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REX MAY PLUMBING, INC.

Plumbing, Wells and Pumps, Drain Cleaning,

About us

FAMILY OWNED & OPERATED. NO SUBS. ADDITIONAL ADDRESS: PO BOX 36007 INDIANAPOLIS IN 46236. ADDITIONAL CONTACT: PAM MAY.

Business highlights

56 years of trusted experience

Services we offer

NEW, REPAIR, REMODEL, PUMPS, WATER HEATERS, DRAIN CLEANING, WATER LINE, SEWER INSTALLATION.

Services we don't offer

HEATING OR A/C.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 181 reviews

ROBERT L.
01/2010
5.0
water heater repair, wells
  + 0 more
It's been perfect and they have never had a return on anything they have ever done. It's always been exactly what they said it would be. They are professional. They came and did what I wanted done and gave me a decent price. They are always just what you expect, that's why I've kept them for so long. They are always the same and I've never had a return call or a complaint, it's just what you would hope for.
Description of Work: We've used Rex May Plumbing & Pump Service for wells and water heater work. We've used them for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

ROBERT L.
01/2010
5.0
plumbing
  + -1 more
They are always very good. They are always prompt. Every job they have ever done has been done right and reasonable. I can't say one bad thing about them. I have recommended them to neighbors. I would give them an A on everything. I haven't used anybody else for 35 years.
Description of Work: We've used Rex May Plumbing & Pump Service for years. They recently stopped some dripping faucets and put a new faucet on an outside hose line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

REBECCA J.
10/2009
5.0
plumbing
  + -1 more
Rex May Plumbing is awesome! The service was awesome! The people at the office were awesome! The plumber himself was great! I was pleasantly surprised at how cheap the price actually was.
Description of Work: I used Rex May Plumbing and Pump Service because I had a drain problem. It turned out being lint from the washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHEN C.
10/2009
5.0
water heater repair
  + -1 more
They are a local company, and we have known them for a long time. They are just good people who do good work. Their price is probably correct.
Description of Work: I use Rex May Plumbing & Pump Service. They have done a number of different jobs for me. They installed a new water heater at their last visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James W U.
09/2009
5.0
plumbing
  + -1 more
They are extremely reliable and very nice people. The owner of the company supervises the work and sees to it that the job gets done. The quality of their work is good and I have been satisfied with their service.
Description of Work: They fixed the water line coming into my water heater. I have been using their service for a number of years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARLENE M.
09/2009
4.0
drain cleaning
  + -1 more
In calling the office, they were responsive and pleasant, and in setting up the appointment, they seemed to want to be accommodating to get there as soon as possible. They have done work for us before a number of times and I would keep calling them back. They are on time and they charge a fairly decent price but I don?t know what to compare it to. I would recommend them.
Description of Work: We used Rex May Plumbing & Pump Service to run a Roto-Rooter kind of pipe down a drain and clean it up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SARA SUTTON B.
08/2009
5.0
plumbing
  + -1 more
It was great. They are very clean and careful. I have used them for nearly 10 years, and I am always happy. If there is ever anything wrong with their work, then they return free-of-charge to fix the problem. They are my plumbers of choice.
Description of Work: They reactivated an old bathtub for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRISTINA P.
06/2009
5.0
plumbing
  + -1 more
I called the day before. They arrived when scheduled. I asked them to replace 2 outside water faucets which were leaking. But after discussing the problem with the repairmen, they said they could replace only the knob & valve assembly which would fix the leaking and only take a few minutes (and the cost would be a lot less too!!). The facuets work like new and I'm happpy. They could easily have over sold me and they didn't. Also, the repairmen were very positive and motivated to do whatever I asked.
Description of Work: Replaced the knob & valve assemblies on my outside water faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188.44

DON L.
06/2009
5.0
plumbing
  + -1 more
Rex May guys were professional, quick, clean and friendly including the delightful lady that sets up the appointements. I used to bid my plumbing work out but have found that I always end up with Rex May.
Description of Work: Replaced sewage pump in sealed basement pit and replaced parts in a toilet tank, cleaned up and hauled off old pump and parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

SUSAN R.
06/2009
5.0
plumbing
  + -1 more
I was looking for a new plumber. Our current one was getting way too expensive. Basically pot luck when I chose Rex May. Same or next day service. Quality work and quality parts. Pricing was great. Glad I found a plumber who does great work at a reasonable price.
Description of Work: First job was the replacement of our outdoor water spickets. Second job was the replacement of a faucet and repair of a leaky shower handle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

PATRICIA M.
03/2009
5.0
plumbing
  + -1 more
They were right on time and worked quickly. Very professional.
Description of Work: REPLACED 3-1/2" SWEAT VALVES WITH 3 NEW COMPRESSION BALL VALVES AND ONE NEW ANTI-FREEZE REAR SILLCOCK TO OUTSIDE. REPAIRED TUB FAUCET (MOEN) CARTRIDGE AND SEALED AROUND FAUCET PLATE AND SPOUT WITH SILICONE-CLEAR. INSTALLED NEW LAUNDRY TUB FAUCET. REPAIRED TOILET-AMERICAN STANDARD-TILT CAN FLUSH VALVE AND RUBBER SEAL

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Charles & Barbara W.
03/2009
5.0
plumbing
  + -1 more
The only problem was the plumber did not ask about a free replacement on our Delta unit until after he had installed the new one.
Description of Work: Put in new water regulator in shower and cleaned out a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

SHERRILL R.
03/2009
5.0
plumbing
  + -1 more
They are efficient, thorough, and I would recommend them to others.
Description of Work: They've done various repairs for us. They've replaced well pumps and dealt with leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARIE I.
03/2009
4.0
plumbing
  + -1 more
They did a good job on both projects. They showed up on time. They cleaned up. They were very good about keeping me informed.
Description of Work: I hired them fix the water heater and my toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROB E.
03/2009
5.0
plumbing
  + -1 more
Wonderful, they came out same day as being called, and the price was 1/2 of what another plumbing service was going to charge me for the same work to be complete.
Description of Work: replaced garbage disposal and fixed bathroom toilet and dripping faucet in bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from REX MAY PLUMBING, INC.
IT IT ALWAYS NICE TO GET FEEDBACK FROM OUR CUSTOMERS. BEING A SMALL FAMILY BUSINESS, OUR GUYS TAKE GREAT PRIDE IN THEIR WORK AND LOVE TO HEAR "A JOB WELL DONE"

HEATHER B.
01/2009
5.0
wells
  + -1 more
It was a good experience overall. They were professional, punctual, and easy to work with. I would recommend them to others.
Description of Work: They installed a sump pump for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BRIAN - AMY M.
01/2009
5.0
plumbing
  + -1 more
They were able to come the next day after I called. I think he is a great guy. I have used this company several different times over the last five years, and have always been happy with the experiences.
Description of Work: They re-set the toilet for me after I had put in a new floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sharon H.
10/2008
5.0
plumbing, water heater repair
  + 0 more
They are very prompt, responsive and I would recommend them to others.
Description of Work: They installed our water heater and handle any plumbing issues that we have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID C.
10/2008
4.0
plumbing
  + -1 more
Fine. We appreciated that he tried to fix it without tearing up the ceiling the first time.
Description of Work: We had a leak from somewhere upstairs that was causing a leak in the kitchen below. He reset the toilet's on the first visit and had to come back as it continued to leak. The second visit he had to go through the kitchen ceiling to fix the leak in the pipe.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ijeoma D.
09/2008
5.0
plumbing
  + -1 more
They were prompt and fixed the problem even though I wasn't at home. They were also very professional when I talked to them on the phone.
Description of Work: They fixed a valve leaking in the water meter pit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Heather A.
09/2008
5.0
plumbing
  + -1 more
We noticed a leak in our ceiling in our dining room. Found it was coming from master shower upstairs. We had to put a small hole in the drywall to get to the drain. I called Rex May at 11:00am. At 12:00pm I received a phone call back to see when someone could come and give me an estimate. He was here at 12:10pm! He fixed the leak and explained everything he did. He also fixed a small drain problem in our other bathroom and was done by 1:10pm. He did a great job. We will definitely use them again. He charged us only the service call fee of $100 which I thought was a little high, but it was well worth it. All done the same day!
Description of Work: Repaired leak in drain to master shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BOBBI R.
09/2008
1.0
plumbing
  + -1 more
I called Rex May Plumbing and was told someone would call me. I told them to call after 3:00 pm. That was 8/27/08. Today is 9/4/08 and no one has called me.
Description of Work: Wanted to get a price on plumbing work required to remodel kitchen.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Connie A.
09/2008
5.0
plumbing
  + -1 more
I contacted the company and was told the backup system they recommend and its exact cost including installation. Called them back within a couple of hours and gave them the go ahead to proceed. Was told that they would check to see if the system was available in stock and get back to me. I was called back within a few minutes and was told it was available and could be installed the following morning. The installer Rick arrived on time, was very courteous, explained the backup system that he was installing and went to work. He was finished in a very reasonable time, gave me a quick overview on how to maintain the system and left me with a service manual to read. I was very pleased with the service I received from start to finish.
Description of Work: Installation of a backup system for sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,275

RUSSELL S.
07/2008
5.0
drain cleaning
  + -1 more
I called at 7:40am and told the women my carpet was soaked and that my wife had removed the wall paper in the downstairs bathroom the prior day. I suspected it was leaking in the bathroom wall because I couldn't find any noticeable leaks. Rick poke a hole in the wall below the shut of valve to the tank. Checked all the plumbing fixtures for leaks in the house then pulled the refrigerator out from the wall where we discovered the leak coming from the water valve inside the refrigerator. After shutting off the valve they cleaned up the water and I had them replace the refrigerator against the wall. While here they performed the previously mentioned work. After one and a half hours they charged me $100.00 and wished me a good day. This Company is family owned and a very efficient run business that won't clean out your bank account. Anyone else would have charged me an arm and leg (At least that). Past experiences with other well named plumbing services were very costly and filled with excuses for poor workmanship (leaks after repairs, etc) Rex May is the one to call if you want quality service at a fair price.
Description of Work: Unbelievable how competent and professional the two men were who showed up in less than two hours after I called them for a water leak that had flooded my living room carpet. In a matter of minutes they had found the leak at the refrigerator water valve. While here they replaced two leaking shower guts, shower heads, shower elbows and checked my sewer drain and washer floor drain that needed water added to eliminate the smell. I will ensure that we use them again for any and all plumbing or drain cleaning needs. They cleaned up after themselves and gave me some additional advice to questions I had on future plumbing projects. Just a GREAT family owned business that won't ripe you off!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Russell S.
06/2008
5.0
plumbing, septic tank
  + 0 more
Rex May was the best overall. We had others give estimates and Rex may was at least $500 under the others. They were honest and fair. They did a lot of work in just a day.
Description of Work: Updated all out going plumbing. Reduced 3 lines to septic tank to only 2. Dug up and updated all lines to septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Contact information

11630 OSHAWA ST, Indianapolis, IN 46236


Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Wells and Pumps,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Sewer Cleaning,
Water Filtration and Softening,
Septic Systems

FAQ

REX MAY PLUMBING, INC. is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

REX MAY PLUMBING, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, REX MAY PLUMBING, INC. offers free project estimates.
No, REX MAY PLUMBING, INC. does not offer eco-friendly accreditations.
No, REX MAY PLUMBING, INC. does not offer a senior discount.
No, REX MAY PLUMBING, INC. does not offer emergency services.
No, REX MAY PLUMBING, INC. does not offer warranties.
REX MAY PLUMBING, INC. offers the following services: NEW, REPAIR, REMODEL, PUMPS, WATER HEATERS, DRAIN CLEANING, WATER LINE, SEWER INSTALLATION.
HEATING OR A/C.

Contact information

11630 OSHAWA ST, Indianapolis, IN 46236


Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM