Quality Control Plumbing Heating & Air

I called Quality Control on Sunday afternoon and asked for a call back on Monday morning. I received a call at approximately 8:20am. That doesn't happen very often. I was told they were looking for the part to fix my problem within 45 minutes they let me know they had found the part and would be out mid-day. Nick Pappas arrived at 1:30pm and everything replaced and working by 2:15pm. I have used Quality Control on several occasions and I have never been disappointed! I will continue to use Quality Control for all future plumbing needs.

Heater would not blow warm air on the coldest day of the year. Called them at 9 AM and had a new blower motor and warm air by noon. Price was $500 for motor, picking it up at supplier and installation. Technician Mike was courteous, friendly and explained the problem. I would hire them again. I would recommend they wear shoe covers.

Great as usual! I will not use/hire any other company for my HVAC needs. Curt is very knowledgeable and is always punctual and professional. Though my unit is nearing the end of its life, I have not been pressured to replace it. He also calls the next day to make sure all is well.

Perfect. Professional and gave me suggestions on how to keep faucet working correctly.

Highly recommend this firm - they are incredibly responsive, quick to schedule, fully explain what needs to be done and give accurate estimates. They are also professional, friendly and do excellent work.

It went fantastic! Nick was very responsive and very professional, thorough and quick in the work they did. I am a new homeowner and felt very comfortable with Nick and would call him back without hesitation!

Mr. Pappas responded promptly when we heard some very loud noises coming from underneath our bathroom floor. He came on a Sunday morning to make sure there was nothing wrong. He is professional, knowledgeable, and very reasonable. We were very appreciative of his willingness to respond so quickly and check everything so thoroughly. We would highly recommend him to anyone!

Provided arrived on time, reviewed the situation and helped determine the faucet had failed and needed to be replaced.

For the second time, the Quality Control people found a quick and inexpensive solution to a problem with our A/C. It needed more refrigerant. At some point or another it will need to be replaced (it was installed in 1999), but for now, replacing the system, the QC person said, is like replacing a car because a tire is low on air. (The Quality Control people in November 2013 helped extend the life of our A/C by replacing a capacitor.)

Owner, Nick Pappas, scheduled our repair quickly, was punctual, friendly and took care of the issue very expediently. Very pleasant experience.

We were without power for nearly 5 days during that winter snow/ice storm beginning of January 2014, so our home was below zero thus causing damage to the pipes, some even busted. We found Nick at Quality Control on Angie's List and called him right away so we could have water again. He got us into his schedule during a crazy busy time for him as well the very same day later on that night and got all repaired and water turned back on thankfully. Then, while was here, he went ahead and checked over other items in the house to do a complete analysis of plumbing and informed us that our water heater had been leaking and a couple of the bathroom nozzles were leaking. He came back the following week and installed the warrantied water heater simply charging us for installation and also went above and beyond by fixing the bathroom nozzles as just part of the negotiated deal. Nick even fixed the nozzle in the master bathroom because it was mounted wrong and we now have nice, hot water again in there for our showers. It had been lukewarm water for a couple of years and we never knew why, but Nick knew why and fixed it for us. YEAH! I also ended up having some heating issues during this same time frame, so Nick and his team who are also great, too, took care of that in a timely matter giving us heat back the very same night. They ended up having to replace the inducer blower motor, which another company quoted at nearly $100 more than they charged me. I'll be posting another review on Angie's List for the excellent work for the category of heating and cooling. If you are looking for a professional, fairly priced, reliable, trustworthy company who cares, then you should call Quality Control! THANK YOU! You are now our exclusive plumbing, heating and cooling company we will always refer others to and use ourselves as needed.

We were without power for nearly 5 days during that winter snow/ice storm beginning of January 2014, so our home was below zero thus causing damage to the pipes, some even busted. We found Nick at Quality Control on Angie's List and called him right away so we could have water again. He got us into his schedule during a crazy busy time for him as well the very same day later on that night and got all repaired and water turned back on thankfully. We also ended up having some heating issues during this same time frame, so Nick and his team who are also great took care of that in a timely matter giving us heat back the very same night. They ended up having to replace the inducer blower motor, which another company quoted at nearly $100 more than they charged us. If you are looking for a professional, fairly priced, reliable, trustworthy company who cares, then you should call Quality Control! THANK YOU! You are now our exclusive plumbing, heating and cooling company we will always refer others to and use ourselves as needed.

OMG!!!! They saved us $3,000!!!!! I had two other a/c companies visit our house, and each recommended replacing the system to the tune of $3,000. Matt said, "oh, they trying to sell you a new system? I think with a new capacitor, this could last several more years." Thank goodness I did my research. When the time comes to actually replace the system, I know who we are going to call.

Nick was extremely easy to work with. I had a large number of minor repairs needed. Do to unfortunate circumstances, I needed him to come out three different times on short notice. He was friendly and helpful each time, you wouldn't even had known that I was being a pain!

Curt Hicks was an absolute professional, he was clean, he was on time, and he was very knowledgeable about my AC Unit. My AC has been running awesome ever since, almost too cold. I would absolutely recommend this company and Curt Hicks.

It went very,very well!!! Nick, initially came out to look at the worK to be done and he was so easy to work with...very open to questions and ideas....very helpful and saved me over $200.00 by suggesting that one of my toilets could be rebuilt versus buying a new one!!! Nick was very interested and did an outstanding job both in customer service and his skills used to do the job!!! Nick brought a helper with him, Matt, who was as professional and skilled as Nick....both were a pleasure to work with and with all this said there is one more thing to say....they were very efficient and focused on the excellent job they had at hand....on time and when they began their work they worked well together and were totally focused on getting the job done and done well!!! Very, Very happy with their work and I will be referring my family and friends to them, unconditionally!!! GREAT JOB, GUYS

was super impressed with t his company. called me right back, came when they said they would, no shenanigans on pricing, infact charged LESS than they estimated on the high end. Great experience. Will use again, for sure.

My AC fan motor seized up the evening of June 25th. At 8AM I contacted Nick Pappas and he was able to have a technician to my house around 10AM. The tech assessed the issue and replace the AC Fan motor. I was extremely happy to have the work completed in a few hours of my call.

Nick gave me a very detailed line item quote and even gave me the option to do some of the manual labor myself. Nick and his team showed up promptly on the day work was scheduled and had everything knocked out in a few hours. They removed a cracked section of clay pipe and tied into it with PVC. I got the exact same job quoted by another company for $3K. After the clean out was replaced they snaked the sewer line. While one tech was cutting the clay pipe, Nick was replacing the drip leg on the water heater. Nick was very thorough in making sure there was not a gas leak after his work. I will be calling Quality Control for all my plumbing, heating, and air needs.

I called Nick and he was very responsive in handling this situation. I own and run a service business here in town and the sink that was broken was a client of mine so needless to say I needed something done quickly. I could not have chosen a better company for the job. They handled it quickly, professionally and saved me some money in the process. Not to mention how great of a job they did. My client was very pleased at how quickly I handled the situation and I owe that to quality control. I have also used them at my personal home in the past when I needed a new heat pump installed. They were very easy to work with then as well. They did a fantastic job there also. I will definitely be using them in the future for any of my plumbing or HVAC needs.

I called Quality Control when my mom's basement flooded during my step-father's funeral. It was already a very rough time for the family and the flood only added to the stress. From the moment I called and spoke to the office woman, I was pleased. Nick Pappas, the owner, came to my mother's house immediately and addressed the situation. He was there within twenty minutes of my call. He handled the house full of grieving family members with amazing grace and respect. Once I accepted his estimate, he got to work. In fact, I didn't even notice him working until he came up and let me know the job was done. The price was phenomenal and the level of service was superb. The basement was clean when he left and it has not flooded since. In an emergency situation you often have to wait for someone to come the next day or pay a high charge for night time service, this was not the case with Quality Control. I am impressed they came so quickly. The company has earned my loyalty by handling the unique situation they walked into with grace.

Nick does excellent work is VERY reliable and reasonably priced and trustworthy. I had plumbing challenges that were building up over the course of a couple of weeks and hit "crisis mode" a couple of days ago. I called Nick and not only was the quote he provided reasonable, he was able to fit me into his schedule, and got everything fixed at my house today. Nick also helped me out with what could have been a major issue at a house that I was selling several months ago. He was able to do the repairs without having to replace the equipment. I will never use another plumber and will have him replace & maintain my HVAC when necessary.

I purchased a new gas dryer from Lowe's and their delivery people were unable to install gas appliances. I requested a quote from a few companies on Angie's list and Nick was the first (and only) to respond! I accepted his quote of $140 and he contacted me immediately to schedule service. They came at the promised time, completed the work accordingly and charged what was quoted. Although this was a simple task they were extremely precise and professional, I will definitely use Quality Control for all my future plumbing needs!

Nick is always punctual and calls with updates on the work he is doing. We would highly recommend him for any plumbing or HVAC work that needs to be done. He is a lifesaver. We know that when we call him, the job will be done right the first time and a reasonable price.

Spoke to Nick while I was gone, said he was at the house yesterday and all is good. He then called me when I got back, just to make sure I had hot water. Thanks Nick!!