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Roby's Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Welcome to Roby’s Plumbing! . Our plumbing company comes highly regarded by many loyal, satisfied customers because we have been in the plumbing business since 1955! Our dedication to excellent plumbing service is unrivaled by the competition. Outstanding skill, experience, and attention to detail allow us to provide affordable solutions for all your plumbing problems. Roby’s Plumbing has serviced the Anderson, Indianapolis and surrounding areas for more than 50 years! 12 employees. No subs. Charges a flat rate. No travel charges. Extra charge for after hours service. License number: cp88600767. Senior Discount-$20

Business highlights

70 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.

Services we don't offer

Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,337 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 1337 reviews

Dan & Joan F.
01/2018
5.0
plumbing
  + -1 more
I emailed on a Thursday night hoping to get it fixed Friday before the weekend. They responded Friday morning that they could come that day and did. (Other plumbers I emailed were not available that quickly.) He was able to determine what the problem was and gave me an estimate to replace the faulty part. While he was there, I asked about a shower problem and he fixed that too. I was very pleased with the responsiveness and availability. My only disappointment is that I thought I was charged a lot of money for two repairs that took a total of an hour and only one trip to the house. I think the repairs may be a fixed price that would be the same if they were done separately, but I didn't ask nor did I negotiate, and maybe I should have. I was very grateful that they came out that first day and could fix the tub, especially since I had company for the holidays, so I just accepted the estimate, not knowing how much work would be involved or how much the parts cost. But the total did seem a little high.
Description of Work: I had a tub faucet that was sending a lot of water out from under it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

James R.
01/2018
5.0
plumbing
  + -1 more
Contractor arrived on time and completed project as requsted.
Description of Work: Repaired/replaced water valves under sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob G.
01/2018
5.0
plumbing
  + -1 more
It was a Saturday afternoon and I called a number of plumbers. Roby's was the most responsive by far. Dave was out at the house within the hour and was excellent at dealing with the problem. I greatly appreciate the work they did and how quickly they responded.
Description of Work: Over sump pump line froze up and both pumps (primary and backup) were churning like crazy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Craig R.
01/2018
5.0
plumbing
  + -1 more
Went great, Mr Hailey came out and surveyed the premises, and was able to attach the machine near enough to remove the frozen blockage, Work was completed quickly. Great service, courteous and very professional.
Description of Work: Had frozen pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Anthony S.
12/2017
1.0
plumbing
  + -1 more
What an incredibly unprofessional company! Called to have Roby look at easy problems in a rental. They called the renter to schedule and decided that since I have had "several companies" out to look at the property that they didn't want to do work for us. Yes, we had a drain company out to do a camera scope and one to come out to fix the drain issues. That all went fine. The last plumbing company came out to look at this issue, promised a quote and I never heard from them again - so I called Roby. This company made assumptions on incorrect information and decided I was the problem. They topped it off by saying they weren't interested in the work even though I had never talked to them about it (other than to schedule) and they never even visited my property! Steer clear! It's obvious they don't need or want your business. Nobody should be treated that way.
Description of Work: General plumbing - toilet, tub fixture.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0


JOYCE S.
11/2017
5.0
plumbing, home remodeling
  + 0 more
Rob had to visit 3 times before the required parts were available. Fortunately they don't charge for each visit. We decided to order the parts ourselves to save money and it took two attempts to get them all.. Rob was very helpful in showing us which ones to order. He accomplished the removal of the old tap and installation of the new one very efficiently.
Description of Work: Replace kitchen pull down spray tap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Tiffany A.
10/2017
1.0
appliance repair, plumbing
  + 0 more
Roby's sent out Dave to repair my washing machine. Soon as I opened door, Dave was not personable and a bit rude. I showed him where the laundry room was located. He immediately told me there is trip charge of $135. This was never told to me by Robys. I said ok. After he looked at the washing machine for about 2 minutes. He tells me both blue handles need to be replaced. I asked him how did he determine that, he rudely said don't you see water around them. Then he goes on to tell me that my brand new hose need to be replaced. I asked how did he determine that, he said, I don't know. I immediately kicked Dave out of my home. I ended up calling another company who determined that my washing machine is in perfect condition and connected everything tightly for me and didn't charge me anything. The leaking water issue I had was from my half bathroom toilet.
Description of Work: Washing machine repair.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Edward B.
10/2017
5.0
handyman service, plumbing, drain cleaning
  + 1 more
Very well. Job was completed with a complete explanation as to what the problem was and the fix. A professional job from beginning to end. We would hire this company again.
Description of Work: Small plumbing job - leaking drain under sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert H.
09/2017
5.0
plumbing, water softeners
  + 0 more
Ok, just surprised by how much it cost.
Description of Work: Hock up water softener.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Roger R.
08/2017
5.0
plumbing
  + -1 more
Service person was very professional. Problem was diagnosed quickly. Pipes were cut, cleaned and repaired in a timely fashion. Did not experience any leakage after the job was completed.
Description of Work: Cleaning out clogged drain system. The job required cutting pipes in the basement in order to reach the blockage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ladine H.
08/2017
5.0
plumbing, water heater repair
  + 0 more
Amazing. Professional, took time to explain my options with no hard sales, gave suggestions, cleaned up well after install! Friendly to my dogs!
Description of Work: New gas water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris P.
08/2017
2.0
plumbing
  + -1 more
$270 quote was unreasonable in my opinion for labor only. Quote did not include installing access panel
Description of Work: Cut out drywall and Replace universal valve in shower. Replace cutout with access panel. Valve and access panel provided by customer. Estimate was for labor only

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
punctuality
5.0

$270

Robert S.
08/2017
5.0
plumbing
  + -1 more
I have no comparison for their price.
Description of Work: They did toilet repair.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lori H.
08/2017
5.0
plumbing
  + -1 more
sump pump replaced immediately. No back up system unless I paid 1700.00 just for the back up system. The main pump for the smallest size pump I thought was pricey. They didn't ask what size pump we wanted. But it did save us from an impending flood.
Description of Work: install sump pump and back up battery pump

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$549

Michele L.
08/2017
5.0
plumbing
  + -1 more
Great! I was able to fix the problem myself with his suggestion.
Description of Work: Had question about a shower fixture. Was going to hire them to come out and gentleman gave me a suggestion about to fix it myself, first... his suggestion worked! I called them back to express my thanks!! Would call and hire them again for any problems I have. What integrity they showed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I am still considering them. I recommend getting a quote.
Description of Work: I got a quote on a furnace. It was for a furnace for a mobile home and it was for $3000.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOE J.
06/2017
5.0
plumbing
  + -1 more
They looked it over. Told us it looked like is hadn't been working in a while and only was taking in condensation from our air system. They said they could put in a new one that day and they did it all in about an hour.
Description of Work: Wanted someone to check on sump pump and advise us if it was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

PATTY V.
05/2017
5.0
water heater repair
  + -1 more
Job went smoothly. I have used Roby's in the past and also have had good service. Dave was prompt, courteous and was great at answering my questions.
Description of Work: Replacing clogged hot and cold water connections on top of the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Mike M.
05/2017
2.0
plumbing
  + -1 more
Poor business practices in place here. Didn't show for appointment.
Description of Work: Made a appointment last week for Monday at 8:30. At 8:10 I get two calls within 3 minutes of each other that go to my voicemail as I was working from home. I promptly return the call at 8:18 to be told they sent the plumbler to another all since I didn't answer. They were supposed to be here for the appointment not call so they can cancel. There was no mention of them calling 15 min before they are supposed to be there when I set the appointment. So because some people fail to keep appointments they treat all potential customers as not responsible. Not a good practice if you ask me. Not respectful of my time. Btw. The voicemail just asked that I call them, there was no mention of they were canceling my appointment. It would have possibly been different if I had made the appointment many weeks ago. I made it last Friday.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Timothy B.
04/2017
5.0
plumbing, home remodeling
  + 0 more
Great. We're very pleased with the installation. Experience was better than expected. Plumber was very knowledgeable.
Description of Work: Removed and installed kitchen sink and faucet, transferred waste disposal. Replaced overflow gasket in 2nd story tub. Installed faucet and shower assembly first floor tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Steve & Donna B.
04/2017
5.0
plumbing, wells
  + 0 more
We've used them the whole time we've been in the house, which has been about eight years or nine years. I'd give them an A on everything because they're the only ones we call. It took maybe, I'm gonna say three hours maybe to replace that pump and there were two people who came to do the service. They were fine; they were great.
Description of Work: They replaced our sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Daniel J.
04/2017
5.0
plumbing
  + -1 more
Fixed. Repair Rep was very friendly, knowledgeable, courteous.
Description of Work: Leaking kitchen sink faucet repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan T.
04/2017
4.0
plumbing
  + -1 more
All good, except drainage pipe just laid on the floor over floor drain. Called another plumber in to rout the pipe directly into floor drain hole with cover
Description of Work: Utility sink install with plumbing and drainage

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CONNIE & TOM N.
04/2017
5.0
plumbing
  + -1 more
very well and they followed up after as they said they would
Description of Work: Help with sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlen B.
03/2017
5.0
plumbing
  + -1 more
They are always professional, on time, and very good. The price was a little higher than I thought it should be, but I guess it was standard prices.
Description of Work: They installed a new toilet. The price was for the toilet and install.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700


Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CO88600767
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Appliance Repair,
Heating and Air Conditioning,
Handyman Services,
Natural Gas Lines,
Septic Systems,
Bathtub Restoration,
Electrical,
Drain Pipe Installation,
Garage Doors,
Water & Smoke Damage

FAQ

Roby's Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 AM

Tuesday: 7:00 AM - 5:00 AM

Wednesday: 7:00 AM - 5:00 AM

Thursday: 7:00 AM - 5:00 AM

Friday: 7:00 AM - 5:00 AM

Saturday: Closed

Roby's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roby's Plumbing does not offer free project estimates.
Yes, Roby's Plumbing offers eco-friendly accreditations.
No, Roby's Plumbing does not offer a senior discount.
Yes, Roby's Plumbing offers emergency services.
Yes, Roby's Plumbing offers warranties.
Roby's Plumbing offers the following services: Plumbing, Water Heaters, Water Softeners, Drain Cleaning, Gas & Electric Conversion, Pump Sales, Repair & Installation. Gas Water Heaters.
Sewer Hook-Ups, Water Service Hook-Ups, Exterior Water & Sewer Mains, Roofs & Install Solar Water Heaters.

Contact information

9249 Castlegate Dr, Indianapolis, IN 46256

http://www.robysplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 AM
Tuesday:
7:00 AM - 5:00 AM
Wednesday:
7:00 AM - 5:00 AM
Thursday:
7:00 AM - 5:00 AM
Friday:
7:00 AM - 5:00 AM
Saturday:
Closed