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Pop A Lock Of Indy

Locksmiths

About us

Whether you need your business re-keyed, your home locks changed or need a key made for your vehicle, you can depend on Pop-A-Lock. Dedicated to pride in service and customer satisfaction, we have built a reputation for fulfilling our customers' needs quickly and professionally. Pop-A-Lock is a complete, mobile locksmith service providing Commercial, Residential and Automotive locksmith services. Our certified technicians are reliable, efficient and able to handle any locksmith situation in a timely manner.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Commercial, Residential, Automotive Locksmith, Re-Key, New Hardware, Master Key Systems, Key Duplication, Door Closers, Hinges, Access Control, Safes, File Cabinets, Desks & Emergency Lock Picking.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.966 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 66 reviews

KATHERINE S. C.
02/2017
1.0
locksmith
  + -1 more
I called them at night to unlock my car however they informed me they could not come until 8am the next morning. I was locked out of the house.
Description of Work: Unlock door.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


James K.
05/2016
5.0
locksmith
  + -1 more
I called the company around 6:00 or shortly there after and asked to have a locksmith sent out to repair a dead bolt lock on my back door that was stuck in the locked position . The technician showed up at my house around 6:45 and ascertained what the problem was. He was able to fix it immediately and had my door back in operation within 15 minutes of his arrival.
Description of Work: Repaired a dead bolt lock on back door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jennifer G.
11/2015
4.0
locksmith
  + -1 more
We redeemed a coupon for three lock rekey services for a total of $100. After about three hours on site the technician came to us and said he couldn?t get the last lock and would discount the price by $15.
Description of Work: Re keyed our exterior locks

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Patricia F.
10/2015
5.0
locksmith
  + -1 more
Very pleased with the manner of work today from Dave. Focused and very supportive. Targeted the issue and I'm very happy with the completion of the job. I would call them again.
Description of Work: He made new keys for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Nathaniel T.
09/2015
5.0
locksmith
  + -1 more
The Pop-a-Lock people are very professional. We had locked our storm door but forgot the key. When we arrived back to town in the middle of the night we are able to have Pop-a-Lock quickly come out and open the locked storm door. The provider was quick and professional. The pricing was responsible since it was the middle of the night, but the cost was slightly higher than we were initially quoted due to the late hour. Overall, I would definitely use Pop-a-Lock if I needed their service.
Description of Work: Opened locked storm door in the middle of the night.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

John H H.
07/2015
5.0
locksmith
  + -1 more
Awesome job and great customer service!
Description of Work: I locked my keys in my car. He was hear within 20 minutes and finished in about 5 minutes. Great service and Awesome Tech!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Pop A Lock Of Indy
Thank you for your review. We take customer service seriously. Mark Owner

Kathryn K.
06/2015
5.0
locksmith
  + -1 more
Re-Keyed locks on newly-purchased home. Response time was prompt and Chris arrived on time (during a thunderstorm!). One of the locks had a key jammed inside and he worked extra h****** it. I appreciated that because the knob is a specialty one. I added two locks for the garage as well as I decided it was well worth the extra money. Excellent response time and service.
Description of Work: Re-Keyed locks on newly-purchased home. Response time was prompt and Chris arrived on time (during a thunderstorm!). One of the locks had a key jammed inside and he worked extra h****** it. I appreciated that because the knob is a specialty one. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pop A Lock Of Indy
Thank you for your review. It was a pleasure serving you. Mark Owner

Ellen W.
01/2015
5.0
locksmith
  + -1 more
Stupidly, I locked myself out of my house while in the midst of unloading groceries. Purse, phone, and keys were already in the house. Ran to my neighbor's house and hopped on her computer to access Angie's List. Pop a Lock was the first company I called. They told me it would be 45 - 60 minutes. We agreed and I waited in my garage. A very polite, young man arrived about 35 minutes later and had me inside within a minute or two. Highly recommend this company and I thank them for the speedy service, as groceries were in bags on the kitchen floor with my dog inside! Everything was intact!
Description of Work: Picked a door lock on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Patricia F.
12/2014
5.0
locksmith
  + -1 more
Ben was the serviceman. He was really good at communicating my problem and he was very efficient. There is a service fee of $50. I liked his honest feedback, and that he didn't think I needed a new lock. He fixed the doorknob for me.
Description of Work: I thought I may need a new lock so I called Pop A Lock to come out to do the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Krystina T.
11/2014
5.0
locksmith
  + -1 more
Overall, the experience was painless. Found their information on Angie's List and called into their main center. They put in the request and said a technician would be out within 45 minutes. The tech called me en route to send a picture of the lock (to make sure they could actually get it without additional costs) and said he'd get it open. He arrived in a marked car which made me feel a lot more secure. The tech himself was in uniform and super friendly. Overall as good of an experience as possible when you're locked out. They're prompt and charge a fair price. Very happy with them!
Description of Work: I locked myself out of my house - and they got me back in within about an hour and a half.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

david E.
11/2014
5.0
locksmith
  + -1 more
They did a fantastic job. They were expedient and got out to me quickly. They did not tear up the locks. The pricing was great. I had no problem contacting them when I needed.
Description of Work: I called the company out a couple times to unlock my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Eboney B.
11/2014
3.0
locksmith
  + -1 more
The service went well. The technician came out when he said he would. It was easy to contact the company and it did not take long for them to get to me.
Description of Work: I called them out to unlock the car after I locked the keys in.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

Dylan N.
11/2014
5.0
locksmith
  + -1 more
It was my fist time using the company and everything went well. One technician came out and got the car unlocked in about 5-10 minutes. I waited about 30 minutes for them to get out to my car.
Description of Work: I called the company out to unlock my car after I locked the keys in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Rob B.
11/2014
5.0
locksmith
  + -1 more
The service went well. One technician came out and completed the job in a timely manner. It took them about 1 hour to get out to the house. They were the only company who could come out quick enough.
Description of Work: I called the company out to unlock our rental home after we locked the keys in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Anna S.
11/2014
5.0
locksmith
  + -1 more
The service went well. One technician came out and completed the job in about 1 hour. He was a nice guy and we had no issues with the new locks. I had no problem scheduling the service and they came the day after I called.
Description of Work: I hired the company to change the locks on our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean O.
11/2014
5.0
locksmith
  + -1 more
The service went very well. They were very responsive and had the car unlocked in about 1 minute. The technician was very nice and friendly. It was very easy to get in touch with them and they were out to my car in about 30 minutes.
Description of Work: I called the company to unlock my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bonita S.
11/2014
5.0
locksmith
  + -1 more
The service went well. One technician came out and completed the job in a timely manner. He did a fine job and the locks work well. I had no problem scheduling the service.
Description of Work: I hired the company to change the locks of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

NANCY B.
11/2014
4.0
locksmith
  + -1 more
The service went okay. They did a pretty good job. I was not too sure about the tool he used. The technician did a good job and was nice. I had used the company in the past. It was easy to reach them and it did not take too long for them to get out to my car. I would recommend them to others.
Description of Work: I called the company out to unlock my car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

ortal C.
11/2014
5.0
locksmith
  + -1 more
The service went well. I have called the company out twice. I liked how responsive they were and I did not make me wait long. They have good technicians. They are friendly and good at what they do. It was not difficult to get in touch with the company.
Description of Work: I called them out to unlock a garage door and to unlock my car because I thought I locked my keys in the car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ELESE N.
09/2014
5.0
locksmith
  + -1 more
Very friendly and efficient. He called to let us know he was on his way. Even with the Angie's discount, the price was reasonable
Description of Work: Unlocked our car in the driveway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Maja-Lena H.
08/2014
5.0
locksmith
  + -1 more
I was very impressed with this experience from start to finish. Angie's List members get routed directly to the owners phone and Mark is wonderfully professional and efficient in taking down our information. Matt, the technician that was assigned to our job, was polite and very helpful in suggesting a solution to our broken locks. He was able to get to us the same day we called, and arrived right on time. The job was done within an hour and the locks/handles are holding up really well. I'll definitely use the service again and they are programmed into our phones in case we ever lock ourselves out!
Description of Work: Replaced deadbolts and handle locks on our front and back doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

PATRICIA J.
08/2014
5.0
locksmith
  + -1 more
I called Monday morning to request service at my home. Mark gave me a detailed quote over the phone for the service I needed. He arrived at my home within an hour of my call and proceeded to work. After he unlocked the door, he advised me on how to avoid this problem in the future and provided a quote for future services I might like to have. I appreciated the prompt and professional service, especially since I was locked out overnight and stayed with a relative. I also appreciated that he offered the Angie's List discount when I told him I got this name from the list. Great service!
Description of Work: Pop A Lock Of Indy unlocked a door to my residence as I requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Brad P.
08/2014
5.0
locksmith
  + -1 more
Fantastic experience. Called and got scheduled to unlock my car within an hour, even on a busy morning. The price was cheap too. I'll call them again if I make the same mistake!
Description of Work: Unlocked my car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Cassandra F.
08/2014
5.0
locksmith
  + -1 more
This afternoon seemed to be right out of a nightmare, but thankfully Pop a Lock came and saved the day! I left work in just enough time to make it to my daughter's school before her afterschool program closed. But my keys were gone! So I had to RUN the 1.5 miles to her school (and though I'm active, I hate running!), arrived 3 minutes late, then her and I had to walk back to work. We searched for the keys, kept checking with security to see if they were turned in, and then I had to pause the search to take a phone call I had planned to make from home that night. Finally, I had no choice but to call a locksmith to get my car going. So of course I checked Angie's List for a locksmith I could trust to meet me downtown at night with my 6 year old daughter!!! Mark answered right away and stated he could definitely help me even though it was after 7pm. Estimated about an hour for a tech to arrive, ensured I was in a safe location because I was downtown, and also explained that I could speed the process up by giving my VIN so they could find the code needed. I knew he was a legitimate business doing good work, so I didn't mind sharing this info, especially as it would help me get in my car quicker. Nate called me shortly after, explained he was on another job, but would head my way as soon as he was done. He then called again when he was on his way and arrived in a company car and uniform so I knew it was him. (this was very important to me because of where I was). He was so friendly, professional and quick! Within 10 minutes, he had made the key for unlocking the door, then the other key to start the car, filled out the paperwork, took my payment and chatted with my daughter and I. I felt completely comfortable and was thoroughly pleased with the overall service. I now have their number locked in my phone so that if I would ever need locksmith services again, I could call them immediately! I would also refer them in a heartbeat. Thanks guys!
Description of Work: Came downtown to make a key for my car because my keys "disappeared" from my desk at work and I didn't have a spare available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Makenzie H.
07/2014
5.0
locksmith
  + -1 more
I called Pop A Lock of Indy this morning to unlock my car. They answered the phone immediately, gave me an estimate and were willing to make extra keys when they arrived. We ended up canceling just due to OUR OWN time constraints, nothing on their part. I would have certainly used them had we not lived all the way out in Greenfield. Indy - hire these guys, they are offering deals for Angie's List members and travel!
Description of Work: I called Pop A Lock of Indy this morning to unlock my car.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

7399 North Shadeland Ave Ste 291, Indianapolis, IN 46250

www.popalock.com/franchise/indianapolis_in_locksmith.php

Service hours

Sunday:
6:00 AM - 6:00 AM
Monday:
6:00 AM - 6:00 AM
Tuesday:
6:00 AM - 6:00 AM
Wednesday:
6:00 AM - 6:00 AM
Thursday:
6:00 AM - 6:00 AM
Friday:
6:00 AM - 6:00 AM
Saturday:
6:00 AM - 6:00 AM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Pop A Lock Of Indy is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 6:00 AM

Monday: 6:00 AM - 6:00 AM

Tuesday: 6:00 AM - 6:00 AM

Wednesday: 6:00 AM - 6:00 AM

Thursday: 6:00 AM - 6:00 AM

Friday: 6:00 AM - 6:00 AM

Saturday: 6:00 AM - 6:00 AM

Pop A Lock Of Indy accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Pop A Lock Of Indy offers free project estimates.
Yes, Pop A Lock Of Indy offers eco-friendly accreditations.
No, Pop A Lock Of Indy does not offer a senior discount.
Yes, Pop A Lock Of Indy offers emergency services.
No, Pop A Lock Of Indy does not offer warranties.
Pop A Lock Of Indy offers the following services: Commercial, Residential, Automotive Locksmith, Re-Key, New Hardware, Master Key Systems, Key Duplication, Door Closers, Hinges, Access Control, Safes, File Cabinets, Desks & Emergency Lock Picking.
NA

Contact information

7399 North Shadeland Ave Ste 291, Indianapolis, IN 46250

www.popalock.com/franchise/indianapolis_in_locksmith.php

Service hours

Sunday:
6:00 AM - 6:00 AM
Monday:
6:00 AM - 6:00 AM
Tuesday:
6:00 AM - 6:00 AM
Wednesday:
6:00 AM - 6:00 AM
Thursday:
6:00 AM - 6:00 AM
Friday:
6:00 AM - 6:00 AM
Saturday:
6:00 AM - 6:00 AM