Perdue Heating & Cooling Inc

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters

About us

Specializing in local comfort since 1996, Perdue Heating and Cooling offers HVAC emergency service 24/7, Furnace and Air Conditioning service and repair, Duct cleaning and custom Duct work installation and maintenance, complete system replacements and installs with warranties you can count on, Service Agreements to prevent emergencies, Water Heater install and service, Humidifiers, and Wi-Fi accessories so you can access your system anywhere.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Sales and Replacement & Service Residential, Duct Sealing, Indoor air quality testing, insulation, crawl space encapsulation, Air leak sealing, Duct Cleaning.

Services we don't offer

Plumbing, Energy Efficiency Auditing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.8109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 109 reviews

Maryjane S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I had a house fire 3 or 4 years ago and the house was rebuilt and they did the heating and hvac system and I have been very happy with them.
Description of Work: Spring maintenance check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perdue Heating & Cooling Inc
Thank you for your Business !

BARBARA G.
04/2017
3.0
heating & air conditioning/hvac
  + -1 more
I did have a situation where I was left in a quandary with them. I wouldn?t say they are top drawer all of the time. This guy had sold me an $800 filter system that was supposed to be much better for my vents and cut down on how many filters I would have to buy. It was to be so much better for the home. The guy was very professional and nice. He seemed to know his stuff. He said he and his wife had one and it really cleaned the air well. He said the smell of cooking dissipated rapidly. He seemed to know his stuff, but there is only so much you can know unless you have been trained. I don?t know who was being honest because a year later someone else said it was junk. It?s touchy because I would?ve given him an ?A? at the time because he was very knowledgeable, spent a lot of time with me, and made sure I understood things. He did run late and was apparently doing double duty. He stayed until the job was done even though it was 8:30 at night. Knowing what I know it wouldn?t be failing in that I was educated, but the problem was I was misled and that is what gets to me. That was not professional. That was intentionally a marketing ploy. I don?t know if he gets an extra cut or what for selling the thing. It was awfully expensive and way more than it should?ve been. The fact that it didn?t work as well as he made it out was discerning. I didn?t know what I was dealing with. Knowing what I know now, I probably wouldn?t have used them in the future.
Description of Work: They installed a furnace filter system.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$800

Response from Perdue Heating & Cooling Inc
Mrs. [Member Name Removed] , I am sorry for your poor experience on this date. However this was not a" marketing ploy "or a way for him to get an" extra cut". Our Technicians are very professional , educated, well knowledgeable in the the HVAC field . They are trained to find out what they can do to make your Home more Comfortable. Please feel free to contact the Office at 317-547-5355 and asked to talk to Todd Scott the General Manager and he can discuss further.

BARBARA G.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a yearly contract with them. I felt like they were very responsive when I called. Particularly if you have a contract with them, they will call you to try and get the scheduling in so that you are consistent with planning your cooling and heating period. They are very informative. They explain things to you that you maybe don?t understand. After I had a filter system installed a year ago by another guy with the company, he told me he didn?t really understand why I had that and that it really doesn?t do a much better job than just using the filter. He basically disconnected it for me and told me to go back to the regular filters that you buy online. I bought them online in bulk. He was very professional. All I can do is trust that he is being honest with me.
Description of Work: They did a checkup on the furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Perdue Heating & Cooling Inc
Thank you Mrs . [Member Name Removed] Julie Greenwood is the person you speak with when scheduling your appointments . If you need any thing please contact her and she will get to you right away. We train our Service Tech's once a week , and it is nice to hear that it is paying off. Thank you for your review

Robert B.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfect. As good of a service as I've gotten. A+++++.
Description of Work: New WiFi Thermostat installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Perdue Heating & Cooling Inc
Thank you Mr. [Member Name Removed] Hope you use us in the future for all of your HVAC needs

Laura K.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
I can't recommend Perdue enough. Our furnace stopped working in the winter. We saw that Perdue had a great Big Deal going on for a replacement furnace and AC unit (which was working, but also very old). However, we wanted to see if the furnace could be repaired first. The man that came out was very courteous and quickly determined the problem. He informed us what the cost of a repair would be vs. the replacement Big Deal we had been looking at. He allowed us to make our own decision and didn't pressure us either way. We eventually decided to make the replacement. The replacement was done within a day and works great. They even had a manager come out and inspect the work. Every single person in this company was friendly and courteous, either on the phone and in person. We are saving so much now on our heating and cooling bills! Thank you Perdue!
Description of Work: Our old furnace stopped working and we didn't know why. It needed to be fixed or replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perdue Heating & Cooling Inc
Thank you [Member Name Removed] It was a pleasure to do work for you and meet you . Thank you again Todd Scott General Manager

Aaron F.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went perfectly! They are my service providers for the foreseeable future for sure!
Description of Work: Routine inspection and tune up of my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perdue Heating & Cooling Inc
Thank you [Member Name Removed] , Thank you for choosing Perdue Heating and Cooling as your HVAC Provider.

George H.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went fab! Telephone operator was fantastic, and the two gentlemen that came to do the work where very knowledgeable. I had a ton of questions and they knew the answers. They also helped me set up my thermostat for my heat pump.
Description of Work: Came out to see why I had no heat. It was very cold in the house. They made sure to get me in as quickly as they could.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Response from Perdue Heating & Cooling Inc
Thank you Mr. [Member Name Removed] for choosing us as your heating and cooling provider. If there is anything else we can help you with please Call.

Justine M.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Wow, wow wow! 5 Stars! A+ across the board! I am so impressed with Brian. He called and texted about 15 minutes prior to arrival. He was informative right from the start. I love that he took his time to walk me through what he was looking at, he asked pointed and helpful questions and also helped me review our thermostat settings to make sure we were running our heat pump as efficiently as possible. I handle most of the service techs for our home and Brian was by far one of the more professional people I've worked with. As a woman he respected my intelligence, he didn't speak down to me or treat me like I couldn't possibly understand HVAC lingo. Brian also pointed out why one of our return vents was making a noise and advised me on what we could do to fix that problem. I also asked for information on installing a whole house humidifier and while he didn't initially think it would fit in the space we have at the unit, I appreciate that he's going to consult with his peers to see if there's any way to make it work. I never once felt pressured to be upsold on anything, he was informative and took his time, he was great with my dog, and we're looking forward to having Brian back in the spring. I wouldn't hesitate for a second to call Perdue Heating & Air!
Description of Work: Furnace Tune-Up - Annual Service Plan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Krystyna A.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
went well, did as expected, was thorough
Description of Work: cleaned and checked air and heating usints

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

nyle K.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They were punctual and professional in all ways. Their company answers phone calls promptly and effectively. Their bid on the replacement coil and condenser was $1200 less than the next bid. They installed Lennox equipment. An electrical storm knocked out my new thermostat, and they sent a very cheerful guy to replace it free of charge.
Description of Work: New air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

carmela C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
There was a glitch with the address and they went to the old address, but other then that they were great! Came out did what they were suppose to do in reasonable amount of time. Did NOT try to sell me something I didn't want, They checked the heater and found a gas leak. They checked the air conditioner. Will use them for sure in the future.
Description of Work: I was in the process of buying a home and needed a heat and air conditioning inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Perdue Heating & Cooling Inc
Thank you for allowing us into your home . I am very sorry for the glitch on the address , now that we have you in our system there will be no more glitch's . Thank you for the review, we hope to help you more in the future with your Heating and Cooling needs.

Mary C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time and were done in less than 8 hours. So far, so good -- The AC is running beautifully. And did I mention I got a good deal for a Lennox system through Angie's List? Great price. I would recommend Perdue/Swift.
Description of Work: I had my entire HVAC system replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Perdue Heating & Cooling Inc
Hi [Member Name Removed] , Thank you for allowing us in to your home and taking care of the your heating and cooling needs. I am glad your system is working great and the installers finished the job in a timely manor. Thank you for the review , look forward to working with you in the future .

Cheryl E.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time; diligent about the job, and considerate of tracking in dirt, etc.
Description of Work: Air conditioning check under service agreement. Swift Air installed a furnace for me in February, 2014, at a new property. They have been servicing that and the existing air conditioner for me since then. They are always prompt, friendly and do a thorough job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perdue Heating & Cooling Inc
[Member Name Removed] , Thank you for being one of our several service agreement customers . We strive on being on time , taking care of the customers home , and earning their trust, with careful consideration for the home and HVAC Equipment .

Tessa C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Jared did a thorough job looking over both systems & explaining everything in detail. Definitely will call again for future service needs. Didn't try to up sell anything.
Description of Work: Inspect & tune up furnace & a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

Response from Perdue Heating & Cooling Inc
Thank you [Member Name Removed] for your review . I am so glad Jarrod treated you wright , please think of us when you need service again . We will send Jarrod

Janice B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
I wish I hadn't waited so long to submit this report. From memory, I believe the service tech who helped me was Ryan. He was very helpful and professional.
Description of Work: Serviced my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Ellen M.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Swift AKA Perdue is an excellent company. Not only do they provide excellent service with total professionalism, but their calm demeanor helps defuse what can be unpleasant situations (that is, your AC isn't working and it's 80+ degrees outside). Chris the service manager provided the service performed for this review. His work was excellent and his assistance in determining how to mitigate the problems caused by the sump service vendor was invaluable. Services provided in the past by Chris and another technician, Jeff have been stellar. The office staff also go above and beyond to make the experience as pleasant as possible and to provide efficient, professional service. I would recommend this company for any heating and AC job you have. I also learned that they provide a range of other services that include the sump pump services I received from the other vendor. In the future I would call Swift AKA Perdue for services of that nature, too
Description of Work: 2 visits to check on AC unit freeze up caused by cement dust from sump pump channel dug by another company. The other company did not properly mitigate the dust or protect areas in the basement from the dust. My AC froze up and Swift/Perdue came out to check the problem on 6/18 then returned on 6/22/15 to clean the unit and verify that the system was in good working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Ellen M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Swift AKA Perdue is an excellent company. Not only do they provide excellent service with total professionalism, but their calm demeanor helps defuse what can be unpleasant situations (that is, your AC isn't working and it's 80+ degrees outside). Chris the service manager provided the service performed for this review. His work was excellent and his assistance in determining how to mitigate the problems caused by the sump service vendor was invaluable. Services provided in the past by Chris and another technician, Jeff have been stellar. The office staff also go above and beyond to make the experience as pleasant as possible and to provide efficient, professional service. I would recommend this company for any heating and AC job you have. I also learned that they provide a range of other services that include the sump pump services I received from the other vendor. In the future I would call Swift AKA Perdue for services of that nature, too
Description of Work: 2 visits to check on AC unit freeze up caused by cement dust from sump pump channel dug by another company. The other company did not properly mitigate the dust or protect areas in the basement from the dust. My AC froze up and Swift/Perdue came out to check the problem on 6/18 then returned on 6/22/15 to clean the unit and verify that the system was in good working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

JOHN S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
I've used them twice a year every year to service my heat pump. They're just outstanding. They're highly professional and very cooperative. They're very punctual and know what they're doing. They're very good.
Description of Work: They serviced my heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Karen H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have been very happy with Swift Air. They are professional, up front with cost, and responsive. For this reason, we have a contract with them for our service needs.
Description of Work: Swift Air Mechanical does one AC tuneup and one furnace tuneup a year for us, as well as any other maintenance needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brian H.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional. They are definitely someone that I would recommend. They were great.
Description of Work: They to diagnose and repair a problem with my furnace that is under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KEVIN & DAWN E.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have been very happy with them. They are very prompt and professional.
Description of Work: I have used Swift Air Mechanical Inc for furnace repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

William B.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
The gentleman inspected our heating and air conditioning system and changed the furnace filter. He was courteous and willing to answer our questions.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Paul S.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
The same service technician came out that had worked on our heating and air several times over the last 10 years. (which, itself is an indication that they do not have a lot of "turnover" of employees!) He determined that the blower motor was dysfunctional. He explained that the blower for a high efficiency furnace is very expensive and that there is some specialty configuration required that makes it impractical to keep them on the service truck. Since it was after 5:00pm, there would be no one at the office to look up the warranty information. He took a picture of the furnace tag and would have the blower the next morning. He called the next morning to say that he had the motor, and that the warranty expired in TWO WEEKS! He returned and installed the motor and had the A/C running again in short order.
Description of Work: Replaced blower motor in High Efficiency furnace.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Tim J.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
I called at 3am needing emergency service as my wife's health will not let her take the heat. A gentleman answered the phone took my information and told me if someone did not call me back in 20 min to call him back. A very nice lady called me in 5 min as what was my problem and how could they help in getting my A/C going again if I think her name was Julie. She told me there was a service man on call and he would be arriving from New Castle and Sam was his name. She also was up front about the charges for a emergency service call. I said please send him and Sam arrived very quickly for being called at 3am. Sam stayed until after sunrise to verify my A/C was running correctly. I will only be using Swift in the future
Description of Work: My A/C quit working on a very hot day of summer weather 90 deg plus

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$308

Amy M.
07/2013
5.0
air duct cleaning
  + -1 more
They were provided high quality of serivce.
Description of Work: They provided dry vent clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

4537 N Franklin Rd, Indianapolis, IN 46226

http://www.perduehvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters

FAQ

Perdue Heating & Cooling Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Perdue Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Perdue Heating & Cooling Inc offers free project estimates.
Yes, Perdue Heating & Cooling Inc offers eco-friendly accreditations.
Yes, Perdue Heating & Cooling Inc offers a 5% senior discount.
Yes, Perdue Heating & Cooling Inc offers emergency services.
Yes, Perdue Heating & Cooling Inc offers warranties.
Perdue Heating & Cooling Inc offers the following services: Sales and Replacement & Service Residential, Duct Sealing, Indoor air quality testing, insulation, crawl space encapsulation, Air leak sealing, Duct Cleaning.
Plumbing, Energy Efficiency Auditing

Contact information

4537 N Franklin Rd, Indianapolis, IN 46226

http://www.perduehvac.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day