Porter Roofing & Restoration

I had to contact the project manager asking about scheduling and availability multiple times. The work once completed was well done, but getting a detailed invoice was difficult.

I would strongly advise against utilizing the services of Porter Roofing for any purpose. My personal experience with the company was highly unsatisfactory. During the installation of a new roof in my residence, the workers from Porter Roofing caused significant damage to both my AC lines and AC unit. However, when confronted with the issue, they adamantly refused to take responsibility for the damages and denied any obligation to compensate me for the repairs. What aggravated the situation even further was the prolonged period of uncertainty that followed. I was left waiting for five days as Porter Roofing deliberated whether or not they would assume financial responsibility for the damages caused by their workers. This prolonged delay demonstrated a lack of professionalism and a disregard for customer satisfaction. Given these circumstances, I strongly caution against engaging the services of Porter Roofing. Their negligence in damaging my AC system, coupled with their subsequent denial of liability and extended delay in resolving the matter, indicate a company that lacks integrity and fails to prioritize customer well-being.

Great service from start to finish. Thank you Ian Pomfret, love my new roofs.

Excellent experience, very painless and they took care of every detail

Personnel and services from Porter Roofing and Restoration LLC were great from the very start. Ian was extremely responsive, helpful, and professional during the entire process. We got the roof, gutters, and siding work approved and Ian and Brian did most of the heavy lifting over a 5 month process working with our insurance company (who were quite difficult to get ahold of and work with). They were very patient and helpful the entire time. HIGHLY recommend Porter Roofing and Restoration LLC, get ahold of them and ask for Ian at 317-350-ROOF!

Porter Roofing Restoration were very professional and punctual about the job assignment! Great Quality and Responsiveness!

They were very responsive and did great work at an affordable price!

Ian and his crew did what I would consider a perfect job! From the initial consult to the final cleanup. Communication was great, very professional, crew was friendly and very thorough. Ian was here throughout the entire process. Highly recommend!

Excellent. Ian was super awesome and made sure I was taken care of by porter and my insurance company

Refreshing experience in every way!! Highly recommend this company if you are looking for the way business and customer service should be run! Additionally, they carry some absolutely gorgeous shingles in varying shades that are just a little more unique, with a long and established history. Chase and Hugo and their team were responsive and patient with all requests. The customers vision was always their end goal. They had a lot of work to do with roof replacement and multiple skylight glass to replace. They were honest in their assessment and recommendations that the gutters did not need to be fully replaced given their condition. I felt the money spent between the Insurance coverage and our out of pocket was spent as though it was out of their own. The result was a higher quality shingle and overall improved look to our home. We could not be happier!

I had a tree fall on my roof during high winds. PR&R was very responsive, professional, and understood the urgency to get it fixed with a high quality result! Appreciated!

Very efficient and speedy

They showed up on time, did an exceptional job, and did a great job on cleanup. Dave and Jesse were great to work with. Would highly recommend them! Very responsive.

It was excellent, very professional, on time and did a really good job.

It went pretty well they ended up the service and they did a good job.

They did an excellent job!! Very professional! The roof looks great!!

Great service great work

It went great. Our roof needed replaced due to damage from a storm. Jesse's was extremely helpful in navigating the process with insurance and his crew did solid work.