Raspberry Building Corporation

Description of Work: Installation of windows

Description of Work: Block windows installed and brick repair in basement

Description of Work: Installed storm doors.

Description of Work: He replaced some windows.

Description of Work: They did a roof.

Description of Work: I used Raspberry Construction.

Description of Work: Window replacement

Description of Work: I needed 16 total glass units (windows) replaced in my 30 year old condo. I spoke to several other vendors also on Angie's List. All were professional & responded promptly. I was very clear from the start: The vendor w/the highest installation success rate within MY condominium complex would have a clear advantage. Like most condominium associations, Harbour Club Homeowners has a very specific set of criteria that must be met before the job starts & after it finishes. Also, I did not want any subcontractors (unless they were willing & able to give me hard copy documentation that they are currently fully licensed, bonded & insured.)

Description of Work: Provided me with an estimate to replace 5 double hung and 2 half round windows. Also provided me with an estimate to replace 6 sliding windows in my sunroom.

Description of Work: Raspberry replaced roof areas that was causing a leak because previous roofing contractor failed to remove and replace wood under shingles.

Description of Work: Replaced 14 windows

Description of Work: installed new seals on windows.

Description of Work: Repaired leaking window. Outside: removed siding, replaced torn plastic tape and flashing, caulked and retouched paint. Inside: Supervised sub-contractor to scrape and re-plaster water damaged areas.

Description of Work: Put in concrete steps and porch-- front of my house july 2013 had 16 windows installed 6000 dollars

Description of Work: 18 windows replaced

Description of Work: Installed 5 restoration windows. I contacted Hurd Window Corporation via email in January of 2013. Rick Seidman of Raspbery Construction contacted me on behalf of my request to Hurd. I decided to go directly to the company in order to get the job done correctly. Raspberry Construction – Rick – examined the bathroom window and agreed that they (Raspberry & Hurd) could easily make the window and it would match. This window will be the model for the project. He was concerned with the construction of the window and wanted to be sure that the bathroom window was aluminum clad on the outside and painted wood on the inside. The divided lights and the lower sash were easily visible as well as the fact that the lower rail was only about 1/4 inch above window sill. The lower sash had an approx. 3 inch lower rail. Royce from Raspberry came out and inspected the bathroom window and measured the opening for the replacement windows. It was agreed that they would save the sash pulls from the old windows for reinstallation on the replacement windows. This wasn’t done – save two - but – the others were lost During the original installation it was learned that the windows which Raspberry had ordered were misplaced by the distributor and finally found. I thought I was working directly with Hurd and found out later he was misrepresenting himself. During the installation the front bedroom windows were found to be the incorrect size and the opening had to be restructured. The installation was completed and the windows appeared to be correct. Raspberry was paid for the work It was late that afternoon that I discovered that the lower sash was incorrect and the windows had a very visible 1 ½ inch “lip” which was not on the installed bathroom window, which also a Hurd window and custom made for that window. It had been perfectly made and installed with no problems within a short period of time when I was having extensive restoration done in the house. The windows, as installed, did not match the existing bathroom window. Raspberry agreed that the windows would match the existing bathroom window. Bottom line – the wrong windows were installed and installed incorrectly Second order Raspberry Construction agreed the installed windows were incorrect and a new order was placed with Hurd for the correct window. Raspberry refused to discuss the possibility of and compensation for the error and the time lost due to the error. He kept stating it was not his fault and he would take care of it. He blamed it on a distributor I did not know existed. During this process the distributor (Complete Windows and Doors, John Williams) had lost his license to carry Hurd windows due to poor customer service. The distributor came out once and told me Raspberry was reputable and then would never return my phone calls. A copy of the order and the window dimensions was received. He sent a draft drawing however no pictures of the product as requested. Delivery was promised August 18. Prior to this I had called Rick and asked for more information. I also told him I had someone working for me on my behalf since it had been such a long process and he had my money. He stated “Bring them on!”. I had been working with Angie’s List. He did keep saying it was not his fault. However, I always informed him he was responsible. During this time, he had said he would keep me informed every step of the way. I rarely heard from him unless I called or emailed. Windows arrived – according to Raspberry – on August 27. Royce from Raspberry sent a picture of the window on August 28. Agreed to have them installed on Friday, August 29. Seemed the only time they would have available – either Thursday or Friday – Aug 28 or 29 respectively. Was informed that the install was scheduled for around 9:00 AM. Didn’t show up until after 10:00. During this time was informed that Raspberry was going to return the wrong windows to the distributor for resale. I was told by Raspberry that they had to buy two sets of windows and that was the reason they wouldn’t do anything to compensate me. Obviously both the order acknowledgement and the resale to the distributor negate this argument. The single window frame was broken during the removal stage. The correct windows were installed - again incorrectly. Very visible lip on the installed widow not present on the original bathroom window which was to be the model for the project. Hired another contractor to correct the “lip” problem. Bottom line – even though the correct windows were installed, they were installed incorrectly. Raspberry was given every opportunity to correct the previous mistakes on the install and didn’t take advantage of them. Had to go to an outside agency to get the windows to look like the original bathroom window as I did not want to continually go through their “errors” in order to get the job done correctly. We are now in the 9th month of original contact. I took the information from the window – yellow sticker – about the correct touch up paint to Sherwin Williams. They told me that the information on the window sticker was old and there was a new number for the paint in Sherwin Williams’ catalog. I bought a gallon of the paint which should match the yellow sticker formulation. Also, the Sherwin Williams store didn’t seem to be aware that there was a specific color of putty that was to be used on the window as indicated on the sticker. I don’t know if the Sherwin Williams’ store was in error or if Hurd made the mistake. Despite the error, we had to rematch. This only happened a week ago. Received an email from Raspberry I had written to the person (a Hurd person) who never answered me. He sent the email to Raspberry instead. Raspberry disagreed with what had happened. Larry DePersia contacted Raspberrry/Hurd regarding the lip problem. He replied that it was not there policy to do this, even though he had come out originally, his foreman had come out originally, and the distributer had come out. Both Raspberry/Hurd and Royce said they could do the work and make it look exactly like another window I had. It was the same window and buried within the casing. They even took pictures. Now they say it is not there policy to do that even though he said he could make it look like the other window originally. I would have made other plans if I would have know this. Throughout this process, Raspberr y as never contacted me to find out if I was happy with my windows are not. I am also concerned that he works with CICOA on behalf of Senior Citizens, as well as with insurance claims. He also states on his websites he has an A plus rating with BBB I have written a letter to a Hurd representative in Ohio who has never returned my email and only sent it to Raspberry. I have discussed this with the Hurd Company at-large and they said they have never heard of him or the distributer he worked with. At at later time they did find out the dealer was no longer with them. We still do not know how Raspberry got my name in order to represent Hurd.

Description of Work: Raspberry Builders put a roof and gutters on for us after some tornado damage.

Description of Work: I got a quote from Raspberry Building to replace the gutters and 18 windows.

Description of Work: Installed a basement egress window in a location where none existed before.

Description of Work: Rick came for an estimate for enclosing a screened in porch to make it a three season room. We set an appointment which he was on time for. He was some what disheveled and a very old and beyond worn out briefcase that he carried. I explained the scope of the project, he took measurements and made recommendations based on what he thought I should spend. However he would not work up a quote during our meeting. He said he would go back to his office work it up and email it to me the next day. I was not impressed with the products that Rick had showed me, nor was I comfortable with Rick. He did email me the quote the next day, and it was less than half of the amount I ended up spending with another contractor, whom I have great confidence in and in his product.

Description of Work: They installed new windows.

Description of Work: They installed a couple toilets for me.

Description of Work: The work they did on my roof was very professonal and a good quality shingle was used.The cost was fair and no money up front was ask for my them

Description of Work: I was looking for wood clad windows. I called the Raspberry Building Company. They told me they do not sell wood clad windows. That should have been the end of the story....but a couple of weeks go by and they call me again.....I explain I am looking for woodclad windows. The guy said I should talk to the owner. I thought great maybe they know how to get what I am looking for. When I am connected to the owner. He goes all into this song and dance about how wood clad windows are bad and I should buy some manufactured window. WELL since it is my money being spent....I should spend it on what I want. He is calling me while I am at work. If I have told you once, I should not have to repeat myself. I am so frustrated I hang up the phone. That was in October. It is now January they are calling again.....They know they do not have what I want and they are harrassing me now. DON'T KEEP CALLING ME!!!!!!

Description of Work: Raspberry builders replaced several tiles on my clay-tile roof, replaced a flat roof on a dormer window and repaired and repainted all of the facia boards and soffits.