Description of Work: Our vet's office recommended them for cremation of our dog. Since our vet has used them, I felt comfortable that they would do a good job. We received his ashes very promptly in a nice wooden box that we keep displayed on our mantel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Chris L.
05/2013
5.0
pet cremation
+ -1 more
great company!
Description of Work: They are Angels!!! They were very flexible and came and took Abbey away after she passed in my arms on my b day after being my shadow for 17 years! They are a wonderful company !!! They checked in on me during the process to let me know when Abbey would be ready to come home! They were just sweet and making sure I was ok! eh still crying while typing this :/ But they were amazing!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
MARY L.
11/2007
5.0
veterinarian
+ -1 more
This is such a difficult thing to talk about due to the enormous amount of grief involved in loosing our 19 year old cat. We had to make a difficult decision and they helped us. We did not want to take our cat to the vet for this and they gave us the name of a wonderful vet who came to our house to put our cat down. She was very ill and suffering, but able to die peacefully while I held her in my lap. Pet Angel came to our house, provided counseling, and took our cat to be cremated. They continued to keep contact with us and helped us through a very difficult time. I am so grateful to them. I found that their level of care was similar to the hospice care provided to our family during my mother's final illness and death. I can only say thank you.
Description of Work: Pet Angel provided counseling and guidance when our family cat was dying. They also gave information on a wonderful veterinarian who came to our house to euthanize our pet. Pet Angel provided care and understanding and a shoulder to cry on. They also came to our house to pick up our much loved cat, took care of the cremation and followed up with us afterwards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
DENNIS W.
09/2007
5.0
animal removal
+ -1 more
Our pet passed away in the evening and we called Pet Angel to take care of the arrangements. We talked with the owner late in the evening (she was available) and she came and picked our pet up the next morning. They were excellent, compassionate and made the event less traumatic. They are definately a company that took care of us and our pet.
Description of Work: Pet Cremation, pick-up and removal services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
DENISE M.
09/2007
5.0
animal removal
+ -1 more
The entire experience was incredible. Coleen and her staff were extremely supportive and wonderful to work with. I would highly recommend their services for anyone who loses a pet.
Description of Work: Pet Angel brought my dog from the vet to their beautiful facility, guided me through the entire process, provided cremation services, helped me obtain a special urn and offered emotional support throughout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
BARBARA S.
05/2007
5.0
The vet who came to the house to euthanize my kitty suggested I call Pet Angel Memorial Center. I called and spoke with Colleen who was so supportive and understanding. She offered to come pick her up as soon as I wanted, but when I told her I wanted to keep her home a while so everyone (including animals) could say good bye, she agreed and suggested I keep her home overnight. That was wonderful and I chose to take her over to them the next day. Colleen and her staff were so kind and considerate, telling me how beautiful she was, which made me feel good (and cry, but they had lots of Kleenex). They have the most beautiful selection of urns, garden stones and jewelry to remember your pet. They gave me information on grief and some little memorials (in addition to helping me pick out the perfect memorial for her). I highly recommend this company. They understand that you've lost a member of your family and strive to help you through in many ways.
Description of Work: Services including care, cremation, memorial stone for my cat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
ROY M.
10/2006
5.0
Coleen and Pet Angel handled the cremation of a pet we had for only a month. The pet died after complications from surgery. Brian met us at the Pet Angel office on a Sunday morning to take care of everything. This is the second time we have used Pet Angel and they are simply fantastic. Because of what happened and the fact that we are a repeat customer, Coleen performed the cremation free of charge. They followed up twice by telephone to check on how the family was doing and sent us a sympathy card too. This is one business that really does care. Thank You, Coleen!
Description of Work: Cremation of pet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matt C.
10/2006
5.0
Colleen was absolutely wonderful. She came on short notice as the death of our dog was unexpected and we had four children who were very upset. She handled the entire process with great dignity and made the transition as best as could have possibly have been imagined.
Description of Work: Pet Angel handled all work related to the death of our pet dog; removal from home, cremation, memorial, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
CAROL F.
08/2006
5.0
She's a wonderful person who understands what you're going through. She really made the death of my pet a little more tolerable than it would have been if I had been on my own. I think she's a gifted person. She gives you fur, an urn, and a footprint of them.
Description of Work: They took my little baby cat Mousey and cremated her. They gave me support (grief support) for at least a week over the phone. When I went in to get my pet, Colleen spent as much time with me as I needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
ROY M.
11/2005
5.0
OUR SON'S PET GUINEA PIG DIED SUDDENLY AND WE WERE NOT SURE WHAT TO DO OTHER THAN BURY HIM IN THE BACK YARD. I KNEW SOME PEOPLE HAD THEIR DOGS OR CATS CREMATED, BUT HAD NO IDEA HOW TO GO ABOUT THIS. I FOUND PET ANGEL IN THE YELLOW PAGES, CALLED EARLY IN THE MORNING, RECEIVED AN ANSWERING MACHINE AND HUNG UP. WITHIN 15 MINUTES OWNER COLEEN ELLIS CALLED SAYING SOMEONE HAD CALLED HER NUMBER AND ASKED WHAT WAS WRONG. WE EXPLAINED WHAT HAPPENED AND COLEEN WAS VERY UNDERSTANDING. SHE EXPLAINED OUR OPTIONS AND WE AGREED ON THE SPOT TO HAVE DYLAN CREMATED. COLEEN ARRIVED SOON AFTER, CAREFULLY WRAPPED DYLAN IN A BLANKET AND TOOK CARE OF THE REST. SHE LATER MET WITH OUR SON AND HE PICKED OUT A LOVELY URN. THERE WAS NO PRESSURE. YOU CAN SPEND AS LITTLE OR AS MUCH AS YOU LIKE. COLEEN WAS JUST WONDERFUL! SHE IS A SPECIAL PERSON MAKING A SAD EVENT EASIER TO DEAL WITH. SHE IS RESPECTFUL, SINCERE AND EVEN SENT US A SYMPATHY CARD REGARDING OUR LOSS. A WONDERFUL LADY DOING SOMETHING VERY SPECIAL
Description of Work: PICK UP AND CREMATION OF OUR PET GUINEA PIG.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
KIRSTIE A.
07/2005
5.0
COLEEN ELLIS WAS EXCEPTIONAL. SHE WAS VERY KIND AND UNDERSTANDING. SHE PROVIDED A PRICELESS SERVICE FOR US. WE WERE VERY HAPPY WITH THE RESPECT GIVEN TO US AND OUR PET. WE LIKED THE FACT THAT OUR PET WOULD BE TAKEN CARE OF THROUGH THE WHOLE PROCESS AND WOULD BE CREMATED INVIDUALLY. I HIGHLY RECOMMEND PET ANGEL FOR ANYONE GOING THROUGH THE LOSS OF A PET.
Description of Work: PET ANGEL PROVIDED INDIVIDUAL CREMATION SERVICES FOR OUR PET AND PROVIDED US WITH A PAW PRINT IN CLAY AND FUR CLIPPINGS. THEY ALSO PROVIDED GRIEF AND PET-LOST SERVICES AND INFORMATION. WHEN OUR PET'S ASHES CAME BACK, THEY HELPED US SELECT AN APPROPRIATE CONTAINER FOR THE ASHES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
SUSAN B.
06/2005
5.0
COLEEN ELLIS REALLY HELPED ME THROUGH THE GRIEF PROCESS. IT WAS RIGHT BEFORE CHRISTMAS AND THEY HAD AN OPEN HOUSE FOR THOSE THAT HAD LOST THEIR PET. A PICTURE OF EVERYONE'S PET WAS ON A CHRISTMAS TREE. MY DOG PASSED WHEN HE WAS ONLY 7 AND SHE HELPED, SO MUCH. WONDERFUL PERSON AND WONDERFUL SERVICE.
Description of Work: CREMATION OF MY BELOVED SHIH TZU AND RECEIVED HIS PAW PRINT (MEANT SO MUCH). ALSO RECEIVED FLOWER SEEDS TO SPREAD IN BACKYARD AROUND SOME PINES WHERE HE LIKED TO GO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leah W.
01/2005
5.0
COLLEEN IS WONDERFUL, CARING, SENSITIVE AND PERFECT FOR THIS JOB. SHE ASKED ALL ABOUT OUR DOG, LISTENED TO ALL THE DOG STORIES, AND SINCERELY SYMPATHIZED WITH US. IT'S ACTUALLY NOT A JOB FOR HER, YOU CAN TELL. SHE LOVES WHAT SHE DOES, SHE TRULY CARES FOR THE ANIMALS, AND SHE KNOWS EXACTLY WHAT QUESTIONS TO ASK AND WHEN TO LISTEN. YOU MAY NOT THINK YOU WANT SOMETHING LIKE THIS WHEN YOUR PET DIES -- I DIDN'T. BUT AFTER I COULD GO AND SAY GOODBYE TO MY BABY, IT WAS SUCH A RELIEF AND GAVE ME CLOSURE. I WAS REALLY HAPPY THAT COLLEEN ENCOURAGED ME TO COME AND TELL OUR LITTLE DAISY GOODBYE. SHE KNOWS THE GRIEVING PROCESS AND KNOWS HOW TO HELP YOU THROUGH IT, EVEN WHEN YOU DON'T.
Description of Work: OUR DOG DIED UNEXPECTEDLY AT THE EMERGENCY VET. COLLEEN MADE ARRANGEMENTS TO PICK UP OUR DOG AND TOOK HER TO THE PET ANGEL CENTER WITHIN AN HOUR OF MY FIRST PHONE CALL TO HER. WHEN OUR DOG WAS READY, COLLEEN CALLED TO TELL US THAT WE COULD COME AND SAY GOODBYE TO HER, AT OUR CONVENIENCE. WE TOOK A COUPLE OF DAYS TO COME IN AND SEE HER, VISITING ON BOTH DAYS. COLLEEN PUT HER IN A LITTLE BOX WITH A BLANKET, IN A QUIET CHAPEL-LIKE ROOM (WITH NO RELIGIOUS OVERTONES). AFTER WE COULD SAY GOODBYE, THEY CREMATED OUR DOG AND GAVE US THE ASHES, ALONG WITH WILDFLOWER SEEDS TO PLANT WITH THE ASHES WHEN WE SCATTER THEM. THEY ALSO OFFERED GRIEF COUNSELING AND SUPPORT GROUPS, POEMS TO READ, AND LITERATURE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
TAMMY S.
01/2005
5.0
COLEEN ELLIS, THE PRESIDENT AND OWNER OF THE COMPANY, HAS A REAL HEART FOR THE ISSUE OF LOSING A FAMILY PET. SHE WAS AVAILABLE AFTER HOURS, ON A WEEKEND, WHEN OUR VET WAS UNAVAILABLE AND HELPED US COPE AND THINK THROUGH OUR BURIAL OPTIONS FOR OUR BELOVED FAMILY PET. SHE EVEN COUNSELED OUR DAUGHTER A FEW DAYS LATER ON THE ''REAL GRIEF'' THAT EXISTS EVEN WITH AN ANIMAL THAT WAS SUCH A PART OF OUR EVERYDAY LIFE. SHE MADE A COURTESY CALL TO OUR VET WHEN IT WAS STILL TOO UPSETTING TO SPEAK OF, UPON THE TRAGIC DEATH OF OUR CAT. SHE OFFERED A BEAUTIFUL HOLIDAY MEMORIAL DAY AT HER CARMEL-BASED FACILITY, WITH AN ORNAMENT MEMENTO OF OUR ''KITTY''. SHE BROUGHT OUT A ''SWEETNESS'' TO OUR TRAGEDY AND WE ARE NOW THE PROUD OWNERS OF TWO NEW KITTENS, ABLE TO MOVE ON AND FILL OUR HOME WITH ''JOY'' AGAIN. HAD IT NOT BEEN FOR PET ANGEL MEMORIAL, I DON'T BELIEVE WE WOULD HAVE BEEN ABLE TO MOVE ON SO SMOOTHLY. SHE IS ON THE CUTTING EDGE OF A MARKET THAT NEEDS TO BE RECOGNIZED.
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Service Categories
Animal Burial/Cremation,
Veterinarians,
Animal Removal,
Funeral Homes,
Exterior Painting,
Animal Boarding Kennels
FAQ
Pet Angel Memorial Ctr is currently rated 5 overall out of 5.
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 5:00 PM
Thursday: 9:30 AM - 5:00 PM
Friday: 9:30 AM - 5:00 PM
Pet Angel Memorial Ctr accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pet Angel Memorial Ctr offers free project estimates.
Yes, Pet Angel Memorial Ctr offers eco-friendly accreditations.
No, Pet Angel Memorial Ctr does not offer a senior discount.
Yes, Pet Angel Memorial Ctr offers emergency services.
Yes, Pet Angel Memorial Ctr offers warranties.
Pet Angel Memorial Ctr offers the following services: Animal burial, removal, funeral homes & veterinarians.