Rockstars Auto Reconditioning

The first time was great! Great management from a girl named Jackie. About 8 months later, I got in another minor accident and had to have the bumper replaced again. This time the staff was completely different. They ordered the part and I took my car in. A few days later when they told me the car would be done. I went to the place and noticed my car in the lot without the bumper on the car. I was told that they were having trouble getting the bumper on due to some previous damage with the fender. A day later I was told the car was finished. I went in and the bumper was half hanging off. They guy told me that some pieces were broken in the fender and the bumper couldn't fit on exactly right. I later found out they had dropped the bumper multiple times trying to get it on and I believe they must have damaged more of the car in the process. Overall it was a poor job on their part. I took the car back and they told me I must have done something to cause the bumper to be hanging like it was. It was different employees even that time I went back. They offered to screw the bumper into the car with a bolt. I wish the experience the second time and that last time I went back would have been like it was the first, However it wasn't.

Great. Just stopped in without an appointment and they had time todo in immediately .

Not well. I called Rockstars due to its high rating on AL and inquired about an estimate (had to leave a message). About 10 day later, I received a TEXT MESSAGE asking for photos and promising an estimate. I complied with the request and sent photos 5 days ago. I've since texted back and called twice to inquire about status of the estimate -- no response. Voicemail is full. These folks may do good work but if they can't even respond in TWO WEEKS to a simple inquiry or hire someone to answer their phone, they are off my list of providers.

they forgot to detail the car. Seems like a confused operation

They got the job done quickly and efficiently. Both cars turned out great. Will definitely use again.

They removed several dents, installed a new headliner, and I got half price off a full detail with a special they were running (even after using Angie's List deal for the dents). Car looks great and for all the work done the cost was reasonable.

They did phenomenal. I was shocked at how quickly he removed a large door ding from my car. The body was curved where he had to remove the ding-- so I wasn't sure how well it would go. I arrived at 5:15 and by 5:50, I was on my way out. Would've been worth it even without the $99 deal that they offered. Will definitely go back if I need to have any body work done to either of our cars.

Received reasonable estimate after obtaining several unreasonable estimates from other repair shops. Repair time (2 days) needed to be extended one day so Rockstars provided a loner car.for the extra day. One problem was that the paint corresponding to VIN of the car did not match the paint on the car so Rockstars took the extra effort and time to match the paint perfectly. Can't even tell there was a scrape! I recommend them highly!

They did an amazing job. The door looked perfect.

The car looked great when they were done and the price was much less than a quote I got from our regular repair shop.

They were awesome, would definitely use them again.

Awesome. Provided service as quoted

Rockstar was great to work with start to finish. They gave a detailed quote and explained all aspects of the job. They provided rental car services on site making it easy to drop off and pick up my car. They quality of the job was excellent. They matched the paint color perfectly. My car is completely repaired back to its original state. I would highly recommend to anyone needing auto reconditioning.

The work was excellent and scheduling was good. I scheduled about a week out. They were easy to work with and I felt listened to.

I was completely impressed not only with the high level of customer service but the pride/quality that the Rockstars staff puts into their work. When I picked up my car the quality of work exceeded my expectations and the price was very reasonable. I can honestly say that my car looks much better now than it did when I purchased it twelve years ago. I would strongly recommend Rockstars Auto Conditioning. Special thanks to Jackie (Sales/Customer Service), Blake (paintless dent repair) and Crystal (bumper and wheel work)!!!

Excellent. Great job and personable service with smile and humor!! Nice, honest, professional and good hearted people!!

Jackie & her crew were outstanding! Got the work done super fast and great quality. Thought I had to replace a $1200 crunched front bumper, they were able to fully restore it for $350..

Perfect job, friendly people, easy to schedule, and competitive price. Couldn't ask for more.

The people that work at Rockstars Auto Reconditioning are great! First of all I am a military person myself and they are very pro-military! They even have a few veterans that work there. I was always well informed on the status of my car and parts that were ordered. They have great installers there, that will go the extra mile to stay late to work on your vehicles and take time out of their schedules to do so. You can tell that everyone at Rockstars is very passionate about what they do and how the clients are taken care of. I have been in the Indianapolis area since I was in middle school and always had custom jobs done to my rides. I would have to say that I am done searching for a one stop shop for my vehicle and have finally found a home!!! :) Josh-

Our 2004 Honda Accord needed some body work from normal wear and tear that had just added up over the years. There were some large, deep door dings, rust around the edges of the hood (a typical problem in that model year), and a cracked front bumper from hitting a large chunk of frozen snow. Rockstars gave us a lower estimate than anyone else (including Maaco), they were friendly and professional and did very nice work. They were referred to me by a friend or I'd have never thought of them for regular body work. I thought they were just for customization. They often have expensive exotic cars sitting out front waiting for work to be done. But our humble Honda got great treatment for a very good price. The front end looks very nice and you can't even see where the biggest, baddest door ding was. They do a lot more than just body work and can customize about anything. I'll definitely head back there for any future cosmetic auto work.

It was the worst experience I have ever had with a shop of this kind. It was a 2 1/2 month wait for them to put glue over the exterior and interior tears. They also replaced a rusted out rear bumper and put on a bumper that had rust on it also and hid it with stickers and a big magnet. I was told over the phone that it was a "nice chrome" bumper, but dropped in unannounced and let them know my dissatisfaction. The total job was to include new chrome bumpers, alarm, cosmetic repair and driver power seat which totaled over $2700! In the end all I paid for was glued together armrest and vinyl top and a partial rusted rear bumper. The job should have been free, but cost $746 of my hard earned cash. I would avoid this place at all cost.

Gave me a great price and even suggested going to Car Max for a free estimate to see if it was worth fixing. He did not have to do that and it was greatly appreciated. Even if I do not get this auto fixed I will go to them for all other services such as detailing etc. Great, honestly business.

I went to Rockstar for an estimate on lrust spots on the wheel frame of my back doors. Jackie,the wonderful receptionist was most patient as I found my way to Rockstar having forgotten that Hague road vers to the left after 96th St. I ended up calling her 3 times! Brandon came out and looked my car over. He was sooo honest and said it would be better to sell the car than to pay to have it fixed. He said it would not increase the value very much and although I have a good looking car that runs well with low mileage, it is 11 years old and the rust had gone all the way through. I did ask about the rubber window lining--no problem. I scheduled this for 2 days from when I first visited, had it done in about 1/2 hour and I used my $25 coupon in Angie's list. I will definitely go back to Rockstar for any work I need done. They are honest, efficient and extremely prompt. I am most satisfied.

My car had been hit in a parking lot. There was a dent and transfer paint on the fender. David Wych looked at my car and called in another associate to confer. He told me the price and how long it would take and said they would do the best they could to get the paint marks off. I took a seat in the waiting room and before I knew it they were done. It looked like nothing had ever happened to the fender! I was so pleased! I was recommended to go there by a friend who has used them and I was not disappointed! I would highly recommend them!

I took my car to Rockstars for many cosmetic improvements. When I first brought it in, the owner looked over the car and took note of all the things I wanted repaired, then later emailed me a detailed estimate for everything. I decided to have half the work done now (headliner replacement and windshield replacement) and save the rest for later, when I had more money. When I got the car back, I noticed a wind-whistling noise through the windshield and a slight rattle in the ceiling (where the headliner was replaced). I emailed the owner, who told me to bring it back and they would give me a ride to and from anywhere I needed to go while they corrected the problems. The shop manager called later to say that the rattle had been fixed, but that the wind noise was coming from the area where the side mirror was missing, but I didn't think so, since that mirror had been missing for two years with no resulting wind noise. I disagreed, and emailed the owner to say that I would like the windshield re-sealed. When I went to pick up my car that afternoon, I was stunned to hear that they had ordered some sort of clips for the windshield AND a replacement side mirror, and they would paint it and install it the next day, free of charge. Free. How many businesses do you know that would treat a first-time customer this well? And it's not like I drive some fancy car where they might be hoping I'd tell all my rich friends--it's a 2001 Honda Civic that they are lavishing that TLC on! The mirror looks exactly like the original, there's no more wind noise, and not a hint of a rattle in the ceiling.