Kitchens, Bathrooms. Flooring Hardwood, Vinyl, Tile, Ceramic Tile. Interior & Exterior Painting, Deck Staining, Counter Tops, Cabinets, Landscaping, Hardscaping, Retaining Walls, Lawn Care

Contact information

628 Northview Ave, Indianapolis, IN 46220

http://russellhillcontracting.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day