Perdue Heating & Cooling Inc

Perdue maintained an older system for several years. Replaced the system in 2021. They are now performing annual checkups on the new system.

They arrived on time the morning after I called. The tech diagnosed the problem quickly. A shot of coolant was all it took. My AC now works great.

I cannot recommend this company (Perdue heating/Swift Air). The installation of new HVAC system resulted in my garage being colder than home in summer and warmer than home in winter. There is also air leaking from HVAC unit into closet (as well as garage) above HVAC that’s in garage. They have a lot of turnover and have not fixed problem after numerous visits. I also have a lot more dust in house now because filter cabinet they made has lots of gaps around filter. I bought extra large filter (5” deep instead of 1”) to help my blind mom’s terrible allergies. Don’t pay in full until you make sure your unit works! Or better yet, find a company who stands behind their work. This has been a Nightmare. Whole house Dehumidifier I purchased from them doesn’t work correctly either ( dampers always closed lower level). I just don’t want anyone else to have to go through what I have and still no resolution. Two field managers promised fixes, then were gone from company within a week (before fixes they promised could be done). . How does that happen twice? Field techs are nice, but don’t seem to understand the ins and outs of zoning plus whole house dehumidifier and new technology on units. Good luck.

I was scheduled an appt for an estimate. I was at the house for the appt and got a phone call form the guy. He gave me an estimate over the phone based on a conversation. I requested an estimate to be sent via an email. Never got it. Not only did he turn out to be the highest one I got, he never followed up with request for a written quote. Needless to say, I didn't use him

The technician Dustin was professional, did the job well and in about an hour we had heat and still do. I have never done work with this company before but I will definitely hire again and certainly recommend.

I signed an agreement to have my furnace and AC tuned up and it included discounts for any work that is needed done in the future. The process was easy and they called 30 minutes before arriving which was nice because my Mother In-Law was there waiting while I was at work. Everything went well! They flushed the Water Heater and gave some advice about the build up. I will definitely use them again in the future.

Sales guy was trying to sell me something that was 3 times the price and efficiency that I already had. Even though I told him that I was wanting to replace the same efficiency furnace I already had. Would not recommend.

Technician was great. He explained what he was doing and why. I only have a B on price because they charged over $200 for a recharge. This seems high to me but it may be competitive. I did not get competitive pricing. I wanted it done. They got it done immediately and now it works great.

Quickly knew the problem & replaced capacitor.

I scheduled an appointment for someone to come out and give me an estimate. Never heard a single word back. No show. No phone call. No text. No email. I didn't even bother to follow up. Figured if they didn't want to bother with me, I'd find another company to give my business to.

Air conditioner is less than 6 years old and no parts were available!!I was told I had to replace furnace and air conditioner but outside unit was fine.The general manager called it a “black eye” on them that parts were no longer available after less than 6 years.The our side unit was worker on by them 2 years ago.He offered a discount. I called customer service at Trane and they said it would go to a committee- 2 weeks later and I haven’t heard from them ! I got a second opinion and the problem stemmed from the outside unit and it burnt up the hyacinth system,and yes there are no parts for interior unit.Their price was lower than the “discount” offered by Perdue. I would never purchase a Trane product again or use Perdue. Call Mission Mechanical.

Dustin Cox, from Perdue, is a nice guy and he did a good job for us. I think I may call Perdue again and ask for Dustin to do a furnace clean and check later this year.

They did an excellent job. No problems at all and I will recommend them to others.

They are professional and honest. Will have them service my unit. Not interested in calling any other business. Highly recommend

Fantastic service. I now have a heating and air conditioning company I will rely on going forward and endorsing others to use.

Very well. Now we will see how they are with follow up, because one of the Thermostats is no longer working.

Work done swiftly and fully explained

Excellent service. Would definitely use again.

Inspection and tune-up were performed efficiently.

I purchased this for my father & another company for my own home. The difference between the two company's was amazing. The service man came out to inspect my fathers furnace, immediately he opened the furnace door and said well your heat box is cracked, and a new one is $1000 or a new furnace $2000. He had my dad and my brother in law feel the out side of the heat box, because there was not a crack to be seen. The service man never did another thing except... put the door back on. He did NOT clean the coils or change filter etc. Every year we get our furnace cleaned at both homes and never have they went directly to the furnace. Every time they go to the thermostat and then the furnace. He only went to furnace. My father told him he would get another opinion and he said fine, tell the service company a second opinion is needed and they may not charge you. We are awaiting the second company to inspect. But...don't you think he should have done the job he was paid for?

Bought the Tune-up coupon. The tech was punctual and efficient. I would definitely hire again!

Great. The technician was on time, very professional and thorough. Clean up afterwards was good. He explained what he did, including changing the filter.

Very well. I have an older house and the HVAC closet is downstairs and tight. They came in and out without issue and even relocating the condensing unit for me. Everything has been great with the system so far.

First time using this company; my 8-year service agreement with a previous company expired this year. The technician was very knowledgeable about the equipment, asked questions about the way the system has been operating as well as my comfort through various seasons. He made notes so that the technician who performs the pre-winter tuneup will have the same information. The price paid is for Spring and Fall visits plus other service features. Very pleased with the technician's knowledge and ability to communicate on my level about the system.

Great! Jarod was so knowledgeable and helpful. He thoroughly explained how the unit works and how to maintain it.